2023 Jeep Grand Cherokee Technical Service Bulletins

830 technical service bulletins (TSBs) are on record for the 2023 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11005356Jul 24, 2024Transmission and drivetrain. Carrier – planetary & shaft kit - output
• 11005195Jul 22, 2024Air bags. MODULE Occupant Restraint IF PROXI alignment is needed ONLY for the following parts please proceed with the next steps (68588647AB, 68611543AB, 68588646AC, 68620844AB, 68588637AB, 68588643AB, 68588638AC, 68620855AB, 68588639AB, 68588640AC, 68620856AB): 1. Unlock the ORC using the "Bosch WL ORC Lock Unlock Procedure" wiTECH Guided Diagnostic routine 2. Perform the "PROXI Configuration Alignment for the ORC" 3.
• 11004978Jul 19, 2024Electrical system, Body and structure. Low Battery, No Crank No Start, Cluster Message “Service Keyless System”, Intermittent Power Liftgate Operation
• 11004949Jul 17, 2024Electrical system. Malfunction Indicator Lamp on, Diagnostic Trouble Code (DTC) P0EDD-00 – Hybrid/EV battery Pack B Deterioration
• 11004944Jul 16, 2024Transmission and drivetrain. No Reverse And/Or Forward Gear After D-Clutch Repair.
• 11004940Jul 15, 2024Transmission and drivetrain. D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse.
• 11004839Jul 13, 2024Other or unknown. "Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care.
• 11004803Jul 13, 2024Brakes. Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
• 11004802Jul 13, 2024Other or unknown. Cluster Message “Night Vision Temporarily Unavailable”, “Night Vision Unavailable Service Required”
• 11004457Jul 12, 2024Engine. Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary. If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is…
• 11004342Jul 11, 2024Electrical system. Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3)…
• 11004074Jul 10, 2024Electrical system, Body and structure. Power Liftgate Inoperative After servicing the Vehicle for a Low Battery Condition
• 11003811Jul 3, 2024Body and structure. Defroster Grille Has Gaps And Or Is Not Sitting Flush.
• 11003786Jul 2, 2024Steering, Electrical system. MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor…
• 11003280Jul 2, 2024Electrical system. FPDM Please DO NOT immediately replace the display, Please follow the following steps. 1. Perform a vehicle battery disconnect to reset the display. Then check the Display function. If Display is still black, replace the display. 2. If screen is recovered, perform a radio Factory reset through the Display. Go to Vehicle menu > Settings > Reset > Factory reset. 3. Then Perform 2 full Ignition Key cycles and check…
• 11003279Jul 2, 2024Seats, Electrical system. "Control module - Memory seat After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
• 11002748Jun 30, 2024Electrical system. "Multiple Modules Setting Low Battery Voltage, Instrument Panel Cluster (IPC) Setting B210A-00 System Voltage Low"
• 11002805Jun 29, 2024Body and structure. "Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain…
• 11002803Jun 29, 2024Suspension. "Noise While Driving Over Bumps Customers may experience the following: ● Noise (metallic rattle) coming from the front end while driving over bumps. This bulletin involves replacing both tension links (lower control arms)."
• 11002531Jun 28, 2024Electrical system. Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
• 11002528Jun 28, 2024Electrical system. The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message
• 11003055Jun 27, 2024Other or unknown, Steering, Electrical system, Brakes. Warranty Operations Newsletter – Volume 10, Issue 6
• 11003053Jun 27, 2024Brakes, Other or unknown, Electrical system, Steering. FCA Caribbean Warranty Newsletter – Volume 10, Issue 6
• 11002796Jun 27, 2024Electrical system. "12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application."
• 11002761Jun 27, 2024Engine. "Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present. "
• 11002751Jun 27, 2024Steering, Suspension. Arm - lower control
• 11002750Jun 27, 2024Suspension. Arm - lower control
• 11002754Jun 26, 2024Electrical system. "Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version Customers may experience one or more of the following: ● **Wi-Fi inoperative. ● Lockup on splashscreen (Rearview Camera (RVC) functions as normal). ● Radio remains on after ignition Off. ● Carplay® inoperative.** ● Head Unit (HU) is displaying only Sirius XM® app under Select Shortcut Type in shortcut widgets. ● Rapidly scrolling through SXM®…
• 11002828Jun 25, 2024Engine, Electrical system. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
• 11002351Jun 25, 2024Engine. Pump – water & connector - oil cooler tube
• 11002350Jun 25, 2024Engine. Pump – water & connector - oil cooler tube
• 11002033Jun 23, 2024Electrical system. Backup Camera Gridlines Missing
• 11002313Jun 22, 2024Electrical system, Transmission and drivetrain. "Motor Generator Unit (MGU) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ● P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may experience one or more of the following: ● Vehicle goes into limp home mode. ● Vehicle does not start. This bulletin…
• 11002069Jun 19, 2024Body and structure. "Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: ● Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass."
• 11002024Jun 18, 2024Electrical system, Exterior lighting. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
• 11001829Jun 17, 2024Steering. GEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of communication DTC U0131, please refer to STAR Online S2219000005 for direction.
• 11001771Jun 15, 2024Transmission and drivetrain. "D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D…
• 11001756Jun 15, 2024Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 11001755Jun 14, 2024Electrical system. B22A9-49-ECU Internal Performance-Internal Electronic Failure Sets in the Security Gateway Module (SGW) Erroneously
• 11001687Jun 12, 2024Electrical system, Air bags. MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
• 11001459Jun 7, 2024Engine. Suspected Engine Coolant Leak
• 11001373Jun 6, 2024Electrical system. Video Router After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
• 11001324May 29, 2024Body and structure. "Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: ● Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass. "
• 11001299May 29, 2024Body and structure. "Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: ● Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass. "
• 11001310May 25, 2024Transmission and drivetrain. "D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D…
• 11001007May 24, 2024Electrical system, Body and structure. Auto Dimming Mirrors Not Functioning And Feature Is Deselected After Low Voltage Condition
• 11001193May 23, 2024Body and structure. "Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system."
• 11001085May 23, 2024Fuel system. "Customer Satisfaction Notification 09B Fuel Line. The fuel line on about 8,900 of the above vehicles may have been manufactured with a non-conductive 90-degree adapter which could lead to a build-up of static electricity and could potentially result in a pin hole in the fuel line and create a leak over time."
• 11001005May 22, 2024Body and structure. Doors Will Not Open From Handle(s)
• 11001003May 21, 2024Seats. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

← All problems reported for the 2023 Jeep Grand Cherokee