1997 Infiniti QX4 Steering Problems

“I had my car sitting in my driveway detailing it. I've always took exceptional care of my vehicles and one thing I've always done was made sure the undercoating was top-notch. As I proceeded to undercoat the inside of the front fender wells on my 97 QX4 I noticed some rust forming behind the strut tower. Some of it was flaky and some of it was raised rust. I took my scraper and lo and behold found a hole behind the strut tower. …”

“All 1997 thru 2003 frame suspension, suspension body panels were improperly undercoated to prevent rusting. Warning was issued in 2011, as third owner of vehicle, I was never notified. Causing imminent body harm and possibly death. Infinity was totally responsible for follow thru, and should be held responsible for my $20,000 loss, not to mention risk to my life. Thanks a lot you money mongers! You should be held responsible for failure of notification.”

“Massive rust of frame and unit body suspension components causing a sudden loss of steering, braking and control of vehicle without warning. The cause is no rust under coating, poor design, poor welds, prone to tear loose from firewall and frame causing catastrophic failure and possibly my own death. Then their refusal to compensate in any way for their design errors is unacceptable. There was a sudden drop of my vehicle height at the drivers side wheel almost causing loss of control. A warning letter available in 2011 was never sent to me, possibly making it possible to repair. …”

“While on interstate 10, the QX4 shakes uncontrollably while driving at higher speeds and the steering wheel does not turn in portion to the rotation of turning the wheel. Changed the struts in the front and the back and shocks without any progress.”

“At 6:45 a.m car traveling down freezeland road, linden, va at about 30mph. Weather conditions: clear, dry. Road conditions: no defects, oil or other traction faults that would cause accident. Qx4 as described by witness to police looked at though rear of vehicle body was acting independent of body frame. At this point driver could not recover, had no time to brake, steering would not respond. Qx4 would not respond and continued straight up an embankment, hit large bolder and flipped onto passenger side. Driver was pulled from vehicle by retired emt. …”