2024 Kia EV9 Electrical system Problems
- Complaints
- 102about this part
- Share
- 49%of 210 total for the year
- Median mileage
- 2,556miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 102 complaints about the electrical system of the 2024 Kia EV9, 49% of the 210 complaints for this model year. Where a mileage was given, the median is 2,556 miles. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My family and I were driving down a busy highway at speed in the middle lane, the vehicle suddenly jolted forward and lost power. Dashboard reported electrical system failure, contact service. Vehicle was recovered to dealer who has been unable to resolve issue and KIA unable to diagnose the root cause of the problem. Very dangerous.”
NHTSA complaint #11625100, filed 2024-11“Heads up display and speedometer screen turned off while driving. The car would drive but we could not use signals, know how much charge was left, know how fast we were driving, or any of the information needed to drive the car safely. Eventually returned to normal after leaving the car turned off for hours. This has happened twice.”
NHTSA complaint #11614642, filed 2024-09“Without any previous warning signs or issues, the dashboard screen went blank. I was unable to see my speed, or use my signals and wipers. I tried turning the car on and off and it still wasn’t fixed. I was able to drive the car home and my infotainment system still operated but the screen with the important info is broken.”
NHTSA complaint #11615878, filed 2024-09“I would also like to highlight the serious safety concern due to cell deviation (imbalance) along with SOC (State of Charge) mismatch as per my car's BMS (Battery management system) which is present in my vehicle and shared with Kia corporate. In an electric vehicle, the high-voltage battery cells, the Battery Management System, and the battery coolant system function as a single integrated safety-critical system. …”
NHTSA complaint #11707768, filed 2025-12“I am told my car did have the software update for the instrument display but I still experienced issue where I turn on the car and the display in the middle is completely black except it shows D for the gear I am in. Can’t see the speed can’t see if the blinkers are on!”
NHTSA complaint #11635659, filed 2025-01Related recalls
- 26V431000Jul 2, 2026Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can…Covers: Kia EV9 2024, EV6 2022–2024
- 24V757000Oct 10, 2024Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles…Covers: Kia EV9 2024–2025
- 24V693000Sep 17, 2024Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator…Covers: Kia EV9 2024
Related service bulletins
- 11037369Sep 16, 2026This Pitstop provides information related to Electric Vehicle (EV) charging on 2024 - 2026MY EV9 (MV1, MV1a) vehicles. In some cases, high-voltage charging performance may be…
- 11036461Sep 1, 2026PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601B) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all…
- 11036460Sep 1, 2026PRODUCT IMPROVEMENT CAMPAIGN: OWNER'S MANUAL INSERT LEAFLET (PI2601B) - This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers…
- 11036463Aug 22, 2026TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT (PI2601B) - This bulletin provides information to install enhanced windshield wiper…
- 11036462Aug 20, 2026PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601B) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product…
- 11036459Aug 20, 2026PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601B) - This document is the announcement to the dealer Parts and Service managers advising that Kia is…
- 11036458Aug 20, 2026PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601B) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement…
- 11033217May 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment…
- 11031906Apr 14, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing…
- 11028736Feb 6, 2026VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC360) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2024-2026…
Electrical system: other model years
Other parts of the 2024 Kia EV9
41 complaintsForward collision avoidance
26 complaintsSuspension
21 complaintsLane departure
20 complaintsVehicle speed control
17 complaintsSteering
14 complaintsWheels
14 complaintsSeats
11 complaintsFuel system
10 complaintsBody and structure
10 complaintsBrakes
9 complaintsTransmission and drivetrain
9 complaints
← All problems reported for the 2024 Kia EV9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology