2021 Jeep Gladiator Seat belts Problems

“Description of the Safety Issue I am submitting this complaint to report a serious seat belt safety incident involving entrapment and inability to self‑release, which required emergency intervention. While parked, my daughter as a passenger in my Jeep Gladiator, became tangled in the seat belt in such a way that she was physically unable to release herself or exit the vehicle. Despite multiple attempts, the seat belt could not be disengaged, and the situation escalated to the point where I had to cut the seat belt to free her. This was not caused by a crash, sudden stop, or misuse. …”

“The contact owns a 2021 Jeep Gladiator. The contact stated that the rear middle seat belt failed to retract or operate as needed. The contact stated that the seat belt had to be manually tightened to function as needed. The contact initially took the vehicle to the dealer where a diagnostic test found no defect with the seat belt. As the failure persisted, the contact took the vehicle back to the dealer where the failure was confirmed and the contact was provided an estimate for the repair. …”

“The vehicle auto stops when putting on the driver’s seat belt, in direct conflict with owner’s manual. The owner’s manual specifies that if the “Driver’s seat belt is not buckled” it will prevent an auto stop, but preventing the auto stop is the opposite of the act of buckling the seat belt initiating the auto stop. Furthermore, the instrument cluster does not present a “STOP/START READY” message which is the first necessary condition for an auto stop. …”