2016 Jaguar XJ Technical Service Bulletins

444 technical service bulletins (TSBs) are on record for the 2016 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10096912May 27, 2016Transmission and drivetrain. Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
• 10096925May 24, 2016Electrical system, Other or unknown. "when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module kvm on sdd) with a module part number of: fk7219h440 ae fk7219h440 be fk7219h440 af fk7219h440 bf sdd cannot communicate with the rfa. This will be displayed as a red 'x' for the rfa in the sdd vehicle specification screen."
• 10096920May 19, 2016Equipment, Electrical system. Situation: the auto stop/start system may be inoperative.
• 10096901May 19, 2016Brakes, Body and structure, Wheels, Seats, Steering. Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. This may be felt through the steering wheel and/or through the seats/vehicle body. It may, or may not, occur during braking.
• 10096946May 16, 2016Electrical system, Equipment. "issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle."
• 10096945May 16, 2016Electrical system, Equipment. "issue customers have complained that the voice recognition does not recognise their command using the “say what they see/say a command” function. Accents and regional dialects are not being recognised."
• 10096944May 12, 2016Electrical system. "issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
• 10096191Apr 26, 2016Equipment. Concern: a customer may report while utilizing the navigation map or while under route guidance, the vehicle’s touch screen switches off momentarily, and resets as if the vehicle were just started. A tell tale symptom might include "the system went blank momentarily, then the jaguar leaper appeared, and a few seconds later the infotainment system was operational again."
• 10096185Apr 22, 2016Steering. Issue: no audio from any source even when adjusted from the rotary knob or steering wheel volume switches.
• 10096182Apr 20, 2016Body and structure. Issue: door latches being replaced when a customer reports issues with the locking, latching or soft close function on one or more doors on their vehicle.
• 10096162Apr 7, 2016Wheels, Tires. Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. Customers and retailers have been unable to reinflate and maintain service pressures due to leakage from the tpms valves.
• 10097003Feb 26, 2016Brakes. Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
• 10096957Feb 25, 2016Transmission and drivetrain, Engine, Electrical system. "situation: the engine malfunction indicator lamp (mil) may be illuminated, diagnostic trouble code (dtc) p068a-00 stored in the powertrain control module (pcm), and dtc index actions are unable to resolve the concern. Cause: this may be due to a pcm software error causing a cpu response time error during the vehicle shutdown procedure."
• 10096997Feb 22, 2016Equipment, Electrical system. Incontrol touch pro software not properly loaded.
• 10096996Feb 22, 2016Tires, Equipment, Electrical system. Tpms system mis diagnosed
• 10096992Feb 22, 2016Electrical system. Software level check for incontrol touch pro
• 10096985Feb 22, 2016Electrical system. Touch screen dtc b14ad-96 is displayed
• 10096949Feb 22, 2016Electrical system. "it has come to our attention from data collected during pre-delivery inspection (pdi) that the software in the incontrol® touch pro™ system on 2016 model year xj (x351) vehicles may not be loaded properly on a number of vehicles."
• 10097000Feb 18, 2016Electrical system. Incontrol touch pro map download to infotainment master controller will not complete process
• 10096999Feb 18, 2016Equipment. Incontrol touch pro, radio inoperative and unable to tune or change radio bands
• 10096994Feb 18, 2016Equipment, Electrical system. Sim card may be lost or damaged
• 10096966Feb 16, 2016Electrical system. Kvm component protection time-out is logged
• 10096995Feb 9, 2016Electrical system. Battery terminals not fitted correctly during pdi process
• 10096993Feb 9, 2016Engine cooling, Engine. Coolant expansion tank pressure caps leaking
• 10096965Feb 8, 2016Electrical system, Body and structure. Rear door electric sunblind not operating at pdi
• 10096953Feb 5, 2016Equipment, Electrical system. "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. • faulty generator • faulty battery monitoring system (bms) • the charge warning indicator is illuminated when the engine is running cause: the power supply is a fully integrated system that requires sdd to diagnose overall functionality robustly to make sure customer satisfaction…
• 10097024Jan 29, 2016Electrical system, Equipment. "situation: the vehicle may lock with both keys in the vehicle when operating the exterior handle. Cause: this may be caused by a software issue with the remote function actuator (rfa)."
• 10097023Jan 28, 2016Body and structure, Visibility (wipers, defrost, mirrors). "situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10097031Jan 14, 2016Electrical system, Equipment. "issue. Gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. Navigation will display 'gps' icon when in navigation split screen. This indicates gps not available."
• 10097030Jan 11, 2016Electrical system, Equipment. "issue during the pdi process, after the vin number has been entered on the ""here"" website for navigation map installation a message appears in red in the ""add vehicle"" section and says ""the entered vin cannot be found in the database. Ensure the entered vin is correct and the vehicle is eligible for map activation and download. Cause it database issue"
• 10097029Jan 8, 2016Equipment. "issue centre console cup holder cover split (see attachment) cause insufficient retention between cup holder cover bars and substrate material. Mechanical fixings (plugs) to the leading handle bar and substrate have been added to improve the bond from vin no.v93401."
• 10097058Dec 17, 2015Equipment, Electrical system. "issue: during the pre-delivery inspection, the application ‘incontrol touch pro navigation map update’ is required to be completed using symptom driven diagnostics (sdd). When the application is launched, the user is presented with an on screen message instructing them to visit a website to download map software. The website displayed on sdd is incorrect.
• 10097047Dec 16, 2015Brakes, Equipment. "issue: submitting a brake noise epqr. Specifically related to front brake disc grooving causing a noise and /or judder issue. Cause: under investigation"
• 10097059Dec 15, 2015Other or unknown, Electrical system. "when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae fk72-19h440 - be fk72-19h440 - af fk72-19h440 - bf sdd cannot communicate with the rfa. This will be displayed as a red x for the rfa in the sdd vehicle specification screen. Cause: the new rfa module supplied is manufactured with pre-flashed software for ‘dual…
• 10226156Nov 11, 2015Engine cooling, Transmission and drivetrain. Loss Of Drive Or Flashing Gear Selector LED Indicator
• 10096890Nov 10, 2015Equipment. "issue: delamination of cover trim cause: incorrect manufacturing process"
• 10097051Nov 5, 2015Electrical system. "issued dec 2015. Issue the telematics module (tcu) cannot be activated at pdi. Cause if a vehicle has both a tcu and wi-fi, and if wi-fi is turned on, the pdi process will attempt to use the personal sims card (psim) for connectivity to backend services. This will affect activation."
• 10096888Nov 4, 2015Equipment, Wheels. "issue: wheel stud failures (fractures). Cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
• 10097086Oct 29, 2015Electrical system. "issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. Dtc b12cd-87 will be logged in the gateway module gwm). Cause: the ignition live input into the vehicle quality module (vqm), may have a poor connection, and/or no lin circuit between the vqm & gwm."
• 10097084Oct 29, 2015Engine, Engine cooling. "issue: the customer may observe a mil in the instrument cluster relating to the engine system (check engine light) and one or more codes stored in the pcm relating to heated oxygen sensor (ho2s) in the exhaust system.
• 10096747Sep 29, 2015Fuel system, Engine. "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more noticeable when the engine is at idle speed and when the engine is cold. Cause: this may be caused by a noisy high pressure fuel pump outlet valve."
• 10096798Sep 3, 2015Engine. "issue: customer may report white crystals found around scr filler neck in the luggage area. Cause: early build process weakness within jaguar xf production facility where scr/adblue has potential to leak onto vehicle rear luggage compartment & surrounding areas of trim."
• 10096791Sep 3, 2015Electrical system, Body and structure. "issue it has been highlighted that it is possible to lock the vehicle with both keys inside. Keys are held together by cable ties when delivered to the retailer. Cause software error."
• 10096782Sep 3, 2015Equipment. "issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. Following supplier analysis the modules have been categorised as ""no fault found"". Cause currently under analysis."
• 10096721Aug 24, 2015Equipment. "note this phenomenon can only happen under specific circumstances; it is only when both keys are in close proximity of each other in the vehicle and requires the exterior door handle lock button to be pressed. Issue it has been highlighted that it is possible to lock the vehicle with both keys inside. Keys are held together by cable ties when delivered to the retailer."
• 10079082Jun 11, 2015Electrical system. "issue b1412-96 being flagged in the gateway module cause under investigation."
• 10226147Dec 19, 2014Visibility (wipers, defrost, mirrors). Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
• 10214657Dec 19, 2014Steering. Steering gear fixing.
• 10229413Dec 4, 2014Engine cooling. XF/XJ Eco Stop/Start Additional Diagnostics Information
• 10229417Dec 1, 2014Engine cooling, Fuel system. 3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics

← All problems reported for the 2016 Jaguar XJ