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Infiniti QX4Model year report

2002 Infiniti QX4 Problems

Complaints
37filed with NHTSA
Median mileage
123,000miles, 25 complaints with mileage
Recalls
5campaigns on record
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA crash rating
—overall rating starts with 2011 models
EPA fuel economy
15 mpgcombined, 3.5L 6-cyl RWD · 14 city / 18 hwy

Sources: NHTSA records for the 2002 Infiniti QX4 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 37 consumer complaints for the 2002 Infiniti QX4. The part named most often is suspension, with 14 complaints (38% of the total), followed by steering (7) and air bags (5). 25 of the complaints include a mileage, and 12% of those were filed for vehicles with under 50,000 miles; the median is 123,000 miles. Of all complaints, 5 involved a crash, 3 an injury, according to the filers. NHTSA lists 5 recall campaigns and 49 technical service bulletins for this model year. Suspension complaints overlap with 1 recall campaign and 4 technical service bulletins filed under the same part. Steering complaints overlap with 2 technical service bulletins filed under the same part.

Not compared (before 2008). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Other or unknown (2), Seat belts (2), Transmission and drivetrain (2), Engine (1), Equipment (1), Wheels (1).

Example complaints

Suspension: “Tl-the contact owns a 2002 infinti QX4. The contact stated while driving at low speeds the steering wheel was extremely difficult to maneuver and over a period of time became progressly worse. There were no prior warnings. The vehicle was taken to an authorized dealer, who was unable to locate a problem. There was a recall associated with the same defect under NHTSA campaign id number 11v244000 (steering , suspension) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 81,000. Js”

NHTSA complaint #10564336, filed 2014-02, 81,000 miles

Steering: “The contact owns a 2002 Infiniti QX4. The contact stated while driving approximately 20 MPH, the vehicle shook violently. In addition, the lower control arm detached from the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 11v244000 ( steering, suspension). The approximate failure mileage was 164,825. ..updated 05/17/16 updated 05/11/18”

NHTSA complaint #10810773, filed 2015-12, 164,825 miles

Air bags: “Takata recall air bag did not deploy when stationery 2002 Infiniti QX4 stopped at traffic light on city street was hit in the rear by another vehicle which was accelerating. Pushed Infiniti QX4 25 feet into oncoming traffic.”

NHTSA complaint #10854180, filed 2016-04, 137,015 miles

Vehicle speed control: “I had an oil change on saturday. After leaving the service station and driving home the vehicle begin to accelerate on its own. I tried breaking but the vehicle continued to accelerate. After barely missing two vehicles and unable to come to a complete stop, I turned off the main road and killed the ignition. Still unaware of what was happening I waited a few minutes and attempted to complete my mission home only to run into the same behavior. Once I arrived home I parked the car until monday morning. Unable to drive I called the tow truck company and had my SUV taken to the dealership. …”

NHTSA complaint #10412230, filed 2011-07, 118,885 miles

Mileage when problems were reported

12% of the 25 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 89,445 and 140,000 miles.

4%0–104%10–254%25–504%50–7512%75–10056%100–15016%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (25 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 123,000 miles.

Complaints by year filed

Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.

’03’08’115’14’17’21’26
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2002 Infiniti QX4. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
QX4 · sedan not rated4 / 4——3

Ratings before the 2011 model year come from an older, less demanding test and are not comparable with ratings for 2011 and later.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2002 Infiniti QX4 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
QX4 2WD3.5L 6-cyl4-speed automatic141815$4,450
QX4 4WD3.5L 6-cyl4-speed automatic131715$4,450

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2002 Infiniti QX4 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 49 on record; the latest 10 are shown.

See all 49 bulletins →

Other model years of the Infiniti QX4

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20032098,0503—16—Stable
200237123,0005—15Not compared (before 2008)Stable
20017398,0004—15Not compared (before 2008)Falling
200028183,0003—15Not compared (before 2008)Rising
199943135,0002—15Not compared (before 2008)Falling
199829159,0002—15Not compared (before 2008)Stable
199745127,5002—15Not compared (before 2008)Stable

All Infiniti QX4 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2002 Infiniti QX4 have?

NHTSA recorded 37 consumer complaints for the 2002 Infiniti QX4 as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2002 Infiniti QX4 is reported most often?

Suspension is named most often, in 14 complaints (38% of the total), followed by steering with 7.

Has the 2002 Infiniti QX4 been recalled?

NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2002 Infiniti QX4 get?

The EPA rates the 2002 Infiniti QX4 (QX4 2WD, 3.5L 6-cyl) at 15 mpg combined, 14 city and 18 highway, with an estimated annual fuel cost of $4,450 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2002 Infiniti QX4 reported?

Among the 25 complaints that include a mileage, the median is 123,000 miles and the middle half falls between 89,445 and 140,000 miles; 12% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.