1997 Infiniti QX4 Suspension Problems

“I had my car sitting in my driveway detailing it. I've always took exceptional care of my vehicles and one thing I've always done was made sure the undercoating was top-notch. As I proceeded to undercoat the inside of the front fender wells on my 97 QX4 I noticed some rust forming behind the strut tower. Some of it was flaky and some of it was raised rust. I took my scraper and lo and behold found a hole behind the strut tower. …”

“All 1997 thru 2003 frame suspension, suspension body panels were improperly undercoated to prevent rusting. Warning was issued in 2011, as third owner of vehicle, I was never notified. Causing imminent body harm and possibly death. Infinity was totally responsible for follow thru, and should be held responsible for my $20,000 loss, not to mention risk to my life. Thanks a lot you money mongers! You should be held responsible for failure of notification.”

“The front driver side strut tower rusted out on my 1997 Infiniti QX4. Part of the strut tower sheared, creating an obstruction that interfered with vehicle steering. I was notified of this problem by my mechanic after I asked him to inspect the shocks and struts to see if they needed to be replaced. My mechanic advised me to park the car until it could be repaired since it was not safe to drive.”

“Massive rust of frame and unit body suspension components causing a sudden loss of steering, braking and control of vehicle without warning. The cause is no rust under coating, poor design, poor welds, prone to tear loose from firewall and frame causing catastrophic failure and possibly my own death. Then their refusal to compensate in any way for their design errors is unacceptable. There was a sudden drop of my vehicle height at the drivers side wheel almost causing loss of control. A warning letter available in 2011 was never sent to me, possibly making it possible to repair. …”

“My husband and I were involved in an accident on january 24th 2010, while traveling n. On state hwy 87 going towards payson, az although there had been a lot of snow in the higher elevations the roads were clear and appeared dry. The incident began when I apparently encountered a patch of black ice as I began across a bridge. I felt the rear end of the vehicle quickly slide left. Because of my experience in handling this vehicle and how well this vehicle handles, I was extremely confident in my ability to recover from the sliding without incident. …”