2016 Jaguar XJ Technical Service Bulletins

444 technical service bulletins (TSBs) are on record for the 2016 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10118499Jul 6, 2017Equipment. Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
• 10131577Jun 20, 2017Electrical system, Transmission and drivetrain. Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
• 10131574Jun 9, 2017Engine. Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
• 10131580Jun 7, 2017Electrical system. Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
• 10131579Jun 7, 2017Transmission and drivetrain. Issue: Rear differential oil leak evident from the pinion seal.
• 10131578Jun 6, 2017Seats, Electrical system. Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.
• 10131576Jun 2, 2017Wheels. Issue: Wheel stud failures (fractures).
• 10118164Mar 30, 2017Electrical system. Issue: SIM card does not latch in SIM slot or cannot be read.
• 10118153Mar 23, 2017Equipment. TCU fails activation and DTC U2109 flagged
• 10118148Mar 14, 2017Equipment. TCU security key was not subject to end of line test and verification
• 10118145Mar 1, 2017Equipment. A rattle noise from the front overhead console may be evident
• 10118147Feb 27, 2017Engine. A rubbing noise from the engine compartment may be evident
• 10118144Feb 24, 2017Electrical system. Auto Start-stop may be inoperative
• 10110955Dec 22, 2016Equipment, Electrical system. Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
• 10110958Dec 19, 2016Equipment, Electrical system. DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system.
• 10110947Dec 19, 2016Electrical system, Equipment. Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss ? Infotainment Master…
• 10195258Dec 12, 2016Equipment, Electrical system. Incontrol touch pro phase 2.5 software update.
• 10110943Dec 12, 2016Engine. Situation: A 'humming' noise may be evident from the engine when the engine is idling.
• 10110942Dec 5, 2016Engine cooling, Engine. Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
• 10110962Dec 1, 2016Equipment. DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required after covering the appropriate distance/time in service.
• 10095351Nov 26, 2016Engine. Issue: the customer may report a noise from the engine bay. This maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. Investigation finds a concern with the primary idler pulley assembly which in some cases can lead to damage of the primary drive belt.
• 10110975Nov 17, 2016Electrical system, Equipment. When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.
• 10110969Nov 3, 2016Brakes. Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
• 10110963Nov 1, 2016Engine cooling. Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.
• 10095343Oct 26, 2016Electrical system, Equipment. Situation: in response to customer feedback on the performance of the incontrol® touch pro™ system, jaguar land rover has developed a software upgrade.
• 10095301Oct 24, 2016Equipment. Issue: customer complaint of 1.no gps signal. 2.no update on current vehicle position on the display. 3.no update to the time displayed. 4.china only might state that the gps page says the gps signal is invalid.
• 10095402Oct 11, 2016Equipment. "issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with the rfa. This will be displayed as a red 'x' for the rfa in the sdd vehicle specification screen."
• 10095103Sep 26, 2016Equipment. Issue: tunescan does not operate, scrolling window animation is constantly running.
• 10095061Sep 9, 2016Equipment. Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
• 10095064Sep 7, 2016Equipment, Body and structure. Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
• 10094630Aug 15, 2016Body and structure. Situation: the door pocket leather may be loose or wrinkled.
• 10094594Aug 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10094792Aug 1, 2016Equipment. Issue: when running either; •configure new module -‘incontrol touch pro: infotainment master controller’ or, •‘incontrol touch pro - vehicle shared secret’. A message may be displayed on symptom driven diagsnotics (sdd) stating, ‘an error occurred while attempting to send the activation data to the online server. Activation could not be completed’.
• 10094790Aug 1, 2016Equipment, Electrical system, Latches, locks and linkages. Issue: homelink universal transmitter not working
• 10094539Aug 1, 2016Equipment, Electrical system. Issue: when running either; •configure new module -‘incontrol touch pro: infotainment master controller’ or, •‘incontrol touch pro - vehicle shared secret’. A message may be displayed on symptom driven diagsnotics (sdd) stating, ‘an error occurred while attempting to send the activation data to the online server. Activation could not be completed’.
• 10094532Aug 1, 2016Seats, Equipment. Situation: only on vehicles with front seats equipped with both massage and front cushion extension functions, a 'click' noise may be heard when raising / lowering the right front seat cushion.
• 10094523Jul 28, 2016Equipment. Issue: electric window, sun / moon roof, rear side window blinds, inoperative or not functioning correctly after pdi.
• 10096648Jul 15, 2016Equipment. Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integrated circuit card identifier (iccid) number has not been recorded in line with the correct process. [document dated june 15, 2016 actually published july 15, 2016].
• 10094466Jul 15, 2016Equipment. "situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integrated circuit card identifier (iccid) number has not been recorded in line with the correct process.
• 10093082Jul 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10093106Jul 7, 2016Equipment. Issue: centre console cup holder cover split (see attachment)
• 10094478Jul 6, 2016Equipment. Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there is no response from touch screen and audio output remains distorted. The dtc b14d3-96 may also be stored in the infotainment master controller (imc) suggesting a radio tuner…
• 10080462Jun 30, 2016Body and structure. Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift
• 10080420Jun 28, 2016Body and structure. Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10097584Jun 21, 2016Seats, Equipment. Situation: only on vehicles with front seats equipped with both massage and front cushion extension functions, a 'click' noise may be heard when raising / lowering the right front seat cushion.
• 10079841Jun 21, 2016Visibility (wipers, defrost, mirrors), Body and structure. Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where creaking noises from the panoramic roof, with the moving panel in the closed position, may be evident during torsional inputs to the vehicle.
• 10097591Jun 15, 2016Electrical system, Equipment. Issue: customer may experience more than one of the following issue in the operation of their cd: cd won’t eject, incorrect order of ripped cd tracks, intermittent ripping issues, track skipping, no disk shown while attempting to eject, can’t read cd
• 10097589Jun 15, 2016Equipment, Electrical system. Issue: the touch screen is inoperative with a pop-up message ‘input the pin code”. It will also not be possible to open the luggage/tailgate and the glove box.
• 10097596Jun 14, 2016Electrical system, Equipment, Seats. Situation: one or more of the following incontrol® touch pro™ features may not operate as expected: • delayed incontrol® touch pro™ system start-up • blank touch screen and/or rear seat entertainment (rse) screens (if fitted) • live applications not operating • all clocks display one hour ahead of the correct time • navigation route is lost when the vehicle is shutdown • a license expired message displayed…
• 10097595Jun 3, 2016Electrical system, Equipment. Situation: one or more of the following incontrol® touch pro™ features may not operate as expected: • delayed incontrol® touch pro™ system start-up • blank touch screen and/or rear seat entertainment (rse) screens (if fitted) • live applications not operating • all clocks display one hour ahead of the correct time • navigation route is lost when the vehicle is shutdown • a license expired message displayed…

← All problems reported for the 2016 Jaguar XJ