2012 Infiniti QX56 Body and structure Problems
- Complaints
- 4about this part
- Share
- 7%of 57 total for the year
- Median mileage
- 75,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the body and structure of the 2012 Infiniti QX56, 7% of the 57 complaints for this model year. Where a mileage was given, the median is 75,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My wife drove to my daughters school school for a basketball practice. She locked the doors using the keyfob like always. When she got back to the car she unlock the doors using the keyfob, but this time the drivers door did not open. She tried using the door entry button on the handle which did not work. She then got in thru the passenger door and tried to pull the handle to open the door and that did not work. From the inside of the car she had to climb over the center console to get into the driver seat. …”
NHTSA complaint #11309580, filed 2020-02, 100,000 miles“The paint on my 2012 qx 56 Infiniti is peeling really bad. I've spoke with someone at the cooperate level and was told their was a recall on them. The dealership was suppose to repaint the whole vehicle, but I was never contacted. When I spoke to the associate & manger, I was told there wasn't anything they could do.”
NHTSA complaint #11372775, filed 2020-11“The contact owns a 2012 Infiniti QX56. While the contact was exiting the vehicle, the door failed to open properly. In addition, the timing chain failed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The dealer was not contacted. The approximate failure mileage was less than 50,000.”
NHTSA complaint #11081916, filed 2018-03, 50,000 miles“The paint is peeling off the top of the roof on the passenger side by the roof racks, in front by the windshield there is a spot that is larger than a half dollar and on the driver side rear a spot about 6-8 inches in diameter.”
NHTSA complaint #11354911, filed 2020-09Related service bulletins
- 11031720Apr 13, 2026CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label”…
- 10232646Feb 27, 2023REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232644Feb 27, 2023WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10185403Dec 15, 20202012 QX56; DOOR REQUEST SWITCH INOPERABLE AND NO START AT PDI This bulletin is no longer active. Please discard previous versions of ITB12-043.
- 10171238Jan 10, 2020White Paint Delamination Warranty Extension On October 17, 2019, INFINITI distributed a retailer announcement notifying retailers of a proposed class action settlement (Nelson v…
- 10149809Oct 24, 2018PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and…
- 10192476Nov 20, 2014SERVICE INFORMATION If the auto back door will not operate automatically (operates only in manual mode), first note some conditions that may cause this: * Is DTC B2420 set as…
- 10192126Feb 15, 2013SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player…
- 10043720Feb 3, 2012Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors.
Body and structure: other model years
Other parts of the 2012 Infiniti QX56
24 complaintsElectrical system
9 complaintsFuel system
7 complaintsOther or unknown
6 complaintsAir bags
5 complaintsEngine cooling
4 complaintsSuspension
4 complaintsTransmission and drivetrain
4 complaintsBrakes
3 complaintsSeat belts
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2012 Infiniti QX56
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology