2002 Infiniti QX4 Steering Problems

“Tl-the contact owns a 2002 infinti QX4. The contact stated while driving at low speeds the steering wheel was extremely difficult to maneuver and over a period of time became progressly worse. There were no prior warnings. The vehicle was taken to an authorized dealer, who was unable to locate a problem. There was a recall associated with the same defect under NHTSA campaign id number 11v244000 (steering , suspension) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 81,000. Js”

“The contact owns a 2002 Infiniti QX4. The contact stated while driving approximately 20 MPH, the vehicle shook violently. In addition, the lower control arm detached from the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 11v244000 ( steering, suspension). The approximate failure mileage was 164,825. ..updated 05/17/16 updated 05/11/18”

“The contact owns a 2002 Infiniti QX4. The contact stated while driving at various speeds, the steering wheel became difficult to maneuver without warning. The contact called an unknown dealer and was informed that the vehicle was serviced under NHTSA campaign number: 11v244000 (steering, suspension) in 2012. The contact took the vehicle to an independent mechanic where it was diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but did not offer any further assistance. The failure mileage was approximately 152,000.”

“The contact owns a 2002 Infiniti QX4. While driving 35 MPH, the contact witnessed an abnormal noise emitting from the driver side strut area. The contact stated that the vehicle made an abnormal banging noise when driving over a bump in the road. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion became inoperable and the strut housing was cracked. As a result, both components needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. …”