2023 Jeep Grand Cherokee Technical Service Bulletins

830 technical service bulletins (TSBs) are on record for the 2023 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10247957Feb 22, 2023Exterior lighting. Auto High Beams Characteristics, Auto High Beams Not Turning on When Enabled
• 10247906Feb 22, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use…
• 10234504Feb 22, 2023Vehicle speed control, Brakes. Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors. This bulletin involves re-securing the front door trim panels to the doors.
• 10234431Feb 22, 2023Body and structure. Water Leak In D Pillar Lift Gate Area.
• 10234430Feb 22, 2023Exterior lighting. Auto High Beams Characteristics, Auto High Beams Not Turning on When Enabled
• 10234379Feb 22, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use…
• 10247955Feb 16, 2023Back-over prevention (rear camera). Uconnect Box Require Service Message
• 10247954Feb 16, 2023Electronic stability control, Suspension. No Crank, No Start. Service Air Suspension Message Displayed In The Cluster
• 10234428Feb 16, 2023Electrical system. Uconnect Box Require Service Message
• 10234427Feb 16, 2023Electronic stability control, Suspension. No Crank, No Start. Service Air Suspension Message Displayed In The Cluster
• 10234425Feb 15, 2023Body and structure. The ORC Will Not PROXI Align. Negative Response 0X22
• 10234424Feb 15, 2023Electrical system. Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
• 10247904Feb 14, 2023Back-over prevention (rear camera). ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10234378Feb 14, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10234377Feb 14, 2023Suspension. ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10248016Feb 10, 2023Equipment, Electrical system. Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long) inoperable. ?…
• 10234490Feb 10, 2023Brakes, Vehicle speed control. Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors. This bulletin involves re-securing the front door trim panels to the doors.
• 10234489Feb 10, 2023Electrical system, Fuel system, Seats, Vehicle speed control, Back-over…. Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long) inoperable. ?…
• 10248010Feb 9, 2023Exterior lighting, Electrical system. Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat does not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative…
• 10247902Feb 9, 2023Back-over prevention (rear camera). ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10234375Feb 9, 2023Engine cooling. ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10247945Feb 8, 2023Lane departure. Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
• 10234417Feb 8, 2023Lane departure. Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
• 10247941Feb 6, 2023Suspension, Electronic stability control. Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
• 10234414Feb 6, 2023Suspension, Electronic stability control. Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
• 10247940Feb 4, 2023Visibility (wipers, defrost, mirrors). Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window
• 10234413Feb 4, 2023Electrical system, Transmission and drivetrain. Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window
• 10247997Feb 3, 2023Back-over prevention (rear camera), Electrical system, Brakes, Exterior lighting. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? C053D - Brake Pressure Sensor 1 Performance. This bulletin involves reprogramming the PCM with the latest available software.
• 10247939Feb 3, 2023Seats. Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.
• 10234470Feb 3, 2023Back-over prevention (rear camera), Exterior lighting, Electrical system, Brakes. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? C053D - Brake Pressure Sensor 1 Performance. This bulletin involves reprogramming the PCM with the latest available software.
• 10234468Feb 3, 2023Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 10234412Feb 3, 2023Seats. Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.
• 10247937Feb 2, 2023Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). Power Folding Mirror Makes Noise When Pivoting.
• 10234410Feb 2, 2023Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). Power Folding Mirror Makes Noise When Pivoting.
• 10247976Feb 1, 2023Equipment. Customer Satisfaction Notification ZF1 Missing Options
• 10231745Jan 28, 2023Transmission and drivetrain, Steering. Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10
• 10231744Jan 27, 2023Equipment. Radio Unable To View Rear Screens In Rear Seat App
• 10231742Jan 26, 2023Back-over prevention (rear camera). Moaning, Grinding, or Groaning Type Noise From The Driveline Between 50-70 MPH (80-112 kph).
• 10231751Jan 25, 2023Electrical system, Suspension, Electronic stability control. Warranty Bulletin D-23-02 - Part Order Restriction Program  Air Suspension Control Module (ASCM) 2022 - 2023 Grand Wagoneer/Wagoneer (WS) and 2023 Jeep Grand Cherokee (WL)
• 10231737Jan 25, 2023Body and structure. Water Leak On Right Side Of Lift Gate.
• 10231794Jan 24, 2023Back-over prevention (rear camera). Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.
• 10231793Jan 24, 2023Back-over prevention (rear camera). Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech. Black display screen comes on during start up. (Rearview camera functions normally). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be…
• 10231754Jan 21, 2023Equipment. Customer Satisfaction Notification ZF1 Missing Options
• 10231783Jan 20, 2023Transmission and drivetrain, Fuel system. Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: Harsh Shift Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.
• 10231734Jan 20, 2023Transmission and drivetrain, Steering, Lane departure, Electrical system. Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
• 10231732Jan 20, 2023Visibility (wipers, defrost, mirrors), Electrical system. All Windows are Open Without Request
• 10231728Jan 18, 2023Back-over prevention (rear camera), Air bags, Electrical system. Rattle Noise From Driver Side Window Switch With Loud Music Or Driving On Rough Road.
• 10231690Jan 17, 2023Seats, Vehicle speed control. HANDLE, Seat Release (WL75 3R FOLD HANDLE) WL75 3rd row Release Handle - Prior to replacing the handle for headrest not folding. Pull handle and inspect the release cable and handle, cable should be fully installed and with retention finger/tab present to correct this concern. If retention finger/tab is present, use a tool to fully seat ball fitting into side of handle and past the finger/tab avoiding partial…
• 10231689Jan 17, 2023Vehicle speed control. SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as…

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