2024 Hyundai Santa Cruz Problems
Compared with other Hyundai Santa Cruz years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2024 can be compared from 2027.
- Most reported part: Transmission and drivetrain (11 complaints, median 220 mi).
- 1 recall campaign on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 36filed with NHTSA
- Median mileage
- 1,000miles, 5 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall, 4 rated versions
- EPA fuel economy
- 23 mpgcombined, 2.5L 4-cyl FWD · 22 city / 26 hwy
Sources: NHTSA records for the 2024 Hyundai Santa Cruz (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 36 consumer complaints for the 2024 Hyundai Santa Cruz. The part named most often is transmission and drivetrain, with 11 complaints (31% of the total), followed by engine (6) and vehicle speed control (5). 5 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 1,000 miles. Of all complaints, 3 involved a crash, 3 an injury, according to the filers. NHTSA lists 1 recall campaign and 33 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 4 technical service bulletins filed under the same part. Engine complaints overlap with 1 technical service bulletin filed under the same part.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine6 17%
- Fuel system4 11%
- Other or unknown4 11%
- Brakes3 8.3%
- Lane departure3 8.3%
- Air bags2 5.6%
- Electrical system2 5.6%
Also reported: Forward collision avoidance (2), Seat belts (2), Steering (2), Equipment (1), Exterior lighting (1), Body and structure (1), Suspension (1), Tires (1).
Example complaints
Transmission and drivetrain: “I was at a stop sign leave a store and I started going again and when I got to 15 mph it like it went into neutral and I thought maybe I hit shifter in neutral but didn't and I went to go again did same thing but then jump into next gear got cat home I bought this car brand new I only got 33000 miles”
NHTSA complaint #11713824, filed 2026-01Engine: “while driving my car lost power and slowed on its own from 65 mph down to 45 mph. i had to power/acceleration and all the dashboard codes lit up and the infotainment system had an error messsage. i was force to pull over on the freeway and restart the car to get power to it. this is the 2nd time this happened within 2500 miles of the new vehicle.”
NHTSA complaint #11555969, filed 2023-11Vehicle speed control: “Contact owns 2024 Honda Santa Cruz. The contact stated while driving 45 mph on the highway vehicle wasn't responding while accelerator pedal was depressed. The contact stated there was no warning lights on vehicle before incident happen and that contact had to turn off and on the vehicle to make it function. correctly. The contact was able to contact dealer. The manufacturer was not made aware of the issue. The contact stated this has been a recurring event on vehicle. The failure mileage was approximately 15,000.”
NHTSA complaint #11741927, filed 2026-06, 15,000 milesFuel system: “My truck lost power climbing a pass. My speed dropped from 60 mph to 20 mph while on a state highway outside Yellowstone NP where traffic can be heavy. My error codes have indicated that it is a problem in the fuel injection system. I have had electrical harness on that system replaced 4 times in 6 weeks, 2 of the times took place at the dealership during repair. My truck is still not operable.”
NHTSA complaint #11613896, filed 2024-09Mileage when problems were reported
100% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 600 and 1,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2024 Hyundai Santa Cruz. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Santa Cruz · crew cab AWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 16.4% risk |
| Santa Cruz · crew cab AWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 16.4% risk |
| Santa Cruz · crew cab FWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 16.4% risk |
| Santa Cruz · crew cab FWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 16.4% risk |
Driver aids listed by NHTSA for the 2024 model year: forward collision warning standard on some versions, lane departure warning standard, automatic emergency braking standard on some versions.
Neighbouring years: 2023: same overall rating; 2025: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2024 Hyundai Santa Cruz version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Santa Cruz AWD | 2.5L 4-cyl | 8-speed automatic | 21 | 25 | 23 | $2,900 |
| Santa Cruz AWD | 2.5L 4-cyl | 8-speed automatic | 19 | 27 | 22 | $3,050 |
| Santa Cruz FWD | 2.5L 4-cyl | 8-speed automatic | 22 | 26 | 23 | $2,900 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 24V412000Jun 5, 2024Steering › Electric power assist systemCovers: Hyundai Santa Cruz 2024, Tucson 2024
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Recall details for the 2024 Hyundai Santa Cruz → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 33 on record; the latest 10 are shown.
- 11038798Oct 27, 2026Electrical system. This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle…
- 11038456Oct 7, 2026Engine. Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles…
- 11036205Aug 4, 2026Visibility (wipers, defrost, mirrors). Certain 2022 – 2025 model year Santa Cruz and 2022 – 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm…
- 11035139Jul 7, 2026Body and structure. Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or…
- 11035138Jul 6, 2026Visibility (wipers, defrost, mirrors). Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the…
- 11035137Jul 6, 2026Visibility (wipers, defrost, mirrors). Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the…
- 11035136Jul 6, 2026Visibility (wipers, defrost, mirrors). Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the…
- 11033840Jun 5, 2026Transmission and drivetrain. This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). The software update…
- 11033710May 27, 2026Electrical system. This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle…
- 11032523Apr 10, 2026Air bags. The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile…
Other model years of the Hyundai Santa Cruz
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 5 | 5 | 3 | 5 | 25 | — | Too new |
| 2025 | 22 | 3,522 | 3 | 5 | 25 | — | Too new |
| 2024 | 36 | 1,000 | 1 | 5 | 23 | Too new to compare | Too new |
| 2023 | 79 | 5,500 | 2 | 5 | 23 | Not compared (fewer than 3 comparable model years) | Too new |
| 2022 | 186 | 25,000 | 4 | — | 23 | Not compared (fewer than 3 comparable model years) | Stable |
All Hyundai Santa Cruz model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2024 Hyundai Santa Cruz have?
NHTSA recorded 36 consumer complaints for the 2024 Hyundai Santa Cruz as of Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2024 Hyundai Santa Cruz is reported most often?
Transmission and drivetrain is named most often, in 11 complaints (31% of the total), followed by engine with 6.
Has the 2024 Hyundai Santa Cruz been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2024 Hyundai Santa Cruz do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2024 Hyundai Santa Cruz 5 out of 5 stars overall, across 4 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2024 Hyundai Santa Cruz get?
The EPA rates the 2024 Hyundai Santa Cruz (Santa Cruz FWD, 2.5L 4-cyl) at 23 mpg combined, 22 city and 26 highway, with an estimated annual fuel cost of $2,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2024 Hyundai Santa Cruz reported?
Among the 5 complaints that include a mileage, the median is 1,000 miles and the middle half falls between 600 and 1,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.