2023 Jeep Grand Cherokee Technical Service Bulletins

830 technical service bulletins (TSBs) are on record for the 2023 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10240031May 16, 2023Transmission and drivetrain. Low Power, Transmission Will Not Upshift On Moderate To Heavy Accelerations.
• 10239858May 15, 2023Electrical system. Instrument Cluster Prior to replacing this part, please contact FCA Redacted Content. If no response in 15 minutes proceed with repair.
• 10240030May 12, 2023Engine cooling. Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
• 10240028May 11, 2023Body and structure. Rattle Noise From Instrument Panel To Door Area.
• 10240025May 8, 2023Transmission and drivetrain. TransmissionFluid Leak From Under The Vehicle.
• 10239927May 6, 2023Electrical system, Transmission and drivetrain, Engine cooling. Flash: Drivetrain Control Module (DTCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) or warning lamp illumination. Upon further investigation the technician may find that the multiple Diagnostic Trouble Codes (DTCs) have been set: ? C1403-29 - Transfer Case Range Position Sensor-Signal Invalid. ? C14AA-62 - Transfer Case Motor Position Sensor Supply-Signal Compare Failure. This bulletin…
• 10240024May 5, 2023Equipment, Engine cooling. Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?.
• 10240023May 5, 2023Engine cooling, Transmission and drivetrain. Upon turning the vehicle on, vehicle propulsion system is inoperative.
• 10239994May 4, 2023Transmission and drivetrain. A moaning, grinding, or groaning type noise while driving between 80 112 kph (50 70 mph). Noise is not heard when the front axle disconnect is disengaged. (The noise can happen more as the ambient temperatures become colder.)
• 10240022May 3, 2023Electrical system. "Check Charge Cable" Message Appears On Cluster
• 10240021May 3, 2023Electrical system. Vehicle May Not Start, Service High Voltage System Warning Displayed, DTC P1D72-00 Open High Voltage Cable
• 10239922May 3, 2023Equipment. Radio UNP T25.49 USB Software Update The customer may describe one or more of the following ? Half camera display on screen. ? Only left side camera is visible on screen. ? Camera view on screen not changing upon selection This bulletin involves inspecting the software level and updating the radio software to T25.49 and map software T26.6.0.
• 10239920May 3, 2023Electrical system, Other or unknown. Flash: Telematics Box Module (TBM) Updates Remote Monitoring System (RMS) feature is inoperative, or disabled. This bulletin involves updating the TBM with the latest available software.
• 10240016May 1, 2023Equipment. Grinding, Rubbing, Moaning, Or Growling Noise From Center-Rear Of The Vehicle.
• 10239853May 1, 2023Air bags. Occupant Restraint Controller For concern of DTC B767-49 Left Impact Pressure Sensor-Internal Failure OR DTC B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact engineering at FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.
• 10236957Apr 29, 2023Exterior lighting. Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is…
• 10236956Apr 28, 2023Electrical system. Flash: Integrated Dual Charging Module (IDCM) Enhancements Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) have been set: ? B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. ? B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ? B22A9-17 - ECU Internal…
• 10236879Apr 28, 2023Tires. Tire Pressure Monitor (TPM) Display Shows ?- -? In Red At Start Up.
• 10236875Apr 26, 2023Visibility (wipers, defrost, mirrors). Rear Window Washer Not Spraying.
• 10236807Apr 26, 2023Seats. AIR CELL - SEAT BACK BOLSTER For concerns with seat back massage inoperable or partially inoperative (L/R side) please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Prior to repairs, please gather and provide the following information: - Detailed pictures showing any disconnected air tubes. - How the user identified the malfunction, and if it was present at…
• 10236969Apr 25, 2023Visibility (wipers, defrost, mirrors). Mirror
• 10236950Apr 25, 2023Engine cooling. Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs.
• 10236873Apr 22, 2023Electrical system. Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
• 10236871Apr 20, 2023Electrical system. Ambient Temperature Sensor Servicing.
• 10236941Apr 19, 2023Electrical system, Equipment. Radio T25.50 USB Software Update The customer may describe one or more of the following: ? U0485-00 Implausible Data Received From Radio. ? Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? USB playback inoperative. ? Wireless connectivity media playback inoperative. ? Radio resets. ? VR inoperative. ? Call does not end on the cluster. ? Seat comfort graphic…
• 10236937Apr 18, 2023Electrical system, Body and structure. Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customer may also experience the following: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the…
• 10236933Apr 15, 2023Engine cooling, Equipment. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10236916Apr 14, 2023Body and structure, Electrical system. Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customer may also experience the following: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the…
• 10236862Apr 13, 2023Equipment. Center Console End Cap USB Port Inoperative
• 10236803Apr 13, 2023Body and structure, Engine cooling. engine mount / heat shield Before replacing the engine mounts or engine heat shields for humming, droning, moaning, or grinding type noise, verify the noise is not coming from the transfer case or rear driveshaft center bearing. Follow the diagnostic procedure outlined in the latest version of Star Online Publication S2303000001 prior to any repair.
• 10236861Apr 12, 2023Equipment, Engine cooling. Buzz, Squeak, Rattle (BSR) From Under Vehicle While Driving.
• 10236859Apr 11, 2023Equipment, Electrical system. Vehicle Compass Shows Wrong Direction or Dashes
• 10236858Apr 11, 2023Visibility (wipers, defrost, mirrors). Customer Indicates Low Air Flow Coming From Vents.
• 10236967Apr 5, 2023Equipment. Fca caribbean warranty operations newsletter
• 10236959Apr 5, 2023Electrical system. Flash: Security Gateway Module (SGW) Updates
• 10236958Apr 5, 2023Equipment. Radio Over The Air S26.18 Updating to T25.50 Software Version
• 10236904Apr 4, 2023Seats, Electrical system. Folding Seat Module (FSM) wiTECH Routine The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a calibration routine on the FSM.
• 10236799Apr 4, 2023Visibility (wipers, defrost, mirrors), Electrical system. Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace…
• 10236798Apr 4, 2023Electrical system, Forward collision avoidance, Back-over prevention (rear…. Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long Range Front Cameras (LRCF) and CADM(s) have been found with no problems after testing. Prior to replacing the camera, Please Contact FCA Redacted Content. If no response in 15…
• 10234522Feb 28, 2023Equipment, Electrical system. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software…
• 10247909Feb 27, 2023Wheels. Front Wheel Hub and Bearing Before replacing the front or rear wheel hub and bearing for moaning, grinding, or groaning type noise, verify the noise is not coming from the transfer case. Follow the diagnostic procedure outlined in SOL Publication S2303000001 prior to any repair.
• 10248045Feb 25, 2023Exterior lighting. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
• 10248040Feb 25, 2023Electrical system. One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. The customer may experience the following: ? One or both, rear entertainment seat back screens are inoperative. RSE Jumper Harness RH/LH
• 10234518Feb 25, 2023Exterior lighting. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
• 10234513Feb 25, 2023Equipment. One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. The customer may experience the following: ? One or both, rear entertainment seat back screens are inoperative. RSE Jumper Harness RH/LH
• 10248036Feb 24, 2023Engine cooling, Brakes, Other or unknown, Back-over prevention (rear camera)…. Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally)…
• 10234509Feb 24, 2023Engine cooling, Wheels, Steering, Other or unknown, Back-over prevention (rear…. Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally)…
• 10247962Feb 23, 2023Transmission and drivetrain, Steering, Fuel system, Air bags. Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
• 10234435Feb 23, 2023Air bags, Steering, Fuel system, Transmission and drivetrain. Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
• 10247958Feb 22, 2023Body and structure. Water Leak In D Pillar Lift Gate Area.

← All problems reported for the 2023 Jeep Grand Cherokee