2017 Infiniti Q50 Seats Problems

“My airbags are currently disabled due to a faulty occupant detection system. I see that this was an Infiniti recall on many2017 Q50s, but my car is not included in the recall. The dealership confirms that my car is not part of the recall. The specific part involved in the recall is the front passenger Occupant Classification System (OCS), which triggers the error code being produced by my car.”

“I had a passenger seat belt light on and took it to Jim Coleman Infiniti in Bethesda,MD. They then were going to charge me a diagnostic fee to fix it, but instead proceeded to perform a zero point seat reset and got the error code B00A0 and then the passenger air bag light came on. They subsequently said that the vehicle was not covered under any recall or warranty and said that the seat needed to be replaced and informed me that it would be around $8000 at that time. Now it must be more. …”

“The passenger seat occupant sensor is on. Dealer confirmed the code is related to a bad sensor so even if someone is sitting in the passenger seat and we are in an accident the airbag will not deploy. The dealer said a recall exists for earlier models but not for the 2017 even though they say it’s the same components. They want to charge me between $6,000 to $8,000 to repair which is almost as much as the car is worth. This unfortunately is cost prohibitive at this time so we are driving with the known risk. …”

“I took the car into the dealership to diagnose the reason that I was getting a Seat Belt light and they said that the guide suggested to do a zero point reset on the seat. When they attempted this they said that it failed and now the system has an airbag light on. There is no more seat belt light on now for the passanger side, but there is a hard error code for the airbag system on the passenger side. The Dealership now says the cost to repair is over $8500 when the car is only valued at $10000. …”

“The contact owns a 2017 Infiniti Q50. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that there was no passenger located in the front passenger’s seat during the failure. The vehicle was taken to the dealer where it was diagnosed that the OCS sensor had failed, and the contact was informed that the front passenger's side air bag and the front passenger’s seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.”