2021 Jeep Grand Cherokee Technical Service Bulletins

1,326 technical service bulletins (TSBs) are on record for the 2021 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10219920Aug 11, 2021Visibility (wipers, defrost, mirrors). GLASS, Front Door If the front side door glass has flaws such as delamination or distortion, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
• 10218539Aug 11, 2021Equipment. Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-117 & 21-118
• 10218487Aug 11, 2021Engine. MIL Lamp On, Vehicles Engine Runs Rough, Poor Performance
• 10218486Aug 11, 2021Equipment. Audio Cuts Out And Radio Screen Goes Black Intermittently
• 10218485Aug 11, 2021Body and structure. Noise Opening And Or Closing Front Door
• 10218483Aug 11, 2021Latches, locks and linkages. Door Will Not Open Using Inside Door Handle
• 10218439Aug 11, 2021Electrical system, Transmission and drivetrain. COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Please follow the service procedures to attempt to clear any active fault(s) which includes module hard reset, full CAN power down/sleep, or DTC clear in WiTech. Please contact FCA Redacted Content prior to any ASCM replacement at FCA Redacted Content…
• 10218437Aug 11, 2021Vehicle speed control. GLASS, Front Door If the front side door glass has flaws such as delamination or distortion, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
• 10218436Aug 11, 2021Latches, locks and linkages. LATCH, Door If any of the side doors will not open using the exterior or interior door handle, please call FCA Redacted Content . If no response in 15 minutes, proceed with repair.
• 10219949Aug 10, 2021Engine cooling. Vehicle Sets DTC P0480 Cooling Fan 1 Control Circuit
• 10219948Aug 10, 2021Electrical system. Customer Indicates Seat Vent/Cooler Making Noise
• 10219944Aug 10, 2021Suspension. WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
• 10218561Aug 10, 2021Electrical system, Vehicle speed control. Instrument Panel Cluster (IPC) Restore to Default for Enabling the Automatic Door Locks When Vehicle is in Motion This bulletin involves performing a routine in the IPC to enable the automatic door locks when vehicle is in forward motion. Customers may comment on one or more of the following: Certain speeds, the doors will not automatically lock. When the vehicle exceeds 24 km/h (15 mph), the automatic door look…
• 10218537Aug 10, 2021Equipment. Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-114
• 10218489Aug 10, 2021Electrical system. Vehicle Sets DTC P0480 Cooling Fan 1 Control Circuit
• 10218488Aug 10, 2021Equipment. Customer Indicates Seat Vent/Cooler Making Noise
• 10218484Aug 10, 2021Brakes, Suspension. WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
• 10218536Aug 9, 2021Equipment. Urgent: 2021 (WL) Jeep Grand Cherokee RRT #21-109 & 21-110
• 10219939Aug 6, 2021Brakes. ABS Antilock Brake System, ESC Electronic Stability Control, And EPB Electric Parking Brake Warning Lamps Or Service System Cluster Messages Displayed
• 10218479Aug 6, 2021Brakes, Lane departure, Electronic stability control. ABS Antilock Brake System, ESC Electronic Stability Control, And EPB Electric Parking Brake Warning Lamps Or Service System Cluster Messages Displayed
• 10219940Aug 5, 2021Suspension. Rear Air Spring Appearance
• 10219938Aug 5, 2021Equipment, Back-over prevention (rear camera). Radio Freezing Or Locking Up While Rear View Camera Still Works
• 10219937Aug 5, 2021Equipment. Vehicle Language Reverts To Italian After Shutting Off Vehicle
• 10218557Aug 5, 2021Seats. Flash: Memory Seat Module - Driver (MSMD) Updates This bulletin involves reprogramming the MSMD with the latest available software. Customers may experience the following: Drivers massage seats do not recall lumbar and bolster position when profile selected on radio (Recall from door switches and keyfob work as expected).
• 10218480Aug 5, 2021Suspension. Rear Air Spring Appearance
• 10218478Aug 5, 2021Back-over prevention (rear camera). Radio Freezing Or Locking Up While Rear View Camera Still Works
• 10218477Aug 5, 2021Suspension. Vehicle Language Reverts To Italian After Shutting Off Vehicle
• 10219936Aug 4, 2021Suspension. WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance (Incorrect "S2123000004" indicated on published document)
• 10219935Aug 4, 2021Suspension. Slower Than Normal Raising Time And Or Failure To Achieve Desired Ride Height And OR Difference In Front Ride Height
• 10218552Aug 4, 2021Electrical system, Transmission and drivetrain, Exterior lighting. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P032F - Combustion Engine Producing Insufficient Torque.
• 10218551Aug 4, 2021Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P032F - Combustion Engine Producing Insufficient Torque. Customers may also experience a shift quality…
• 10218550Aug 4, 2021Exterior lighting, Electrical system. Flash: Smart Lighting Module Left (SLML) and Smart Lighting Module Right (SLMR) Updates This bulletin involves reprogramming the SLML and SLMR with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B2834-00 - Right Headlamp…
• 10218476Aug 4, 2021Brakes, Suspension. WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance (Incorrect "S2123000004" indicated on published document)
• 10218475Aug 4, 2021Engine. Slower Than Normal Raising Time And Or Failure To Achieve Desired Ride Height And OR Difference In Front Ride Height
• 10218435Aug 4, 2021Latches, locks and linkages. LATCH, Liftgate If the customer experiences an intermittent liftgate ajar light, please call FCA Redacted Content before replacing the latch. If no response in 15 minutes, proceed with repair.
• 10219930Aug 2, 2021Seats. 3rd Row Headrest Not Folding When Seat Fold Is Selected From The Radio Screen Soft Button Or Handle.
• 10218470Aug 2, 2021Equipment, Brakes. 3rd Row Headrest Not Folding When Seat Fold Is Selected From The Radio Screen Soft Button Or Handle.
• 10219993Aug 1, 2021Steering. steering wheel.
• 10230237Jul 31, 2021Brakes, Steering, Wheels. Leather Steering Wheel Has Loose Material Poor Appearance
• 10230236Jul 31, 2021Transmission and drivetrain. Media Hub And Or Wireless Charging Pad Is Inoperative
• 10230234Jul 31, 2021Lane departure, Vehicle speed control. Passenger Rear Door Ajar Warning Lamp Display Illuminated On Cluster
• 10221651Jul 31, 2021Equipment, Steering. Leather Steering Wheel Has Loose Material Poor Appearance
• 10221650Jul 31, 2021Electrical system. Media Hub And Or Wireless Charging Pad Is Inoperative
• 10221648Jul 31, 2021Vehicle speed control, Lane departure. Passenger Rear Door Ajar Warning Lamp Display Illuminated On Cluster
• 10230231Jul 30, 2021Equipment. R1H Missing Connectivity Info In The Radio (Found In TBM)
• 10230229Jul 30, 2021Back-over prevention (rear camera). Radio Freezing Or Locking Up While Rear View Camera Still Works
• 10221645Jul 30, 2021Equipment. R1H Missing Connectivity Info In The Radio (Found In TBM)
• 10221643Jul 30, 2021Back-over prevention (rear camera). Radio Freezing Or Locking Up While Rear View Camera Still Works
• 10230226Jul 29, 2021Equipment. Check Software Level On R1 Harman Radio
• 10230220Jul 29, 2021Lane departure. Cluster Warning Message, Service Traction Control System

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