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Other or unknownPart report

2023 Kia Sorento Phev Other or unknown Problems

Complaints
3about this part
Share
38%of 8 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 3 complaints about the other or unknown of the 2023 Kia Sorento Phev, 38% of the 8 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was sold a new car with open recall. The recall was announced on September 21, 2022 and the vehicle was sold to me as new on October 12, 2022 without any disclosure regarding the recall. Vehicle sold as new not used.”

NHTSA complaint #11493964, filed 2022-11

“Yesterday I was driving and I heard an explosion above my head. I smelled smoke and heard glass rattling. I was shocked but held it together to cross 3 lanes of traffic on the freeway and safely get onto the break down area. I got out of the car, went to the passenger side and looked on top of the car. The glass on the sunroof was exploded upward and metal was sticking upward as well. I took pictures and then got into my car, got back on the freeway until the next exit where I exited the freeway and made my way to the dealership where I had purchased the vehicle in 5/2023. …”

NHTSA complaint #11536379, filed 2023-08

“While driving my 2023 Sorento plug-in hybrid a msg appeared that Charging Stopped Check Cable. When you stop the car and try to drive it will not go into any gear, msg says Shifting Conditions Not Met and Unplug Vehicle to Start and the wheels are locked up (E-brake) and needs a tow truck with dollies in order to load. This happened in the middle of the Highway and it’s happened FOUR times. By the time the dealer looks at it, the problem has cleared and does not show any codes. It’s not easy to reproduce since it just happens sometimes with the warning and sometimes no warning. …”

NHTSA complaint #11702648, filed 2025-12

Other or unknown: other model years

YearComplaintsShare of year
2025646%
2023338%
202229%

Other parts of the 2023 Kia Sorento Phev

Electrical system
3 complaints
Engine
3 complaints
Fuel system
1 complaints
Steering
1 complaints
Transmission and drivetrain
1 complaints
Vehicle speed control
1 complaints
Wheels
1 complaints

← All problems reported for the 2023 Kia Sorento Phev

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology