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Electrical systemPart report

2017 Kia Soul EV Electrical system Problems

Complaints
12about this part
Share
67%of 18 total for the year
Median mileage
50,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 12 complaints about the electrical system of the 2017 Kia Soul EV, 67% of the 18 complaints for this model year. Where a mileage was given, the median is 50,000 miles. 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When I apply brake the vehicle doesn’t stop it jumps out (as if someone has crashed hitting the rear of the vehicle) and the vehicle shuts down. Then I have to park the vehicle in the middle of the road and restart the vehicle. Luckily I avoided many accidents by defensively driving. Talked with Kia customer care and complained about this safety issue . I took it to near by Kia dealer for the recall and complained on 25 July 2024. 2017 Kia soul + EV Only 30 thousand miles I’m scared to drive and conserned about the safety of others around me. Please help me”

NHTSA complaint #11606165, filed 2024-08

“This is an update of the below. I have had several email exchanges with Kia Customer Service. They contacted the dealer and report that they could not get a response from their own dealer! They said I could try another dealer if I want. I asked for a recommendation of a dealer that would be responsive and got no further communication. Meanwhile, my car continues to show low charging pattern, which the recall warns is a symptom of a fault. ====================================== Received an Important Safety Recall notice from Kia recall number 23v218 in May 2023. …”

NHTSA complaint #11557872, filed 2023-12

“My 2017 KIA Soul EV battery has not been holding a full charge since the beginning of April. The dealer was notified in early May that the charges were seeming to cut off early & provided with a log of charging/driving. We waited, then were told that a replacement battery would be ordered, installed, & considered under warranty. Diagnostic tests were run, we were advised. We were told that the car was safe to drive, although with about 50% of the mileage available (50-51 miles). The final paperwork (vehicle registr.) copy was filed on May 18. Now we have received a safety recall notice. …”

NHTSA complaint #11525858, filed 2023-06

“My car has had intermittent faults of codes P1B25 and P1CF2 and are showing check EV system on the dash. This happens after about 30-45 minutes of driving and then restarting the car. It has been identified that the power relay assembly needs to be replaced on the vehicle, which lives in the high voltage battery pack. However, Kia does not want to replace this under warranty , claiming that it is not an EV system component. …”

NHTSA complaint #11752811, filed 2026-07

“The contact owns a 2017 Kia Soul EV. The contact stated that while driving at an undisclosed speed, there was an abnormal battery voltage warning displayed. The vehicle went into LIMP Mode. The contact stated that the battery failed to charge. Several unknown warning lights were illuminated. The message to “Pull Over Immediately” was displayed. The vehicle was taken to the local dealer, where it was diagnosed that an update, BMS, and wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. …”

NHTSA complaint #11588840, filed 2024-05, 50,000 miles

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
20171267%
2016114%
2015117%

Other parts of the 2017 Kia Soul EV

Brakes
3 complaintsEngine
2 complaintsOther or unknown
2 complaintsTransmission and drivetrain
2 complaintsFuel system
1 complaintsSeats
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2017 Kia Soul EV

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology