2023 Jeep Grand Cherokee 4XE Technical Service Bulletins

341 technical service bulletins (TSBs) are on record for the 2023 Jeep Grand Cherokee 4XE. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11033970Jun 10, 2026Suspension, Electrical system. Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
• 11033957Jun 8, 2026Electrical system. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
• 11033956Jun 8, 2026Electrical system. Ambient cabin light fault B2811-02 inop. If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.
• 11033897Jun 5, 2026Body and structure. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
• 11033896Jun 5, 2026Body and structure, Electrical system. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
• 11033895Jun 5, 2026Electrical system, Body and structure. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
• 11033861Jun 3, 2026Electrical system. R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI…
• 11033905Jun 2, 2026Electrical system. Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode…
• 11033885Jun 1, 2026Body and structure. WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.
• 11033308May 29, 2026Electrical system, Body and structure. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
• 11033299May 26, 2026Suspension. ***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and…
• 11033292May 26, 2026Electrical system, Body and structure. Module - liftgate
• 11032982May 22, 2026Body and structure. Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.
• 11032976May 21, 2026Electrical system. R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). ● Paddle shifters not working/No longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles…
• 11033320May 20, 2026Engine. ID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process.
• 11033316May 20, 2026Engine. Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program - ALL Dealers (Rev. A) To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process for ALL dealers.
• 11032986May 20, 2026Body and structure, Electrical system. Module - liftgate
• 11032996May 18, 2026Suspension. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace.
• 11032850May 16, 2026Electrical system. Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the following: ● The custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.
• 11032866May 15, 2026Body and structure. Bezel - overhead console
• 11032847May 15, 2026Transmission and drivetrain. Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.
• 11032857May 14, 2026Steering, Electrical system. Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps.
• 11032870May 13, 2026Engine. D-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
• 11032869May 13, 2026Engine. ID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
• 11032865May 13, 2026Electrical system. SENSOR – KNOCK
• 11032864May 13, 2026Electrical system. SENSOR – KNOCK
• 11032844May 13, 2026Engine. PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2336 - Cylinder 1 Above Knock/Combustion Vibration Sensor Threshold. ● P2337 - Cylinder 2 Above Knock/Combustion Vibration Sensor Threshold. ● P2338 - Cylinder 3 Above Knock/Combustion Vibration…
• 11032842May 13, 2026Electrical system. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
• 11032861May 12, 2026Body and structure. Frame - cargo area
• 11032854May 12, 2026Suspension. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace.
• 11032810May 8, 2026Electrical system. Poor Audio Quality And Or Static From Wireless Devices
• 11032633May 8, 2026Electrical system. Poor Audio Quality And Or Static From Wireless Devices
• 11032824May 7, 2026Electrical system. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
• 11032814May 7, 2026Electrical system. Switch - liftgate
• 11032647May 7, 2026Electrical system. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
• 11032637May 7, 2026Electrical system. Switch - liftgate
• 11032822May 6, 2026Electrical system. Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
• 11032645May 6, 2026Electrical system. Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
• 11032333Apr 28, 2026Electrical system. Actuator - a/c and heater
• 11032332Apr 28, 2026Electrical system. Actuator - a/c and heater
• 11032336Apr 27, 2026Air bags, Electrical system. AIR BAG - DRIVER
• 11032335Apr 27, 2026Air bags, Electrical system. AIR BAG - DRIVER
• 11031693Apr 24, 2026Electrical system. No Wireless Charging Or Slow Wireless Charging
• 11031691Apr 24, 2026Suspension. WL Front Control Arm Bushing - Handling Link Has Loose
• 11031688Apr 22, 2026Body and structure, Electrical system. Door Latch, Handle And Ajar Additional Service Information.
• 11031682Apr 22, 2026Suspension. BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S2502000002 for additional information.
• 11031660Apr 22, 2026Electrical system. High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. ● P0B24-00 - Hybrid/EV Battery "A"…
• 11031423Apr 15, 2026Electrical system. Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash).
• 11031340Apr 10, 2026Other or unknown. Driver Side Heat Blows Warm
• 11031339Apr 10, 2026Lane departure. U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).

← All problems reported for the 2023 Jeep Grand Cherokee 4XE