2012 Infiniti M37 Air bags Problems
- Complaints
- 8about this part
- Share
- 26%of 31 total for the year
- Median mileage
- 68,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the air bags of the 2012 Infiniti M37, 26% of the 31 complaints for this model year. Where a mileage was given, the median is 68,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Passenger side front airbag sensor turns off airbag when an adult is seated there. This occurs almost every time I have a passenger in that seat. I can occasionally get it to turn airbag on by shutting car off and restarting, sometimes it takes 3 cycles of off/on. Most times it still won't reset and my passenger has to move to a rear seat. This happens even with a 200 lb. Man seated there. This is my 4th Infiniti and they've all had this issue. Infiniti should be held accountable and make needed repairs to the airbag sensor”
NHTSA complaint #11181254, filed 2019-02, 108,000 miles“Passenger airbag sensor has failed and the dealer has quoted me a price of $7019 to repair it, saying the seat has to be replaced. The cost is exorbitant, and approaches to he total value of the car. This is a defect of the part and the manufacturing process that consumers should not have to bare.”
NHTSA complaint #11340954, filed 2020-07, 45,000 miles“The front passenger airbag light went on in my 2012 Infiniti m-37 upon starting it the morning of 10/09/2020. I brought it into my local tampa Infiniti dealership on 10/21/2020 where I purchased the car and have had over 90% of the servicing completed. My service advisor michael english explained to me that it would cost over $7104 to replace the bottom of the front passenger seat. In addition a diagnostic sensor would likely need to be replaced at a cost of $450. He also told me that this problem is one that occurs in a number of Infiniti automobiles of this type. …”
NHTSA complaint #11376775, filed 2020-11“The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.”
NHTSA complaint #11593625, filed 2024-06, 68,000 miles“The front passenger airbag warning light came on with a dash warning flashing light. I isolated the fault to the passenger seat weight sensor, which prevents the airbag from deploying when a passenger of less than 90 pounds is sensed in the front seat. The time from the onset of the warning light to discovery of the actual fault was less than a week and this was facilitated by a mechanic with a sophisticated enough OBD reader to flesh out Infiniti codes. …”
NHTSA complaint #11711442, filed 2026-01Related service bulletins
- 10149803Oct 2, 2018Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer…
Air bags: other model years
Other parts of the 2012 Infiniti M37
11 complaintsEngine
6 complaintsTransmission and drivetrain
6 complaintsElectrical system
4 complaintsBrakes
2 complaintsElectronic stability control
2 complaintsSeats
2 complaintsVehicle speed control
2 complaintsEngine cooling
1 complaintsFuel system
1 complaintsBody and structure
1 complaints
← All problems reported for the 2012 Infiniti M37
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology