Investigation PE09055: 1997–2008 Ford E-350

Status

CLOSED

Opened

Dec 7, 2009

Closed

Apr 21, 2010

Model years

1997–2008

Subject

HVAC Switch Failures

Component: Electrical system › Wiring › Interior/under dash

Summary

ODI has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.Each fleet operates mini buses built on a Ford E350 or E450 cutaway chassis.The OEM HVAC blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.Some drivers have reported a burning smell or smoke coming from the dash.One fleet reported a vehicle fire.No injuries were sustained.However, the bus was carrying special needs children when the driver noticed smoke coming from the dash.The driver was able to evacuate the children prior to the vehicle becoming engulfed in flames.This PE has been upgraded to an Engineering Analysis (EA) to determine if the blower motor switch failures create a situation where a vehicle fire is possible and presents a safety risk to the driver and other passengers.

An NHTSA investigation looks into whether a safety defect exists. Opening one is not a finding. Outcomes can include a recall, closure without action, or further inquiry.

Model years covered

• 2008 Ford E-35039 complaints
• 2007 Ford E-35018 complaints
• 2006 Ford E-35053 complaints
• 2005 Ford E-35055 complaints
• 2004 Ford E-35046 complaints
• 2003 Ford E-35046 complaints
• 2002 Ford E-35053 complaints
• 2001 Ford E-35052 complaints
• 2000 Ford E-35059 complaints
• 1999 Ford E-35072 complaints
• 1998 Ford E-35063 complaints
• 1997 Ford E-35079 complaints