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Electrical systemPart report

2014 Infiniti Q50 Electrical system Problems

Complaints
42about this part
Share
25%of 170 total for the year
Median mileage
16,863miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 42 complaints about the electrical system of the 2014 Infiniti Q50, 25% of the 170 complaints for this model year. Where a mileage was given, the median is 16,863 miles. 1 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The computer for navigation and also the sound system and who knows what else just stopped working. I ran it through a car wash and the computer was working before and after I left the car wash and the computer has not worked since..”

NHTSA complaint #11339994, filed 2020-07, 45,000 miles

“Navigation and audio system malfunction, it just stop working. I was told all 2014 has this issue and I have to get a new dcu installed. The dcu in the 2014 and 2015 has not been working.”

NHTSA complaint #11341831, filed 2020-07, 65,000 miles

“I had 2 right side headlights blown out the LED and Infiniti says this never happens but it happen to me 2 times on the same exact side and the lights inside my car flecker and burn out”

NHTSA complaint #11340226, filed 2020-07, 60,000 miles

“First instance: while driving on the highway going 60mph my car powered down, preventing me from controlling the car. The gauges and lights inside the car went dark and MPH went to 0. I lost electrical power and after 1 minute the car is back to normal. Second instance: as I was pulling into a driveway and went over a bump the car lost power and powered down, I naturally pressed the gas before I understood what was wrong, the car powers back up as I'm pressing the gas and caused me to almost hit another car.”

NHTSA complaint #11255221, filed 2019-09, 53,000 miles

“I am experiencing software related issues that have become increasingly dangerous. In sum, the Infiniti software shuts down or locks up forcing me to become an it technician while driving. When the software shuts down, I lose the speedometer, tachometer, climate control and audio control. Here's an overview of my experiences for the past 3 years: randomly, the software will shut down leaving me without my instrument panel (speedometer, tachometer), climate control and audio control. …”

NHTSA complaint #10992920, filed 2017-06, 38,000 miles

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2019620%
2018614%
2017813%
2016821%
20151713%
20144225%

Other parts of the 2014 Infiniti Q50

Steering
79 complaints
Transmission and drivetrain
20 complaints
Air bags
16 complaints
Other or unknown
16 complaints
Brakes
14 complaints
Engine
12 complaints
Vehicle speed control
11 complaints
Tires
8 complaints
Wheels
6 complaints
Electronic stability control
5 complaints
Suspension
4 complaints
Fuel system
3 complaints

← All problems reported for the 2014 Infiniti Q50

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology