2015 Hyundai Tucson Latches, locks and linkages Problems

“The contact owns a 2015 Hyundai Tucson. The contact stated that the rear driver’s and passenger’s side doors failed to open from the inside and outside of the vehicle. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.”

“The contact owns a 2015 Hyundai Tucson. The contact stated that after pulling into a parking spot, she became aware that the driver’s side door failed to unlock from inside the vehicle. The local dealer was contacted to schedule a diagnostic test. The vehicle was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.”

“The contact called on behalf of her daughter who owns a 2015 Hyundai Tucson. The contact stated that her daughter was the driver of the vehicle and her two passengers attempted to exit the vehicle however, the doors were unable to be opened from inside or outside the vehicle. The passengers had to climb out the window to exit the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer; however, a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,700.”