2002 Infiniti QX4 Suspension Problems

“Tl-the contact owns a 2002 infinti QX4. The contact stated while driving at low speeds the steering wheel was extremely difficult to maneuver and over a period of time became progressly worse. There were no prior warnings. The vehicle was taken to an authorized dealer, who was unable to locate a problem. There was a recall associated with the same defect under NHTSA campaign id number 11v244000 (steering , suspension) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 81,000. Js”

“My issues are related to the SAFETY RECALL CAMPAIGN 1997-2003 QX4 IN SALT STATES FRONT STRUT HOUSING CORROSION. I brought my car in for the recall at Infiniti of Bloomington, Minnesota and they only fixed the Driver’s side strut housing using a brace but only painted the Passenger’s side. Now the Passenger’s side strut housing shows corrosion and some perforation but repairable still under the recall. As of today 01/23/2023 The dealer and Infiniti refused to do recall on passenger’s side despite the car is not safe to drive. …”

“The contact owns a 2002 Infiniti QX4. The contact stated while driving approximately 20 MPH, the vehicle shook violently. In addition, the lower control arm detached from the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 11v244000 ( steering, suspension). The approximate failure mileage was 164,825. ..updated 05/17/16 updated 05/11/18”

“The contact owns a 2002 Infiniti QX4. The contact stated while driving at various speeds, the steering wheel became difficult to maneuver without warning. The contact called an unknown dealer and was informed that the vehicle was serviced under NHTSA campaign number: 11v244000 (steering, suspension) in 2012. The contact took the vehicle to an independent mechanic where it was diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but did not offer any further assistance. The failure mileage was approximately 152,000.”

“The contact owns a 2002 Infiniti QX4. The contact stated that while traveling 3 MPH, the anti-lock braking system warning light illuminated. The service engine warning light also illuminated shortly afterward. The steering wheel then became difficult to maneuver. The vehicle was driven to an authorized dealer where it was confirmed that the steering failed and that the vehicle was to be repaired under NHTSA campaign id number: 11v244000 (steering:column ). As a result of the suspension failure, the anti-lock braking system had also failed. …”