2023 Jeep Grand Cherokee 4XE Technical Service Bulletins

341 technical service bulletins (TSBs) are on record for the 2023 Jeep Grand Cherokee 4XE. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11027642Jan 9, 2026Electrical system. Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.
• 11027641Jan 9, 2026Electrical system. Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
• 11027650Jan 6, 2026Body and structure. Latch - liftgate
• 11027649Jan 6, 2026Body and structure. Latch - liftgate
• 11027241Dec 22, 2025Steering, Wheels, Suspension. Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
• 11026820Dec 19, 2025Transmission and drivetrain, Electrical system. Switch - transfer case, ride height, terrain select
• 11026785Dec 18, 2025Electrical system. Not applicable to vehicles built for US market. Power Distribution Center (PDC) Connector Pin Misaligned Customers may experience the following: ● Vehicle no start due to a depleted 12V battery This bulletin involves inspecting the PDC C3 connector for improperly installed pins and correcting the connector pins if found to be installed backwards
• 11026813Dec 17, 2025Seats. Armrest - rear door trim
• 11026809Dec 17, 2025Transmission and drivetrain, Brakes. The customer states the ABS and Traction Control warning comes on. Vehicle sets wheel speed BSCM/ABS fault codes.
• 11026803Dec 15, 2025Other or unknown. Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the…
• 11026677Dec 12, 2025Electrical system. Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
• 11026663Dec 12, 2025Suspension. BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S22502000002 for additional information
• 11026641Dec 12, 2025Body and structure. Power Liftgate Noise During Gate Operation
• 11026660Dec 10, 2025Electrical system. If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
• 11026630Dec 9, 2025Other or unknown. Evaporator - air conditioning
• 11026629Dec 9, 2025Other or unknown. Evaporator - air conditioning
• 11026631Dec 8, 2025Engine. Throttle body - none
• 11026590Dec 5, 2025Steering. Module - steering control
• 11026589Dec 5, 2025Steering. Module - steering control
• 11026560Dec 5, 2025Electrical system. Service 4WD light on in the cluster. C14A1-74 DTC will be present (Active or Stored).
• 11026555Dec 5, 2025Suspension, Body and structure. Clunk Pop Noise From Front End While Driving.
• 11026549Dec 5, 2025Electrical system. Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
• 11026580Dec 3, 2025Other or unknown. Amplifier - none
• 11026552Dec 3, 2025Electrical system. Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
• 11025734Nov 19, 2025Body and structure. Power Liftgate Is Inoperative or Won’t Close.
• 11025733Nov 19, 2025Electrical system, Body and structure. Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
• 11025735Nov 18, 2025Steering, Electrical system. Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
• 11025629Nov 15, 2025Electrical system. Not applicable to vehicles built for US market. Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● **The Korea language font size is larger than all other language font sizes which is causing the placeholder text used in the IPC to overlap.** ● After the CarPlay© navigation ends, the road name details stay on the Heads Up Display (HUD) This bulletin involves reprogramming the…
• 11025641Nov 14, 2025Electrical system. No Wireless Charging Or Slow Wireless Charging
• 11025640Nov 14, 2025Transmission and drivetrain. The customer is experiencing a "clicking" noise during turns while driving on WL vehicles
• 11025520Nov 7, 2025Engine. 1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber. Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal…
• 11025512Nov 6, 2025Electrical system. Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
• 11025024Oct 29, 2025Fuel system. Gasoline Particulate Sensor Lines Incorrect Routing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P226D - Particulate Filter Deteriorated/Missing Substrate Bank 1. ● P2453 - Particulate Filter Pressure Sensor "A" Circuit Range/Performance.
• 11025016Oct 28, 2025Electrical system. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ● P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following…
• 11024582Oct 24, 2025Transmission and drivetrain. The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any…
• 11024323Oct 9, 2025Steering. Module - steering control & column
• 11024311Oct 6, 2025Wheels. Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing. Sensor(s) Not Reading And Or Showing Dashes.
• 11024060Oct 4, 2025Electrical system. R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel…
• 11024043Oct 4, 2025Engine. B273C-00 - Digital Crash Input Stored In The HCP, Service Hybrid Electric Vehicle System Warning Message And Red Wrench Light Displayed
• 11024033Oct 3, 2025Brakes, Electrical system. Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
• 11024035Oct 2, 2025Engine. Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at…
• 11024049Oct 1, 2025Electrical system. Not applicable to vehicles built for US market. Radio USB Update to U40.20 Customers may experience one or more of the following: ● Temperature displayed in the radio display screen and rear HVAC are mismatched. ● Auto door locks are inoperable. This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio’s current software level the radio may need a one or…
• 11023629Sep 27, 2025Electrical system. Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
• 11023608Sep 26, 2025Other or unknown. Not applicable to vehicles built for US market. Gasoline Particulate Sensor Lines Incorrect Routing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P226D - Particulate Filter Deteriorated/Missing Substrate Bank 1. ● P2453 - Particulate Filter Pressure Sensor "A" Circuit Range/Performance.
• 11023582Sep 25, 2025Electrical system. Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● **T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the…
• 11023581Sep 25, 2025Electrical system. Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update Customers may experience one or more of the following: ● **Temperature displayed in the radio display and rear HVAC are mismatched.** ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to…
• 11023624Sep 22, 2025Brakes. C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))
• 11023620Sep 22, 2025Other or unknown. Noise From Front End While Steering Or Turning The Steering Wheel.
• 11023619Sep 22, 2025Body and structure. Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position After Pushed.
• 11023332Sep 19, 2025Electrical system. Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station

← All problems reported for the 2023 Jeep Grand Cherokee 4XE