2021 Jeep Grand Cherokee Technical Service Bulletins

1,326 technical service bulletins (TSBs) are on record for the 2021 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10222944Jan 1, 2022Equipment, Transmission and drivetrain. Camera Image Options Surround View System Cannot Be Selected From The Radio Touch Screen, DTC B1496 LOST LOW VOLTAGE DIFFERENTIAL SIGNAL (LVDS) CONNECTION WITH CVPM
• 10222942Jan 1, 2022Electrical system. Discharged Battery, Ignition Off Draw (IOD) From Aftermarket Electronic Accessories
• 10222936Jan 1, 2022Equipment. Uconnect Box Requires Service Message
• 10222935Jan 1, 2022Equipment. Battery Of Uconnect Box Is Temporarily Low Popup Message
• 10222932Jan 1, 2022Equipment. Uconnect 5 Voice Recognition Options
• 10222926Jan 1, 2022Equipment. Wireless Qi Charger Not Charging
• 10222922Jan 1, 2022Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors). Rear View Mirror Camera Is Not Displaying In The Rearview Mirror (Published w/Incorrect CY 2021 on document)
• 10222916Jan 1, 2022Seats. Memory Seat Settings Can Not Be Recalled, Memory Seat Function Is Inoperative
• 10222914Jan 1, 2022Equipment. Wireless Qi Charger Not Charging
• 10222906Jan 1, 2022Seats. 2nd Row Headrest Removal
• 10204413Nov 30, 2021Electrical system. Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available. The customer may describe the following: Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.
• 10204359Nov 30, 2021Steering, Transmission and drivetrain, Electrical system, Fuel system. Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL
• 10204357Nov 30, 2021Other or unknown, Electrical system. Uconnect Box Requires Service Message
• 10204411Nov 25, 2021Electrical system, Steering. Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience one or more of the following:Lack of steering assist. Electric Power Steering (EPS) MIL illuminated.
• 10204353Nov 25, 2021Back-over prevention (rear camera), Electrical system, Visibility (wipers…. Rear View Mirror Camera Is Not Displaying In The Rearview Mirror
• 10204350Nov 24, 2021Electrical system, Vehicle speed control. Cluster And Radio Display Settings Reverted Back To The Default Settings, Auto Door Locks And Paddle Shifter Inoperative
• 10204408Nov 23, 2021Electrical system. Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
• 10204348Nov 23, 2021Electrical system. Drivetrain Control Module (DTCM) Diagnostic Trouble Code (DTC) C2201-49 ? FDCM/DTCM Internal Electronic Failure, set.
• 10204341Nov 23, 2021Other or unknown, Equipment, Engine cooling, Electrical system. Battery Drain, Odometer Flashing, Topology View Displaying Multiple Modules In Red, Multiple Cluster Warning Messages
• 10204347Nov 22, 2021Electrical system, Transmission and drivetrain. Service 4WD Message. Diagnostic Trouble Code (DTC) C1465-12 ? Front Axle Disconnect Control Circuit High-Circuit Short To Battery, Set.
• 10204407Nov 20, 2021Suspension, Electrical system. Air Suspension Slow to Change Height This bulletin involves inspecting the vehicle for pinched front air suspension lines. The customer may notice a ?Service Air Suspension? message in the cluster.
• 10204343Nov 19, 2021Body and structure, Other or unknown. Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.
• 10204364Nov 18, 2021Air bags. Update - safety recall y79 - 2021 wl & 2022 ws - orc dtc/warning lamp
• 10204340Nov 18, 2021Back-over prevention (rear camera). Vehicle Will Not Crank Battery Drained OR Vehicle Alarm Sounds For No Obvious Reason.
• 10204338Nov 18, 2021Other or unknown. Cannot Remove Vehicle From Shipping Mode, Using The New MDP Micro Pod May Take Multiple Attempts To Remove The Vehicle From Shipping Mode
• 10204395Nov 17, 2021Electrical system. Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available. The customer may describe the following: Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.
• 10204337Nov 17, 2021Steering, Back-over prevention (rear camera). Pop Noise From Front End While Turning Steering Wheel
• 10204336Nov 17, 2021Other or unknown, Body and structure. Dash Gap On Passenger Side At Mid Bolster To Center Display
• 10204335Nov 17, 2021Engine cooling. Check Engine Light Is On. DTC?s P0070 And P0073 Are Active For The Ambient Air Temperature Sensor
• 10204392Nov 16, 2021Electrical system, Equipment. Radio Software Update This bulletin involves inspecting the software level and updating the software ifneeded. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Rear temperature bar on rear climate pagedisappears. Apple Carplay® not connecting to iPhone®. App crashes. Temperature and slider bars missing on comfort screen. Selectable tire…
• 10204391Nov 13, 2021Equipment, Electrical system. UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. SXM radio does not retain the same channel after the vehicle has beenshut off.
• 10204330Nov 12, 2021Engine cooling. Issue is engine cover not installed from the factory.
• 10204331Nov 11, 2021Suspension, Electronic stability control, Electrical system. Ride Height Not Permitted Due To Transport Mode Message In Cluster Information Center. Air Suspension Switch Leds OFF
• 10204299Nov 10, 2021Steering. GEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of power steering assist for current key cycle, or vehicle sets DTC C2217-00, please refer to STAR Online S2119000004 for direction.
• 10204327Nov 9, 2021Suspension. Ride Height Not Permitted Due To Transport Mode Message In Cluster Information Center. Air Suspension Switch Leds OFF
• 10204325Nov 9, 2021Equipment. The DTC B221F-00 Amplifier Internal Fault Set With No Audio Functionality Concerns
• 10204377Nov 5, 2021Transmission and drivetrain, Electrical system, Exterior lighting. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P032F - Combustion Engine Producing Insufficient Torque.
• 10204376Nov 5, 2021Transmission and drivetrain, Exterior lighting, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P032F - Combustion Engine Producing Insufficient Torque. Customers may also experience a shift quality…
• 10204324Nov 5, 2021Electrical system. Drivetrain Control Module (DTCM) Diagnostic Trouble Code (DTC) C2201-49 ? FDCM/DTCM Internal Electronic Failure, set.
• 10204373Nov 4, 2021Equipment, Other or unknown. Front USB Media Ports Inoperative This bulletin involves software update for the front USB media hubs. Customers may experience the following: Front media hubs are inoperative.
• 10204372Nov 3, 2021Body and structure, Other or unknown. Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.
• 10204297Nov 3, 2021Other or unknown. 2021 Mopar WL NAFTA trailer tow wiring kit In the vehicle reconfigure process on page 3 of I sheet K6863106 the incorrect sales code (AHC) is listed and needs to be replaced (with XF2). Correct pinout illustration in step 47 of I sheet K6863106. This current I sheet illustration highlights cavity 16 and 26 which is incorrect. The cirucuits in the harness are labeled 17 and 27 and are correctly labeled, these…
• 10204295Nov 3, 2021Body and structure. Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
• 10204294Nov 3, 2021Electrical system. MODULE, Central ADAS Decision, Mid/Long Range Radar For mid-range corner and long range front radars, do not replace all radar's for "blind spot inop" in Cluster EVIC. For any radar loss of communication (LOC), short to ground/open circuit or short to battery, first attempt to reflash radars/CADM, then verify all wiring continuity back to the CADM if the flash fails to correct. If the problem persists, replace ONLY…
• 10204319Nov 2, 2021Body and structure. Metallic Rattle Or Tick Sound From The B-Pillar Area
• 10219988Aug 31, 2021Back-over prevention (rear camera). Cluster Displays Service Shifter Message
• 10218527Aug 31, 2021Electrical system. Cluster Displays Service Shifter Message
• 10219984Aug 27, 2021Equipment. Uconnect Box Requires Service Popup Message After Startup
• 10219979Aug 27, 2021Electrical system, Equipment. High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position
• 10218523Aug 27, 2021Electrical system. Uconnect Box Requires Service Popup Message After Startup

← All problems reported for the 2021 Jeep Grand Cherokee