2016 Jaguar XJ Technical Service Bulletins

444 technical service bulletins (TSBs) are on record for the 2016 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10142413Apr 30, 2018Equipment. Issue: Tunescan does not operate, scrolling window animation is constantly running.
• 10142404Apr 19, 2018Engine cooling. Issue: Customer reports that, intermittently, the vehicle will not crank.
• 10142402Apr 18, 2018Engine cooling, Electrical system. Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
• 10142400Apr 13, 2018Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10141091Mar 28, 2018Visibility (wipers, defrost, mirrors). Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
• 10141090Mar 28, 2018Visibility (wipers, defrost, mirrors). Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
• 10141087Mar 27, 2018Electrical system. Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
• 10141083Mar 26, 2018Equipment. Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
• 10141084Mar 23, 2018Latches, locks and linkages, Electrical system. The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.
• 10141079Mar 21, 2018Engine, Electrical system. Issue: Customer reports that, intermittently, the vehicle will not crank.
• 10141078Mar 21, 2018Transmission and drivetrain. Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
• 10141071Mar 19, 2018Equipment. The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
• 10141068Mar 19, 2018Equipment, Electrical system. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
• 10134968Mar 8, 2018Equipment. Jaguar Land Rover Shop Foreman Conference Call
• 10138760Jan 11, 2018Engine cooling. A customer may report a Check Engine Light is illuminated on the instrument cluster. The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Should any repairs be made on a vehicle with this issue, please submit an EPQR and retain all replaced parts. Engineering may call the parts back for further analysis.
• 10127618Dec 22, 2017Engine. A clatter/knock/rattle noise may be heard from the engine.
• 10127304Dec 22, 2017Engine. A clatter/knock/rattle noise may be heard from the engine.
• 10127609Dec 19, 2017Equipment. Issue: Jaguar headlining cleaning products
• 10127295Dec 19, 2017Equipment. Issue: Jaguar headlining cleaning products
• 10127608Dec 17, 2017Electrical system, Equipment. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles…
• 10127294Dec 17, 2017Electrical system. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles…
• 10127587Dec 15, 2017Electrical system. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
• 10127293Dec 15, 2017Suspension. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
• 10127619Dec 14, 2017Equipment. Presentation from Dealer Shop Foreman Conference Call
• 10127578Dec 5, 2017Suspension. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint.
• 10127284Dec 5, 2017Suspension. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint.
• 10127576Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10127575Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10127282Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10127281Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10188506Nov 28, 2017Engine cooling. An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
• 10188503Nov 28, 2017Electrical system, Equipment. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the…
• 10125489Nov 28, 2017Electrical system. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the…
• 10127111Nov 15, 2017Electrical system. The Auto Stop/Start system may be inoperative.
• 10127108Nov 10, 2017Electrical system. Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
• 10127104Nov 6, 2017Equipment. When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
• 10124197Oct 27, 2017Brakes. Issue: Submitting a Brake Noise EPQR
• 10123473Oct 24, 2017Electrical system. Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text message capability to the InControl® Touch Pro? system.? Navigation screen supports switching between 'Night' and 'Day' mode.? User able to synchronize the locations between the…
• 10124202Oct 13, 2017Equipment, Electrical system. Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
• 10123467Oct 13, 2017Equipment. Situation: A creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump.
• 10124198Oct 3, 2017Equipment, Electrical system. Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not…
• 10119570Sep 25, 2017Equipment, Electrical system. Issue: Park distance control (PDC) audio tones inconsistent with visual display.
• 10119565Sep 22, 2017Electrical system. Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not…
• 10119562Sep 22, 2017Body and structure, Equipment. Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
• 10119560Sep 8, 2017Electrical system. Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
• 10119555Sep 7, 2017Body and structure, Equipment, Visibility (wipers, defrost, mirrors). Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10120500Aug 31, 2017Equipment. Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
• 10118501Jul 17, 2017Equipment, Electrical system. Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
• 10119548Jul 14, 2017Electrical system. DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system.
• 10118500Jul 14, 2017Electrical system. SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not…

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