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Vehicle speed controlPart report

2011 Infiniti M37 Vehicle speed control Problems

Complaints
5about this part
Share
16%of 31 total for the year
Median mileage
44,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the vehicle speed control of the 2011 Infiniti M37, 16% of the 31 complaints for this model year. Where a mileage was given, the median is 44,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I have several issues. The steering wheel peels. I have a cracked driver's side leather interior door. The car started jerking really bad on a city street, I couldn't go over 35 MPH. My 4was motor has gone bad! Infiniti dealership, cannot explain what would have caused the motor, to go bad. All of the car's safety features, are connected to this 4was motor. So, when that 4was light comes on, all of the safety features are turned off. This includes: intelligent cruise control, 4was, blind spot detection, lane departure, stability control, and sport mode! The cost is $8500! …”

NHTSA complaint #11206987, filed 2019-05, 190,000 miles

“Hesitating/jerking. Unable to accelerate past 44-45 MPH, 2400 RPM. Had to move from the far left lane across 4 lanes shoulder was driving on a city main rd and the front passenger side axle slipped out fo socket and and caused my car to be inoperable”

NHTSA complaint #11129723, filed 2018-09, 100,750 miles

“Traveling on i95, minimally slippery conditions (snow), car suddenly starts hesitating/jerking. Unable to accelerate past 44-45 MPH, 2400 RPM. Had to move from the far left lane across 4 lanes shoulder. Apparently vehicle entered failsafe mode. Took to dealer later in the day, at which point the vehicle worked normally. Dealer (jba Infiniti) said carbon buildup. No other defects found. Charged approximately $325. One or two weeks later, the same thing happened. Problem obviously computer issue. …”

NHTSA complaint #10573299, filed 2014-03, 44,000 miles

“The contact owns a 2011 Infiniti M37. The contact stated that the vehicle was unresponsive after the accelerator pedal was depressed and jerked while driving at lower speeds. The failure occurred without warning more than 200 times. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.”

NHTSA complaint #10820473, filed 2016-01, 29,000 miles

“The contact owns a 2011 Infiniti M37. The contact stated that the hook that held the floor mat in place on the driver's side was not stable. The floor mat became loose and caused the vehicle to accelerate erroneously, resulting in a crash. A police report was filed and no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The current and failure mileage was 8,000. Updated 10/7/14 the consumer stated the vehicle was eventually repaired at the cost of about 15,000. Updated 8/10/2015”

NHTSA complaint #10595146, filed 2014-05, 8,000 miles

Related service bulletins

Vehicle speed control: other model years

YearComplaintsShare of year
2013212%
201226%
2011516%

Other parts of the 2011 Infiniti M37

Transmission and drivetrain
15 complaints
Steering
5 complaints
Engine
4 complaints
Electrical system
3 complaints
Other or unknown
3 complaints
Air bags
2 complaints
Brakes
2 complaints
Electronic stability control
2 complaints
Suspension
2 complaints
Forward collision avoidance
1 complaints
Body and structure
1 complaints
Tires
1 complaints

← All problems reported for the 2011 Infiniti M37

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology