2023 Jeep Grand Cherokee 4XE Technical Service Bulletins

341 technical service bulletins (TSBs) are on record for the 2023 Jeep Grand Cherokee 4XE. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11023329Sep 18, 2025Electrical system. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
• 11023326Sep 18, 2025Body and structure. Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
• 11023168Sep 12, 2025Suspension. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
• 11023162Sep 12, 2025Electrical system. Not applicable to vehicles built for US market. Radio USB Update to U40.20 Customers may experience one or more of the following: ● Temperature displayed in the radio display screen and rear HVAC are mismatched. ● Auto door locks are inoperable This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio’s current software level the radio may need a one or…
• 11023076Sep 2, 2025Electrical system. Center stack - display
• 11023073Sep 2, 2025Steering. Shaft - steering column intermediate
• 11023072Sep 2, 2025Steering. Shaft - steering column intermediate
• 11022162Aug 20, 2025Electrical system. Not applicable to vehicles built for US market. R1H Radio T27.38 USB Software Update The following software enhancements are available: ● Virtual wall radio setting is back. ● Fix for difficulty playing music through QQ Music. ● Corrected installation error reported in the past for Macintosh App. ● Improvement in navigation This bulletin involves updating the R1H radio software level to T27.38.
• 11022161Aug 20, 2025Electrical system. Not applicable to vehicles built for US market. Flash: Global Telematics Box Module (TBM) Updates The customer may experience the following: ● Live Traffic Updates are delayed. This bulletin involves reprogramming the TBM with the latest available software
• 11022010Aug 16, 2025Transmission and drivetrain. Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.
• 11022009Aug 16, 2025Electrical system. Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may comment on one or more of the following: ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard…
• 11022007Aug 15, 2025Transmission and drivetrain. Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0101 - Lost Communication With The Transmission Control Module (TCM). ● U0402 - Implausible Data Received From TCM. ● U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the…
• 11021852Aug 12, 2025Body and structure, Electrical system. Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.
• 11021853Aug 8, 2025Electrical system. Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”
• 11021847Aug 6, 2025Electrical system. Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
• 11021846Aug 5, 2025Forward collision avoidance, Electrical system. Windshield HUD (Head Up Display) Display Features
• 11021823Aug 5, 2025Electrical system. Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to start after starting the engine. ● System displays blank screen in E-Hybrid tab…
• 11021581Aug 2, 2025Electrical system. Door speaker Inoperative or No Sound
• 11021584Jul 29, 2025Seats. Headrest - second row
• 11021587Jul 28, 2025Seat belts. Belt and retractor - front seat
• 11021036Jul 25, 2025Electrical system. Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
• 11021047Jul 24, 2025Other or unknown. Warranty Newsletter – Volume 11, Issue 7
• 11021046Jul 24, 2025Other or unknown. FCA Caribbean Warranty Newsletter – Volume 11, Issue 7
• 11021029Jul 24, 2025Body and structure. Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
• 11021039Jul 23, 2025Electrical system. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
• 11021010Jul 22, 2025Body and structure. Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain…
• 11020853Jul 18, 2025Body and structure. Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.
• 11020832Jul 16, 2025Engine. Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: ● Rough engine idle when cold starting the engine. ● Low coolant level in coolant recovery bottle.
• 11020858Jul 15, 2025Engine. Module - engine controller
• 11020847Jul 14, 2025Electrical system, Steering. Steering Repair Information Involving Toe Angle. Tie Rod And Or Electric Power Steering (EPS) Units.
• 11020636Jul 4, 2025Transmission and drivetrain. 850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment…
• 11020600Jul 4, 2025Electrical system. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 11020597Jul 4, 2025Electrical system, Steering. Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
• 11020596Jul 4, 2025Steering, Electrical system. Check Engine Lamp On. Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.
• 11020608Jul 3, 2025Engine. When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
• 11020089Jun 24, 2025Other or unknown. VALVE - CHECK
• 11019761Jun 20, 2025Body and structure. Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative. Service Blind Spot Message In Cluster.
• 11019764Jun 19, 2025Electrical system. NOTE: Only applicable to vehicles buld for China Market. Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software.
• 11019773Jun 18, 2025Engine. ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand.
• 11019768Jun 18, 2025Electrical system. NOTE: Only applicable to vehicles built for IAP market. Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● After the CarPlay© navigation ends, the road name details stay on the Heads Up Display (HUD). This bulletin involves reprogramming the IPC with the latest available software
• 11019778Jun 16, 2025Electrical system. Module - central adas decision
• 11019630Jun 13, 2025Electrical system. "Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software."
• 11019600Jun 11, 2025Other or unknown. Warranty Newsletter – Volume 11, Issue 6
• 11019598Jun 11, 2025Other or unknown. FCA Caribbean Warranty Newsletter – Volume 11, Issue 6
• 11019450Jun 7, 2025Lane departure, Steering. Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
• 11019413Jun 7, 2025Electrical system. "Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software."
• 11019446Jun 3, 2025Brakes. Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
• 11018869May 31, 2025Electrical system. "12 Channel Amplifier Popping Noise Sound Customers may experience the following: ● Popping sound coming from the speakers during engine start/run. This bulletin involves replacing the Audio Amplifier."
• 11018867May 30, 2025Electrical system. "Motor Generator Unit (MGU) Replacement Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician **must** find the following Diagnostic Trouble Code (DTC) has been set: ● P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may also experience one or more of the following: ● Vehicle goes into limp home mode. ● Vehicle does not start.
• 11018614May 30, 2025Steering. Steering Wheel Off Center. Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH).

← All problems reported for the 2023 Jeep Grand Cherokee 4XE