2023 Jeep Grand Cherokee Technical Service Bulletins

830 technical service bulletins (TSBs) are on record for the 2023 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11001242May 15, 2024Fuel system. "Fuel Tube Replacement **Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC has been set:** ● P0456 - EVAP System Small Leak."
• 11001227May 10, 2024Body and structure. "Front Door Nameplate is Loose Customers may experience the following: ● The left, right or both front door nameplates or flags are not adhering (loose) to the door panel. Letters may have fallen off Fig. 1 from the nameplate assembly. This bulletin involves inspecting both front door nameplate assemblies for missing or loose letters/flag and possibly replacing one or both front door nameplate assemblies."
• 11001226May 10, 2024Electrical system, Transmission and drivetrain. "Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0810-00 - Clutch Position Control Error. ● P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ● K0 Adaptation routine runs when vehicle stationary…
• 11000891May 9, 2024Steering, Seats, Electrical system. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
• 11001053May 8, 2024Other or unknown. FCA Caribbean Warranty Bulletin ID-24-07 FFB Prog – Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes, 2022-2024 Jeep Grand Cherokee (WL) PHEV
• 11000171May 8, 2024Body and structure. Latch - front door/rear door
• 11000795May 7, 2024Transmission and drivetrain. "VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement."
• 11001198May 5, 2024Engine. Suspected Engine Coolant Leak
• 11000866May 3, 2024Electrical system. Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
• 11000843May 2, 2024Electrical system, Body and structure. Power Liftgate Responds Erratically to Operational Commands After Service Procedures
• 11000195May 2, 2024Engine. "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may…
• 10251801Jan 31, 2024Electrical system. Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
• 10251799Jan 30, 2024Electrical system. Low Fuel Warning Indicator Stuck ON
• 10251796Jan 27, 2024Body and structure. Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
• 10251870Jan 25, 2024Electrical system. Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10251858Jan 19, 2024Electrical system, Back-over prevention (rear camera). Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more as the ambient temperatures become less than 5 ? (41 ?). This bulletin involves reprogramming the DTCM with the latest available software.
• 10251789Jan 19, 2024Electrical system. The ORC Will Not PROXI Align, Negative Response 0X22,Diagnostic Trouble Code (DTC) B2204-00 ECU Configuration Mismatch
• 10251787Jan 19, 2024Body and structure. Rattle Buzz Noise From Door Area
• 10251767Jan 18, 2024Equipment. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
• 10251854Jan 17, 2024Exterior lighting. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
• 10251848Jan 17, 2024Equipment. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
• 10251786Jan 17, 2024Tires. Tire Pressure Warning Lamp is on Steady, or Flashing
• 10251837Jan 10, 2024Transmission and drivetrain, Exterior lighting, Electrical system. Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming…
• 10251836Jan 10, 2024Transmission and drivetrain, Electrical system, Exterior lighting. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down…
• 10251834Jan 10, 2024Electrical system, Transmission and drivetrain, Exterior lighting. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following…
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10251832Jan 9, 2024Exterior lighting. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed…
• 10251830Jan 9, 2024Back-over prevention (rear camera), Transmission and drivetrain. Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners.
• 10251782Jan 6, 2024Electrical system. ?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border
• 10251818Jan 3, 2024Electrical system, Transmission and drivetrain. Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: **This noise happens more as the ambient temperatures become less than 5 ? (41 ?).** This bulletin involves reprogramming the DTCM with the latest available software.
• 10248903Nov 30, 2023Equipment. Radio Navigation Displays Message ?No Maps Available?
• 10248956Nov 29, 2023Electrical system, Visibility (wipers, defrost, mirrors). Door Control Module Window Inoperative Customers may experience the following: ? Front windows do not operate for one full key cycle. This bulletin involves inspecting and possibly reprogramming the DDM with the latest available software.
• 10248953Nov 28, 2023Electrical system, Seats. Flash: Memory Seat Module (MSM) Updates Customers may experience: Memory seat recalls the incorrect seat position or is inoperative. This bulletin involves reprogramming the MSM with the latest available software.
• 10248943Nov 21, 2023Electrical system. Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience the following: ? Upon vehicle wake up, the Instrument Panel Cluster (IPC) is displaying dashes for all four tire pressure locations. NOTE: System self-corrects within 45-60 seconds into the drive cycle. This bulletin involves updating the RFHM module with the latest available software.
• 10248880Nov 17, 2023Suspension. Clicking Noise From Front Suspension Over Bumps Or Rough Roads.
• 10248878Nov 17, 2023Forward collision avoidance. Pedestrian Alert Sound Change.
• 10248848Nov 17, 2023Equipment. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
• 10248877Nov 16, 2023Transmission and drivetrain. Verifying Camshaft Diagnosis
• 10248932Nov 15, 2023Equipment. R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable…
• 10248874Nov 15, 2023Electrical system. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
• 10248873Nov 14, 2023Brakes. Park Brake Warning Lamp Illuminated and Flashing, Cluster Warning Message to ?Service Park Brake?
• 10248872Nov 10, 2023Equipment. Audio Muted During A CarPlay Or Android Auto Phone Call
• 10248924Nov 9, 2023Equipment. Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long)…
• 10248867Nov 9, 2023Electrical system. Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display
• 10248966Nov 8, 2023Engine cooling. PSU Oil Pump Assy
• 10248844Nov 7, 2023Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors). Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT
• 10248858Nov 2, 2023Electrical system. Passive Entry General Electrical Low Frequency (LF) Antenna Faults Stored or Active
• 10247447Oct 21, 2023Equipment. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
• 10247444Oct 21, 2023Back-over prevention (rear camera). SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
• 10247409Oct 20, 2023Equipment. LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair.

← All problems reported for the 2023 Jeep Grand Cherokee