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SuspensionPart report

2012 Infiniti QX56 Suspension Problems

Complaints
4about this part
Share
7%of 57 total for the year
Median mileage
100,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the suspension of the 2012 Infiniti QX56, 7% of the 57 complaints for this model year. Where a mileage was given, the median is 100,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I have issues with air compressor and timing chain that just randomly went out, I was told there was a recall or campaign for it with Infiniti I called Infiniti and sent it to the dealership they stated it was not for my actual VIN number but for same car with different VIN number, I asked the question since I am having the same issue that has a recall on another VIN same vehicle shouldn't your company fix all of that year vehicles make and model. I was told no.”

NHTSA complaint #11190228, filed 2019-03, 140,000 miles

“While driving my vehicle with my family, I experienced a sudden and dangerous loss of control. I was able to safely maneuver the vehicle off the roadway without injury. After inspection, it was determined that the subframe had fractured due to severe rust, which was not previously identified. The failure occurred without warning and directly impacted the ability to control the vehicle, creating a significant safety hazard. No warnings or messages indicated a problem existed prior to the failure.”

NHTSA complaint #11742803, filed 2026-06

“While driving at highway speed, rear of vehicle suddenly became uncontrolled and caused vehicle to swerve dangerously. If a vehicle would have been in the adjacent lane an accident would have occurred. Upon initial inspection, the left rear lower control arm failed catastrophically due to rust rendering the vehicle undrivable. Driver and passenger were put at risk as a result of this incident. Deeper inspection revealed the right rear control arm was also compromised due to rust as well as the two forward mounting points of the modular rear suspension cradle (framework). …”

NHTSA complaint #11515904, filed 2023-04

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
2013413%
201247%
2011912%
201028%
2009343%
2008713%
2007733%
200623%
200523%
200433%

Other parts of the 2012 Infiniti QX56

Engine
24 complaints
Electrical system
9 complaints
Fuel system
7 complaints
Other or unknown
6 complaints
Air bags
5 complaints
Engine cooling
4 complaints
Body and structure
4 complaints
Transmission and drivetrain
4 complaints
Brakes
3 complaints
Seat belts
1 complaints
Vehicle speed control
1 complaints

← All problems reported for the 2012 Infiniti QX56

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology