2021 Jeep Grand Cherokee Technical Service Bulletins

1,326 technical service bulletins (TSBs) are on record for the 2021 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10221598Jul 9, 2021Equipment. Cannot Remove Vehicle From Shipping Mode, Using The New MDP It Takes Multiple Attempts To Remove
• 10221597Jul 9, 2021Electrical system. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
• 10230182Jul 8, 2021Electrical system. Instrument Panel Dash Pad Cleaning Procedure
• 10221596Jul 8, 2021Electrical system. Instrument Panel Dash Pad Cleaning Procedure
• 10230181Jul 6, 2021Equipment. Issue is engine cover not installed from the factory.
• 10230180Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10230179Jul 6, 2021Visibility (wipers, defrost, mirrors). Wind Or Whistle Noise From Exterior Side Mirror At Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.
• 10221595Jul 6, 2021Engine. Issue is engine cover not installed from the factory.
• 10221594Jul 6, 2021Engine cooling. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221593Jul 6, 2021Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera)…. Wind Or Whistle Noise From Exterior Side Mirror At Highway Speeds. Noise can be heard with front windows down between 30 and 60 MPH from both LH and RH exterior rear view mirrors.
• 10230249Jul 3, 2021Equipment, Electrical system. UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. SXM radio does not retain the same channel after the vehicle has been shut off.
• 10221663Jul 3, 2021Equipment, Electrical system. UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. SXM radio does not retain the same channel after the vehicle has been shut off.
• 10230178Jul 2, 2021Fuel system, Back-over prevention (rear camera). Front Camera Washer Pump Not Spraying Washer Fluid
• 10230176Jul 2, 2021Body and structure. Manual Locking Doors
• 10221592Jul 2, 2021Forward collision avoidance, Visibility (wipers, defrost, mirrors). Front Camera Washer Pump Not Spraying Washer Fluid
• 10221590Jul 2, 2021Latches, locks and linkages. Manual Locking Doors
• 10230247Jul 1, 2021Electrical system, Equipment. Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Rear temperature bar on rear climate page disappears. Apple Carplay® not connecting to iPhone®. App crashes. Temperature and slider bars missing on comfort screen. Selectable tire…
• 10221661Jul 1, 2021Equipment, Electrical system. Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Rear temperature bar on rear climate page disappears. Apple Carplay® not connecting to iPhone®. App crashes. Temperature and slider bars missing on comfort screen. Selectable tire…
• 10221310Jun 30, 2021Back-over prevention (rear camera). Code B217A-9A Rear Camera Component Fault Stored In The Radio
• 10212455Jun 30, 2021Back-over prevention (rear camera). Code B217A-9A Rear Camera Component Fault Stored In The Radio
• 10212445Jun 30, 2021Suspension. Hub and bearing - wheel
• 10212444Jun 29, 2021Equipment, Body and structure. Base - floor console
• 10221303Jun 26, 2021Engine cooling. No Crank No Start, Click No Start
• 10212472Jun 26, 2021Engine cooling. No Crank No Start, Click No Start
• 10221302Jun 25, 2021Electrical system. Cluster Sets Erroneous Stored DTC?s After Removing The Vehicle From Shipping/Logistics Mode And Entering Customer Mode
• 10212460Jun 25, 2021Electrical system. Cluster Sets Erroneous Stored DTC?s After Removing The Vehicle From Shipping/Logistics Mode And Entering Customer Mode
• 10221300Jun 24, 2021Equipment. Cluster Map Display Becomes Frozen At Times When Using Navigation
• 10212443Jun 24, 2021Latches, locks and linkages. Latch - front door
• 10221297Jun 23, 2021Equipment. R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present
• 10221232Jun 23, 2021Electrical system. CLUSTER, Instrument Panel 1. MY2021 WL IPC has a stored fault for HUD (IPC setting LOC with HUD U0158 and LVDS Cable with HUD B156D ). This DTC goes to STORED when the vehicle goes from Logistics to customer mode. The only action to be performed in this instance is to clear the fault - there is no problem with the vehicle. Please do not replace the cluster or the HUD. 2. Cluster Map Display Becomes Frozen At Times…
• 10212514Jun 23, 2021Electrical system, Equipment. CLUSTER, Instrument Panel 1. MY2021 WL IPC has a stored fault for HUD IPC setting LOC with HUD U0158 and LVDS Cable with HUD B156D . This DTC goes to STORED when the vehicle goes from Logistics to customer mode. The only action to be performed in this instance is to clear the fault - there is no problem with the vehicle. Please do not replace the cluster or the HUD. 2. Cluster Map Display Becomes Frozen At Times…
• 10221296Jun 22, 2021Equipment. Cluster Map Display Becomes Frozen At Times When Using Navigation
• 10221294Jun 22, 2021Visibility (wipers, defrost, mirrors). Front Power Windows Global Down Feature Does Not Operate
• 10212463Jun 22, 2021Visibility (wipers, defrost, mirrors), Transmission and drivetrain, Electrical…. Front Power Windows Global Down Feature Does Not Operate
• 10212446Jun 22, 2021Engine, Engine cooling. Camshaft - intake
• 10212436Jun 21, 2021Engine cooling. Muffler and tailpipe ? Exhaust
• 10221288Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10221286Jun 18, 2021Equipment. DTC U0159-00, U015C-00, U0102-00, and/or U1070-00 Set In The BSCM
• 10212465Jun 18, 2021Engine. DTC U0159-00, U015C-00, U0102-00, and/or U1070-00 Set In The BSCM
• 10212447Jun 18, 2021Transmission and drivetrain. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
• 10212438Jun 17, 2021Visibility (wipers, defrost, mirrors). GLASS - SUNROOF
• 10221332Jun 16, 2021Equipment. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of…
• 10221315Jun 16, 2021Equipment. Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange) - 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand Wagoneer (WS) (Rev. B)
• 10221280Jun 16, 2021Equipment. Uconnect Box Requires Service Message
• 10221279Jun 16, 2021Equipment. No Phone Connected Message Displayed Or Customers Phone Book Does Not Load
• 10221277Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212515Jun 16, 2021Equipment. Uconnect Box Requires Service Message
• 10212481Jun 16, 2021Equipment, Electrical system. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of…
• 10212473Jun 16, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10212469Jun 16, 2021Electrical system. No Phone Connected Message Displayed Or Customers Phone Book Does Not Load

← All problems reported for the 2021 Jeep Grand Cherokee