2017 Jaguar XE Technical Service Bulletins

614 technical service bulletins (TSBs) are on record for the 2017 Jaguar XE. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10118147Feb 27, 2017Engine. A rubbing noise from the engine compartment may be evident
• 10118144Feb 24, 2017Electrical system. Auto Start-stop may be inoperative
• 10118143Feb 24, 2017Equipment. Inadequate A/C performance may be experienced with the compressor clutch
• 10141102Jan 30, 2017Transmission and drivetrain. Issue: JLR are investigating X260/X760/X761 INGENIUM I4 2.0L Diesel Powertrain control module (PCM) logging DTC P062F- 44 - EEPROM Error.
• 10141105Jan 19, 2017Lane departure. Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. The customer is complaining about LKA and LDW issues, for example, not available, not working, not disengaging when the indicator stalk is engaged.
• 10141100Jan 18, 2017Transmission and drivetrain, Visibility (wipers, defrost, mirrors). Issue: Exterior door mirror dip position does not always return to previously set position when reverse gear is engaged and then changed back to drive.
• 10141103Jan 11, 2017Equipment, Body and structure. DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the luggage compartment lid may foul the rear bumper cover when closing, resulting in paint damage to the bumper cover.
• 10141098Jan 11, 2017Body and structure, Equipment. Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage compartment lid may foul the rear bumper cover when closing, resulting in paint damage to the bumper cover.
• 10141096Jan 9, 2017Engine cooling, Engine. Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster.
• 10195257Jan 6, 2017Latches, locks and linkages, Body and structure. Luggage compartment lid clash to bumper.
• 10110957Dec 22, 2016Equipment. DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
• 10110955Dec 22, 2016Equipment, Electrical system. Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
• 10110958Dec 19, 2016Equipment, Electrical system. DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system.
• 10110947Dec 19, 2016Electrical system, Equipment. Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss ? Infotainment Master…
• 10110956Dec 16, 2016Engine cooling. Issue: Excessive vibration of vehicle and exhaust system when stationary at idle and/or DTC P245B-84 (DTC will only be present on 2.0 Diesel engines).
• 10110954Dec 16, 2016Equipment. Issue: When the vehicle is received it is found that the transit bag is 1) Ripped and the sd card is missing. 2) The sd card is for the incorrect region. 3) The sd card is missing but the transit bag is intact.
• 10110960Dec 13, 2016Engine cooling. DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles fitted with the 3.0L V6 Supercharged engine within the Affected Vehicle Range where the coolant hose from the thermostat housing may not have been fitted with a retention clip on the right-hand air cleaner. This may allow the hose to chafe against the engine accessory drive belt and lead to a possible loss of coolant.
• 10110949Dec 13, 2016Engine cooling. Situation: An issue has been identified on a limited number of vehicles fitted with the 3.0L SC V6 engine within the listed Affected Vehicle Range where the coolant hose from the thermostat housing may not have been fitted with a retention clip on the right-hand air cleaner. This may allow the hose to chafe against the engine accessory drive belt and lead to a possible loss of coolant.
• 10195258Dec 12, 2016Equipment, Electrical system. Incontrol touch pro phase 2.5 software update.
• 10110944Dec 12, 2016Equipment. Situation: The clock display on the Touch Screen and the Instrument Cluster appears to 'lose' approximately 2-3 minutes per month and requires a reset on a regular basis.
• 10110943Dec 12, 2016Engine. Situation: A 'humming' noise may be evident from the engine when the engine is idling.
• 10110961Dec 5, 2016Engine cooling. DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
• 10110942Dec 5, 2016Engine cooling, Engine. Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
• 10110979Nov 28, 2016Equipment. Issue: When the vehicle is received it is found that the transit bag is 1) Ripped and the sd card is missing. 2) The sd card is for the incorrect region. 3) The sd card is missing but the transit bag is intact.
• 10095351Nov 26, 2016Engine. Issue: the customer may report a noise from the engine bay. This maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. Investigation finds a concern with the primary idler pulley assembly which in some cases can lead to damage of the primary drive belt.
• 10110985Nov 23, 2016Electrical system. Please be advised that Service Action K426, Gateway Module (GWM) Stay Awake - Battery Drain, has been reinstated with immediate effect.
• 10110977Nov 23, 2016Electrical system. Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
• 10110984Nov 17, 2016Body and structure. DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed within the Affected Vehicle Range where a change to the robotic sealing process occurred which led to a small area of sealant in the vicinity of the cowl panel being omitted only on the left side of the vehicle. Consequently, water can run through the left "A" Pillar into the footwell area of the vehicle.
• 10110975Nov 17, 2016Electrical system, Equipment. When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.
• 10110973Nov 17, 2016Body and structure. Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where a change to the robotic sealing process occurred which led to a small area of sealant in the vicinity of the cowl panel being omitted only on the left-side of the vehicle. Consequently, water may run through the "A" Pillar into the footwell area of the vehicle.
• 10110974Nov 16, 2016Engine cooling. Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overheat and failure if ignored.
• 10110983Nov 15, 2016Engine cooling. DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overheat and failure if ignored.
• 10110971Nov 14, 2016Engine cooling. Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster.
• 10110972Nov 10, 2016Engine cooling, Suspension. Issue: Excessive vibration of vehicle and exhaust system when stationary at idle.
• 10110969Nov 3, 2016Brakes. Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
• 10110967Nov 1, 2016Electrical system, Transmission and drivetrain. Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0341-91 stored in the Powertrain Control Module (PCM).
• 10110966Nov 1, 2016Transmission and drivetrain, Equipment. Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated. The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341.
• 10110963Nov 1, 2016Engine cooling. Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
• 10095310Oct 31, 2016Vehicle speed control, Equipment. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where it has been reported that under specific driving conditions, the driver may inadvertently press the accelerator and brake pedal at the same time, which will cause the brake system override to apply. In the event of the brake override system applying, it will significantly reduce the engine torque…
• 10095323Oct 26, 2016Equipment, Electrical system. Situation: in response to customer feedback on the performance of the incontrol® touch pro™ system, jaguar land rover has developed a software upgrade.
• 10095318Oct 26, 2016Equipment. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, the satellite digital audio radio service three-month trial has not been activated.
• 10095301Oct 24, 2016Equipment. Issue: customer complaint of 1.no gps signal. 2.no update on current vehicle position on the display. 3.no update to the time displayed. 4.china only might state that the gps page says the gps signal is invalid.
• 10095281Oct 20, 2016Equipment. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the all surface progress control feature does not operate as expected (feature selected from standstill but vehicle does not move).
• 10095285Oct 19, 2016Equipment. Issue: the image processing module a (ipma module, forward looking camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the lane keep assist(lka) and lane departure warning(ldw) features. The customer is complaining about lka and ldw issues, for example, not available, not working, not disengaging when the indicator stalk is engaged.
• 10095283Oct 19, 2016Steering. Issue: a customer may report a creak / groan noise coming from the lower steering column area.
• 10095222Oct 13, 2016Equipment, Transmission and drivetrain. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. Diagnosis may identify p025c-11 diagnostic trouble code (dtc) which indicates a short circuit to ground on the powertrain control module (pcm) and fuel pump driver module (fpdm) communication line.
• 10095402Oct 11, 2016Equipment. "issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with the rfa. This will be displayed as a red 'x' for the rfa in the sdd vehicle specification screen."
• 10095217Oct 7, 2016Equipment, Electrical system. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. Diagnosis may identify p025c-11 diagnostic trouble code (dtc) which indicates a short circuit to ground on the powertrain control module (pcm) and fuel pump driver module (fpdm) communication line.
• 10095229Oct 4, 2016Equipment. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the chassis mount vacuum pipe assembly has been identified as having the potential to move downwards along its securing position on the dipstick tube and come into contact with the hp exhaust gas recirculation pipe.
• 10095202Oct 4, 2016Equipment. Situation: the luggage compartment lid latch cover may become detached.

← All problems reported for the 2017 Jaguar XE