2023 Jeep Grand Cherokee 4XE Technical Service Bulletins

341 technical service bulletins (TSBs) are on record for the 2023 Jeep Grand Cherokee 4XE. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11015674Mar 11, 2025Electrical system. "Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster…
• 11016134Mar 4, 2025Electrical system. Cooler - battery coolant
• 11015309Mar 4, 2025Body and structure. LOWER ACTIVE GRILL SHUTTER If the upper or lower AGS seems to be inop please make sure you CLEAR the DTCs BEFORE swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights…
• 11015307Mar 4, 2025Electrical system. Apple CarPlay Does Not Complete The First Initial Wireless Connection.
• 11015297Mar 4, 2025Engine. Engine Noise
• 11015296Mar 4, 2025Electrical system. Radio Display Screen Flicker
• 11015048Feb 28, 2025Electrical system. SOS Button Inoperative And Or Unavailable. B1552-2A Code Set.
• 11015038Feb 28, 2025Body and structure. Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
• 11015023Feb 28, 2025Seats. 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
• 11015022Feb 28, 2025Body and structure. Grille molding applique is sticking out at the headlamp
• 11015021Feb 28, 2025Body and structure. Defroster Grille Has Gaps And Or Is Not Sitting Flush.
• 11015025Feb 25, 2025Other or unknown. AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
• 11014908Feb 24, 2025Transmission and drivetrain. Transmission - 8 speed
• 11014538Feb 22, 2025Electrical system. Uconnect Box Require Service Message
• 11014535Feb 21, 2025Other or unknown. Customer Indicates A Whistle/Hiss Noise Can Be Heard With The A/C Operating.
• 11014534Feb 21, 2025Body and structure. Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off. Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.
• 11014530Feb 20, 2025Body and structure. Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
• 11014529Feb 20, 2025Electrical system. Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
• 11014411Feb 20, 2025Body and structure. Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
• 11014532Feb 19, 2025Body and structure. Exterior Rear View Mirror Stained And Will Not Clean.
• 11014893Feb 18, 2025Transmission and drivetrain. Transfer case - none
• 11014891Feb 18, 2025Electrical system. Module - battery heater
• 11014408Feb 18, 2025Engine. Engine Rattle Noise
• 11014385Feb 14, 2025Body and structure, Electrical system. "Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. "
• 11014265Feb 14, 2025Engine, Electrical system, Steering. Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
• 11015074Feb 12, 2025Suspension. "Frt Stabilizer assembly(smartbar) BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT…
• 11014237Feb 12, 2025Suspension. "Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace…
• 11014337Feb 11, 2025Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 11014231Feb 10, 2025Engine. "3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left…
• 11014229Feb 10, 2025Transmission and drivetrain. Service 4WD Message Illuminated. Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.
• 11014228Feb 10, 2025Transmission and drivetrain. "Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected Operation, and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set."
• 11014833Feb 4, 2025Body and structure. Latch – front & rear door
• 11013878Feb 1, 2025Electrical system. DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
• 11013575Jan 29, 2025Electrical system. "Flash: Integrated Dual Charging Module (IDCM) Enhancements **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ● B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ● B22A9-17 - ECU Internal Performance-Circuit…
• 11013513Jan 29, 2025Transmission and drivetrain, Electrical system. "Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle is disengaged. (The noise can happen more as the ambient temperatures become colder). This bulletin involves reprogramming the DTCM with the latest software available."
• 11013171Jan 25, 2025Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 11013160Jan 25, 2025Electrical system. "Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:** ● **P0B24-00 - Hybrid/EV Battery ""A"" Voltage Unstable. ● P1C5E-00 - Hybrid/EV Battery State Of Health Failed. ● P0BBE-00…
• 11003279Jul 2, 2024Seats, Electrical system. "Control module - Memory seat After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
• 11002023Jun 18, 2024Electrical system, Transmission and drivetrain. FCA Caribbean Warranty Bulletin ID-24-07 Rev. A Fast Feedback Program - Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV
• 11001920Jun 18, 2024Electrical system, Transmission and drivetrain. "WARRANTY BULLETIN D-22-03 Fast Feedback Program Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV (Rev. C)"
• 11001052May 8, 2024Other or unknown. Warranty Bulletin D-22-03 (Rev. B) FFB Program –Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes- 2022-2024 Jeep Grand Cherokee (WL) PHEV

← All problems reported for the 2023 Jeep Grand Cherokee 4XE