2012 Infiniti M37 Problems
- Complaints
- 31filed with NHTSA
- Median mileage
- 62,000miles, 25 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 4 / 5stars overall, 2 rated versions
- EPA fuel economy
- 21 mpgcombined, 3.7L 6-cyl RWD · 18 city / 26 hwy
Sources: NHTSA records for the 2012 Infiniti M37 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 31 consumer complaints for the 2012 Infiniti M37. The part named most often is steering, with 11 complaints (35% of the total), followed by air bags (8) and engine (6). 25 of the complaints include a mileage, and 36% of those were filed for vehicles with under 50,000 miles; the median is 62,000 miles. Of all complaints, 1 involved a crash, 1 a fire, according to the filers. NHTSA lists 0 recall campaigns and 89 technical service bulletins for this model year. Air bags complaints overlap with 1 technical service bulletin filed under the same part.
Not compared (fewer than 3 comparable model years). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Steering11 35%
- Air bags8 26%
- Engine6 19%
- Electrical system4 13%
- Brakes2 6.5%
- Seats2 6.5%
- Vehicle speed control2 6.5%
- Engine cooling1 3.2%
Also reported: Fuel system (1), Body and structure (1).
Example complaints
Steering: “When entering & exiting the car the steering wheel will adjust. We started noticing a noise and then it made a loud pop. I noticed that the plastic housing around the column was in a bind. I moved the steering wheel up to be able to steer. This is ridiculous on this type of car. I've read many complaints with the same problem and not there is no recall??? Is there a recall or not? Can this be fixed reasonably?”
NHTSA complaint #11024529, filed 2017-09, 100,000 milesAir bags: “Passenger side front airbag sensor turns off airbag when an adult is seated there. This occurs almost every time I have a passenger in that seat. I can occasionally get it to turn airbag on by shutting car off and restarting, sometimes it takes 3 cycles of off/on. Most times it still won't reset and my passenger has to move to a rear seat. This happens even with a 200 lb. Man seated there. This is my 4th Infiniti and they've all had this issue. Infiniti should be held accountable and make needed repairs to the airbag sensor”
NHTSA complaint #11181254, filed 2019-02, 108,000 milesEngine: “I notice when I brought this car at 47,000 miles used the car was lack of power and hesitated to go when trying to pass other car ..I thought it was just software problems but it happened the 2nd time , but this time almost cost the accident,when I was going to make a left turn the hesitated for about 6to9second delay befor it take off was close of other car hitting me”
NHTSA complaint #11362297, filed 2020-10, 53,000 milesTransmission and drivetrain: “Total lack of acceleration when passing. There is a 2-3 second delay prior to the downshift and I'm never sure when the acceleration will take place. This problem occurs from 50mph and up. I have had this problem since I purchased the car and it has not changed over time. Infinity reprogrammed the ECM and no improvement was noted. I gave up on their service support. Thanks”
NHTSA complaint #11076011, filed 2018-03, 18,000 milesMileage when problems were reported
36% of the 25 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 41,000 and 72,541 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2012 Infiniti M37. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| M37 · sedan AWD | ★★★★☆ | 5 / 3 | 5 | 5 | 4 · 11.3% risk |
| M37 · sedan FWD | ★★★★☆ | 5 / 3 | 5 | 5 | 4 · 11.3% risk |
Driver aids listed by NHTSA for the 2012 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2011: same overall rating; 2013: 5 stars overall. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2012 Infiniti M37 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| M37 RWD | 3.7L 6-cyl | 7-speed automatic | 18 | 26 | 21 | $3,900 |
| M37x AWD | 3.7L 6-cyl | 7-speed automatic | 18 | 24 | 20 | $4,100 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2012 Infiniti M37 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 89 on record; the latest 10 are shown.
- 11031720Apr 13, 2026Body and structure. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT…
- 11002539May 20, 2024Electrical system. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537May 20, 2024Electrical system. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653May 20, 2024Electrical system. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182Apr 30, 2024Visibility (wipers, defrost, mirrors). WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179Apr 30, 2024Visibility (wipers, defrost, mirrors). REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001177Apr 29, 2024Visibility (wipers, defrost, mirrors). WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235451Apr 5, 2023Exterior lighting. HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233614Mar 29, 2023Transmission and drivetrain. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233611Mar 8, 2023Brakes. ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Other model years of the Infiniti M37
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2013 | 17 | 39,800 | 0 | 5 | 21 | — | Falling |
| 2012 | 31 | 62,000 | 0 | 4 | 21 | Not compared (fewer than 3 comparable model years) | Falling |
| 2011 | 31 | 44,000 | 0 | 4 | 21 | Not compared (fewer than 3 comparable model years) | Falling |
Frequently asked questions
How many NHTSA complaints does the 2012 Infiniti M37 have?
NHTSA recorded 31 consumer complaints for the 2012 Infiniti M37 as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2012 Infiniti M37 is reported most often?
Steering is named most often, in 11 complaints (35% of the total), followed by air bags with 8.
Has the 2012 Infiniti M37 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2012 Infiniti M37 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2012 Infiniti M37 4 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2012 Infiniti M37 get?
The EPA rates the 2012 Infiniti M37 (M37, 3.7L 6-cyl) at 21 mpg combined, 18 city and 26 highway, with an estimated annual fuel cost of $3,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2012 Infiniti M37 reported?
Among the 25 complaints that include a mileage, the median is 62,000 miles and the middle half falls between 41,000 and 72,541 miles; 36% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.