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Air bagsPart report

2017 Infiniti Q50 Air bags Problems

Complaints
10about this part
Share
16%of 63 total for the year
Median mileage
57,048miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the air bags of the 2017 Infiniti Q50, 16% of the 63 complaints for this model year. Where a mileage was given, the median is 57,048 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My airbags are currently disabled due to a faulty occupant detection system. I see that this was an Infiniti recall on many2017 Q50s, but my car is not included in the recall. The dealership confirms that my car is not part of the recall. The specific part involved in the recall is the front passenger Occupant Classification System (OCS), which triggers the error code being produced by my car.”

NHTSA complaint #11623126, filed 2024-11

“I had a passenger seat belt light on and took it to Jim Coleman Infiniti in Bethesda,MD. They then were going to charge me a diagnostic fee to fix it, but instead proceeded to perform a zero point seat reset and got the error code B00A0 and then the passenger air bag light came on. They subsequently said that the vehicle was not covered under any recall or warranty and said that the seat needed to be replaced and informed me that it would be around $8000 at that time. Now it must be more. …”

NHTSA complaint #11700915, filed 2025-11

“The passenger seat occupant sensor is on. Dealer confirmed the code is related to a bad sensor so even if someone is sitting in the passenger seat and we are in an accident the airbag will not deploy. The dealer said a recall exists for earlier models but not for the 2017 even though they say it’s the same components. They want to charge me between $6,000 to $8,000 to repair which is almost as much as the car is worth. This unfortunately is cost prohibitive at this time so we are driving with the known risk. …”

NHTSA complaint #11723190, filed 2026-03

“The airbag light came on for the passenger side. The dealership said I had to pay $246 to find out what the problem is. They told me the entire seat/airbag structure needed to be replaced at a cost of $6k-$13k. I searched the problem online and there is the exact recall for this car/problem but not my vehicle. I don’t feel like I should be responsible for a safety issue in a 7 year old car. I believe this model should be included in the recall. I also am requesting the $246 be refunded.”

NHTSA complaint #11581276, filed 2024-04

“I took the car into the dealership to diagnose the reason that I was getting a Seat Belt light and they said that the guide suggested to do a zero point reset on the seat. When they attempted this they said that it failed and now the system has an airbag light on. There is no more seat belt light on now for the passanger side, but there is a hard error code for the airbag system on the passenger side. The Dealership now says the cost to repair is over $8500 when the car is only valued at $10000. …”

NHTSA complaint #11614065, filed 2024-09

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2023113%
2021117%
201927%
2018920%
20171016%
2016513%
20151915%
2014169%

Other parts of the 2017 Infiniti Q50

Engine
17 complaints
Fuel system
9 complaints
Electrical system
8 complaints
Other or unknown
8 complaints
Brakes
7 complaints
Seats
5 complaints
Transmission and drivetrain
5 complaints
Steering
4 complaints
Suspension
4 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Wheels
4 complaints
Seat belts
3 complaints

← All problems reported for the 2017 Infiniti Q50

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology