2019 Jeep Compass Technical Service Bulletins

371 technical service bulletins (TSBs) are on record for the 2019 Jeep Compass. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10175742Apr 29, 2020Transmission and drivetrain, Electrical system. Flash: Electronic Shift Module (ESM) Updates This bulletin involves reprogramming the Electronic Shift Module (ESM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician mayfind that the following DTC has been set:P0814-00 - Transmission Range Display Circuit. The customer may describe:PRNDM light flickers or no…
• 10175689Apr 28, 2020Equipment. Radio Issues With iPhone 11
• 10175688Apr 28, 2020Equipment. Error Code 20 Message On the Radio Screen
• 10175680Apr 23, 2020Equipment. Phone Contacts Will Not Load
• 10175735Apr 22, 2020Electrical system, Equipment. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175623Apr 22, 2020Transmission and drivetrain, Fuel system. COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175663Apr 8, 2020Electrical system. Cruise Control Inoperative
• 10175662Apr 8, 2020Electrical system. Apps Or Icons Grayed Out
• 10175717Apr 7, 2020Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent(EBS Sales Code only). P20F6-00 - Reductant…
• 10175657Apr 4, 2020Equipment. Low Charging Voltage Displayed On Cluster
• 10175649Apr 3, 2020Electrical system, Transmission and drivetrain. Customer complaint may include MIL/Check Engine lamp on. Upon further inspection, fault code P219A - Bank 1 Air-Fuel Ratio Imbalance may be found in the powertrain control module (PCM) as pending, active, or stored. Other fault codes P1066, P1068, P106A, or P106C (Solenoid Valve Switch Off Time Out of Range) may also be stored. Customer may also complain about loss of power or engine running rough while P219A is…
• 10175504Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175091Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10174171Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175499Mar 26, 2020Electrical system. Low Charging Voltage Displayed On Cluster
• 10175570Mar 21, 2020Vehicle speed control. Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration, then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below…
• 10175157Mar 21, 2020Equipment. Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration, then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below…
• 10174237Mar 21, 2020Electrical system, Equipment. Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration, then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below…
• 10175527Mar 20, 2020Equipment. Customer Satisfaction Notification W13 Radio Connected Services
• 10175114Mar 20, 2020Equipment. Customer Satisfaction Notification W13 Radio Connected Services
• 10174194Mar 20, 2020Equipment. Customer Satisfaction Notification W13 Radio Connected Services
• 10175561Mar 14, 2020Air bags. Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following:Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are…
• 10175148Mar 14, 2020Electrical system. Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following:Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are…
• 10174228Mar 14, 2020Equipment, Electrical system. Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10. The customer may describe one or more of the following:Bluetooth® won?t reconnect after Apple Carplay® is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are…
• 10175558Mar 12, 2020Electrical system. Auto High Beam Feature Inoperable This bulletin involves adding a sensor, switch and a jumper wiring harness. The customer may describe the following:The auto high beam feature is inoperable.
• 10175145Mar 12, 2020Electrical system. Auto High Beam Feature Inoperable This bulletin involves adding a sensor, switch and a jumper wiring harness. The customer may describe the following:The auto high beam feature is inoperable.
• 10174225Mar 12, 2020Exterior lighting, Electrical system. Auto High Beam Feature Inoperable This bulletin involves adding a sensor, switch and a jumper wiring harness. The customer may describe the following:The auto high beam feature is inoperable.
• 10175469Mar 4, 2020Electrical system, Back-over prevention (rear camera). Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines
• 10175057Mar 4, 2020Electrical system, Back-over prevention (rear camera). Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines
• 10174137Mar 4, 2020Back-over prevention (rear camera), Wheels, Electrical system. Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173375Feb 21, 2020Electrical system. Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration, then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the "Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below…
• 10173305Feb 6, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
• 10173346Feb 5, 2020Electrical system. Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)).
• 10170417Dec 21, 2019Equipment. UJQ without RS9 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 22.5. Customers may experience one or more of the following: Arabic language is missing. Navigation inoperable. Bottom menu bar of the radio is non responsive or frozen. After viewing the weather map following a flood advisory popup, the main soft key's at the bottom of the screen may not…
• 10170402Dec 18, 2019Transmission and drivetrain, Engine cooling. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may also experience the following: Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes).
• 10170303Dec 4, 2019Brakes. ROTOR, Brake, Front and PAD KIT, Front Disc Brake For a vibration, pulsation, or chatter while braking concern diagnosed as a front brake issue (rotors found to be warped or out of round, excessive thickness variation or runout), please replace both front rotors and pads and label removed parts as left or right. Please contact Mark Randall at (248) 520-3863 and leave a message with last 8 of VIN, dealer code, and…
• 10220012Nov 27, 2019Exterior lighting, Electrical system. LAMP, Park and Turn Signal For concern of turn signal bulb inoperative/broken or blown, please replace the entire lamp assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call Jonathan Atanasio Gil at (+52) 1 722-419 48 59 or at Alan Leon (248) 245-8049 prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.
• 10169160Nov 27, 2019Exterior lighting, Equipment. LAMP, Park and Turn Signal For concern of turn signal bulb inoperative/broken or blown, please replace the entire lamp assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call Jonathan Atanasio Gil at (+52) 1 722-419 48 59 or at Alan Leon (248) 245-8049 prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.
• 10220101Nov 20, 2019Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Nov 20, 2019Body and structure. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220097Nov 20, 2019Body and structure, Equipment. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10169249Nov 20, 2019Body and structure, Equipment. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169246Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220089Nov 7, 2019Engine cooling. Engine Vibration Noise or Feeling When Shifting into Gear This bulletin involves replacing the rear engine mount. The customer may describe a vibration noise or feeling when in drive or reverse and the brakes are applied. This vibration can be felt in the steering wheel or seat. The new engine mount will reduce some of the normal engine vibration from transferring to the chassis.
• 10169237Nov 7, 2019Engine, Transmission and drivetrain. Engine Vibration Noise or Feeling When Shifting into Gear This bulletin involves replacing the rear engine mount. The customer may describe a vibration noise or feeling when in drive or reverse and the brakes are applied. This vibration can be felt in the steering wheel or seat. The new engine mount will reduce some of the normal engine vibration from transferring to the chassis.
• 10220083Nov 6, 2019Electrical system. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.31. Customers may experience one or more of the following:Radio may reset, turn off and then back on. Audio inoperative for the entire ignition cycle. Language setting reverting from customer set language to Italian language. Message displayed ?TomTom live services unavailable?. Frequent pop-ups during…

← All problems reported for the 2019 Jeep Compass