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SteeringPart report

2011 Infiniti M37 Steering Problems

Complaints
5about this part
Share
16%of 31 total for the year
Median mileage
102,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the steering of the 2011 Infiniti M37, 16% of the 31 complaints for this model year. Where a mileage was given, the median is 102,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I'd like to report a problem that has occurred with my 2011 Infiniti M37 which seems to be pretty fatal. The plastic cover that covers the steering wheel's rod cracks open when the steering wheel is tilted to a lower position. Once the cover is cracked, steering wheel rubs on to the plastic behind it and makes the steering wheel nearly impossible to steer. If someone faced this issue by changing their steering wheel position while driving, it will surely lead to a fatal accident. …”

NHTSA complaint #11311765, filed 2020-02, 140,000 miles

“I have several issues. The steering wheel peels. I have a cracked driver's side leather interior door. The car started jerking really bad on a city street, I couldn't go over 35 MPH. My 4was motor has gone bad! Infiniti dealership, cannot explain what would have caused the motor, to go bad. All of the car's safety features, are connected to this 4was motor. So, when that 4was light comes on, all of the safety features are turned off. This includes: intelligent cruise control, 4was, blind spot detection, lane departure, stability control, and sport mode! The cost is $8500! …”

NHTSA complaint #11206987, filed 2019-05, 190,000 miles

“4was and stability control warning lights stay on while driving the car. The rear of the car is very unstable, sways, jerks and steering wheel is off-center.the steering wheel is never centered and drifts in one direction with a new alignmnet. Infiniti has recommended replacing the hicas actuator. This has not resolved the problem for Infiniti owners and are then recommended to replace the 4was control box. Replacing the control box also does not resolve the issue. …”

NHTSA complaint #11164711, filed 2019-01, 105 miles

Related service bulletins

Steering: other model years

YearComplaintsShare of year
2013635%
20121135%
2011516%

Other parts of the 2011 Infiniti M37

Transmission and drivetrain
15 complaints
Vehicle speed control
5 complaints
Engine
4 complaints
Electrical system
3 complaints
Other or unknown
3 complaints
Air bags
2 complaints
Brakes
2 complaints
Electronic stability control
2 complaints
Suspension
2 complaints
Forward collision avoidance
1 complaints
Body and structure
1 complaints
Tires
1 complaints

← All problems reported for the 2011 Infiniti M37

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology