2025 Hyundai Santa Cruz Problems
Compared with other Hyundai Santa Cruz years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2025 can be compared from 2028.
- Most reported part: Forward collision avoidance (10 complaints, median 2,000 mi).
- 3 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 22filed with NHTSA
- Median mileage
- 3,522miles, 4 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 25 mpgcombined, 2.5L 4-cyl FWD · 22 city / 30 hwy
Sources: NHTSA records for the 2025 Hyundai Santa Cruz (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 22 consumer complaints for the 2025 Hyundai Santa Cruz. The part named most often is forward collision avoidance, with 10 complaints (45% of the total), followed by electrical system (4) and exterior lighting (4). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 3,522 miles. Of all complaints, 1 involved a crash, 1 a fire, according to the filers. NHTSA lists 3 recall campaigns and 35 technical service bulletins for this model year. Forward collision avoidance complaints overlap with 1 recall campaign and 1 technical service bulletin filed under the same part. Electrical system complaints overlap with 1 recall campaign and 16 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system4 18%
- Exterior lighting4 18%
- Other or unknown3 14%
- Brakes2 9.1%
- Engine2 9.1%
- Fuel system1 4.5%
- Lane departure1 4.5%
Example complaints
Forward collision avoidance: “While driving at highway speeds with Smart Cruise Control set during the day I put on sunglasses and the driver attention system turned off the system 6 seconds later. I repeated this event set several times at various speeds and driving conditions with the same 6 second failure result. I made the dealership aware of this and verified it with them in the vehicle. Apparently, system uses an IR camera to determine driver attention level via eye contact and does not work with most sunglasses. …”
NHTSA complaint #11625321, filed 2024-11Electrical system: “One or two times a week, while driving at night, my headlights and head unit display both power off briefly, typically about 1/2 a second. Then they resume as if nothing had happened. No warning lights or errors, no boot up screen... just back to normal instantly. The only thing that changes is my seat belt indicator illuminates for a few seconds, then goes back off. After some online digging, it seems plenty of other people have this issue, but no one has found an official cause or solution.”
NHTSA complaint #11774411, filed 2026-10Exterior lighting: “While driving at night I happened to notice that the headlights failed to illuminate the road sufficiently. Specifically, the truck was going downhill. As it approached the bottom and soon to go uphill, I noticed that there was a strict delineation in what was lit up and what was not. Being on a country two lane with no ambient lights and travelling at the posted 55mph I realized that I did not have enough distance to stop safely in the event that something be on the road ahead, e.g., deer. So concentrated is the light that it does not create any vertical illumination. …”
NHTSA complaint #11724893, filed 2026-03Other or unknown: “The latest software update, Oct 2026, no longer combines my FM favorites stations with my Sirius stations and now requires me to take my eyes off the road so that I can change from listing to FM to listening to Sirius. Prior I only needed to scroll all my stations using the toggle on the steering wheel allowing me to keep my eyes on the road. This requirement decreases road safety and should be reversed.”
NHTSA complaint #11771900, filed 2026-10Mileage when problems were reported
100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,000 and 5,045 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2025 Hyundai Santa Cruz. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Santa Cruz · crew cab AWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 16.4% risk |
| Santa Cruz · crew cab FWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 16.4% risk |
Driver aids listed by NHTSA for the 2025 model year: forward collision warning standard on some versions, lane departure warning standard, automatic emergency braking standard on some versions.
Neighbouring years: 2024: same overall rating; 2026: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2025 Hyundai Santa Cruz version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Santa Cruz AWD | 2.5L 4-cyl | 8-speed automatic | 21 | 29 | 24 | $2,800 |
| Santa Cruz AWD | 2.5L 4-cyl | 8-speed automatic | 19 | 27 | 22 | $3,050 |
| Santa Cruz FWD | 2.5L 4-cyl | 8-speed automatic | 22 | 30 | 25 | $2,700 |
| Santa Cruz XRT AWD | 2.5L 4-cyl | 8-speed automatic | 18 | 26 | 21 | $3,200 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V316000May 18, 2026Forward collision avoidance › Automatic emergency brakingCovers: Hyundai Santa Cruz 2025–2026, Tucson Hybrid 2025–2026, Tucson 2025–2026 +1 more
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and…
- 25V809000Nov 20, 2025Air bags › Side/window › CurtainCovers: Hyundai Santa Cruz 2025–2026, Santa FE Hybrid 2025–2026, Santa FE 2025–2026 +2 more
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as…
- 24V877000Nov 20, 2024Electrical system › WiringCovers: Hyundai Santa Cruz 2025, Tucson 2025
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.
Recall details for the 2025 Hyundai Santa Cruz → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 35 on record; the latest 10 are shown.
- 11038798Oct 27, 2026Electrical system. This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle…
- 11038456Oct 7, 2026Engine. Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles…
- 11036205Aug 4, 2026Visibility (wipers, defrost, mirrors). Certain 2022 – 2025 model year Santa Cruz and 2022 – 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm…
- 11035139Jul 7, 2026Body and structure. Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or…
- 11035138Jul 6, 2026Visibility (wipers, defrost, mirrors). Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the…
- 11035137Jul 6, 2026Visibility (wipers, defrost, mirrors). Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the…
- 11035136Jul 6, 2026Visibility (wipers, defrost, mirrors). Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the…
- 11033840Jun 5, 2026Transmission and drivetrain. This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). The software update…
- 11033710May 27, 2026Electrical system. This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle…
- 11032592May 8, 2026Electrical system. Certain Santa Cruz (NXT) vehicles may experience Over-the-Air (OTA) update failures due to outdated Central Communication Unit (CCU) software. This bulletin provides instructions to perform a…
Other model years of the Hyundai Santa Cruz
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 5 | 5 | 3 | 5 | 25 | — | Too new |
| 2025 | 22 | 3,522 | 3 | 5 | 25 | — | Too new |
| 2024 | 36 | 1,000 | 1 | 5 | 23 | Too new to compare | Too new |
| 2023 | 79 | 5,500 | 2 | 5 | 23 | Not compared (fewer than 3 comparable model years) | Too new |
| 2022 | 186 | 25,000 | 4 | — | 23 | Not compared (fewer than 3 comparable model years) | Stable |
All Hyundai Santa Cruz model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2025 Hyundai Santa Cruz have?
NHTSA recorded 22 consumer complaints for the 2025 Hyundai Santa Cruz as of Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2025 Hyundai Santa Cruz is reported most often?
Forward collision avoidance is named most often, in 10 complaints (45% of the total), followed by electrical system with 4.
Has the 2025 Hyundai Santa Cruz been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2025 Hyundai Santa Cruz do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2025 Hyundai Santa Cruz 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2025 Hyundai Santa Cruz get?
The EPA rates the 2025 Hyundai Santa Cruz (Santa Cruz FWD, 2.5L 4-cyl) at 25 mpg combined, 22 city and 30 highway, with an estimated annual fuel cost of $2,700 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2025 Hyundai Santa Cruz reported?
Among the 4 complaints that include a mileage, the median is 3,522 miles and the middle half falls between 2,000 and 5,045 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.