2013 Infiniti QX56 Suspension Problems
- Complaints
- 4about this part
- Share
- 13%of 32 total for the year
- Median mileage
- 62,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the suspension of the 2013 Infiniti QX56, 13% of the 32 complaints for this model year. Where a mileage was given, the median is 62,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While my wife was driving our QX56 during normal conditions at approximately 40MPH, QX56 begun to swerve repeatedly left to right in a dangerous manner and she had to apply brakes rapidly. Looking under the vehicle, the lower control arm was badly cracked and the cause of the swerving. I towed to my local shop (not Infiniti dealership) for repair and they confirmed the right control arm was cracked. They stated the left control arm was also severely rusted / damaged and wasn't too far from cracking either. Fortunately, my wife was only going 40mph and was able to control the swerving. …”
NHTSA complaint #11448098, filed 2022-01“The contact owns a 2013 Infiniti QX56. The contact stated that intermittently while parked, and while driving at various speeds, the rear of the vehicle was sagging. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the air shocks and compressor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was informed that the warranty had expired. The approximate failure mileage was 40,000. The contact stated that the air suspension system on the vehicle never properly worked. …”
NHTSA complaint #11509354, filed 2023-02, 40,000 miles“The contact owns a 2013 Infiniti QX56. While driving 30 MPH, the contact heard a loud noise and the vehicle shook. The following day, the contact noticed that the rear of the vehicle was sagging. The vehicle was taken to an independent mechanic who diagnosed that the suspension air bag on the rear driver's side of the vehicle exploded and needed to be replaced. The contact was advised to take the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.”
NHTSA complaint #10985139, filed 2017-05, 84,000 milesRelated service bulletins
- 10171195Jan 17, 2020CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of…
- 10109193Mar 7, 2017BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic…
- 10192504Jan 5, 2015SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If…
- 10192219Jul 23, 2013SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item…
- 10192146Mar 19, 2013SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock…
- 10192128Feb 21, 2013SERVICE INFORMATION When the fluid of an applied vehicle's transfer assembly is being "topped off" or refilled for any reason, use only Genuine NISSAN Transfer Fluid (P/N…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2013 | 4 | 13% |
| 2012 | 4 | 7% |
| 2011 | 9 | 12% |
| 2010 | 2 | 8% |
| 2009 | 3 | 43% |
| 2008 | 7 | 13% |
| 2007 | 7 | 33% |
| 2006 | 2 | 3% |
| 2005 | 2 | 3% |
| 2004 | 3 | 3% |
Other parts of the 2013 Infiniti QX56
19 complaintsBrakes
4 complaintsElectrical system
3 complaintsTransmission and drivetrain
3 complaintsFuel system
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaintsOther or unknown
1 complaintsSeat belts
1 complaintsSteering
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2013 Infiniti QX56
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology