2016 Kia Soul Seats Problems

“For a week or two when I turned the heated seat on I would often feel a very intense heat from the seat back when it started up for a period of time. I had just recently had a back injury so I thought perhaps my back was being overly sensitive. Finally on the 27th just after I started driving the car in the morning I felt the burning feeling on my back again and stuck my hand behind me to feel the seat. …”

“The main part of my complaint is that the head rests lean forward so much that my head is bent downward when I am driving the car; therefore, I feel I cannot look straight ahead. I am short, but have no physical deformities that keep me from driving other vehicles safely. I sit on a cushion regardless of what type vehicle I drive. I feel the way the head rest bends my head forward is a safety hazard to me. Also, the seat backs seem to have a curve and will not allow a person to sit up straight in the seat. This has been, of course, an ongoing problem since the purchase of the vehicle. …”