2019 Jeep Compass Technical Service Bulletins

371 technical service bulletins (TSBs) are on record for the 2019 Jeep Compass. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10181627Sep 23, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates - AN-M4-18-20200824 Refer to China Joint Venture (JV) released document AN-M4-18-20200824, for details on this service action.
• 10181507Sep 16, 2020Exterior lighting. BULB, Park and Turn Signal For concern of turn signal bulb inoperative/broken or blown, please replace the entire lamp assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.
• 10181558Sep 15, 2020Equipment. Navigation Shows Incorrect Location
• 10181602Sep 10, 2020Equipment. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 34.21. Customers may comment on one or more of the following: The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Ecodrive section. After software update 28.31 was performed, the radio may experience oneor more of the…
• 10221843Aug 28, 2020Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10180233Aug 28, 2020Equipment, Electrical system. Radio UConnect GPS Based Trip Computer Missing
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10221874Aug 15, 2020Equipment. Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following: Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available…
• 10180264Aug 15, 2020Electrical system, Equipment. Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following: Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available…
• 10221863Aug 7, 2020Fuel system, Electrical system. Diesel Particulate Matter Sensor - Associated to DTCs - P24D1 and P24AE This bulletin involves replacing the diesel particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs…
• 10180253Aug 7, 2020Transmission and drivetrain, Fuel system, Electrical system. Diesel Particulate Matter Sensor - Associated to DTCs - P24D1 and P24AE This bulletin involves replacing the diesel particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs…
• 10229310Jul 31, 2020Body and structure, Transmission and drivetrain. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
• 10221740Jul 31, 2020Transmission and drivetrain. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
• 10178667Jul 31, 2020Transmission and drivetrain. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
• 10229294Jul 15, 2020Electrical system. Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled
• 10221724Jul 15, 2020Equipment, Electrical system. Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled
• 10178651Jul 15, 2020Electrical system. Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled
• 10229328Jul 9, 2020Steering, Wheels. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.21. Customers may comment on one or more of the following:After software update 28.31 was performed, the radio may experience one or more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to…
• 10221758Jul 9, 2020Wheels, Electrical system, Steering. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.21. Customers may comment on one or more of the following:After software update 28.31 was performed, the radio may experience one or more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to…
• 10178685Jul 9, 2020Equipment. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.21. Customers may comment on one or more of the following:After software update 28.31 was performed, the radio may experience one or more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to…
• 10229285Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10221715Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10178642Jul 3, 2020Equipment, Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10229321Jul 2, 2020Wheels, Fuel system, Transmission and drivetrain. Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
• 10221751Jul 2, 2020Transmission and drivetrain. Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
• 10178678Jul 2, 2020Transmission and drivetrain. Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
• 10223559Jun 30, 2020Lane departure. Blind Spot Or Park Assist Warnings, False Activation
• 10177504Jun 30, 2020Electrical system. Blind Spot Or Park Assist Warnings, False Activation
• 10223556Jun 25, 2020Electrical system. No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
• 10177501Jun 25, 2020Transmission and drivetrain. No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
• 10223596Jun 24, 2020Electrical system. Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the…
• 10177541Jun 24, 2020Electrical system. Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the…
• 10223551Jun 19, 2020Electrical system, Transmission and drivetrain. Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
• 10223547Jun 17, 2020Equipment. Volume Uncontrollable Or Stuck On High
• 10177492Jun 17, 2020Steering. Volume Uncontrollable Or Stuck On High
• 10223532Jun 5, 2020Transmission and drivetrain. Service 4wd Light On, Message AWD System Service Required
• 10223580Jun 4, 2020Electrical system. Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Codes (DTCs) have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control(PCM)).
• 10177525Jun 4, 2020Electrical system. Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Codes (DTCs) have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control(PCM)).
• 10223505Jun 3, 2020Engine cooling. HOSE, Coolant Bottle Supply Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10177471Jun 3, 2020Equipment. VP2R Radio Clock Not Keeping Time
• 10177450Jun 3, 2020Engine cooling. HOSE, Coolant Bottle Supply Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10176541May 28, 2020Electrical system, Equipment. Cluster Message Service Transmission, Multiple Cluster Warning Lamps On At Times, CAN C BUS Communication Codes In Multiple Modules
• 10176591May 27, 2020Engine cooling, Electrical system. Engine Stop/Start (ESS) Inoperative This bulletin involves inspecting the Intelligent Battery (IBS) part number and/or replacing the starter motor and wire to the starter for a engine stop/start issue. Customers may experience the engine not shutting down automatically when in an ESS operation mode.
• 10176540May 22, 2020Equipment, Electrical system. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
• 10176579May 16, 2020Electrical system, Transmission and drivetrain, Engine cooling. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience one or more of the following conditions: Reduced battery life. Intermittent Engine Stop/Start (ESS) operation.
• 10176536May 15, 2020Visibility (wipers, defrost, mirrors), Electrical system. Speed Signal Circuit Function For Dual Pane Sunroof
• 10176514May 2, 2020Equipment. Remote Phone App Does Not Communicate With Vehicle Radio
• 10176512May 2, 2020Equipment. GPS Clock Time Is Incorrect
• 10175743Apr 30, 2020Body and structure, Equipment. Disinfectant Solution Recommended for COVID-19

← All problems reported for the 2019 Jeep Compass