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SteeringPart report

2016 Kia Soul Steering Problems

Complaints
30about this part
Share
4%of 817 total for the year
Median mileage
53,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 30 complaints about the steering of the 2016 Kia Soul, 4% of the 817 complaints for this model year. Where a mileage was given, the median is 53,500 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I had 2 recalls carried to university Kia, huntsville alabama. Days later the car broke down had to have it towed back to said dealer to find out original service coordinator was fired told he was not performing recalls. My car has been back at dealer for 8 days now not fixed was told converter was stopped up and computer had not been upgraded. Leaving us with no transportation to get back and forth to work. Need help!! Please”

NHTSA complaint #11279838, filed 2019-11, 235,000 miles

“I started complaining to the dealer that the front right side wheel doesn't seem right it seems to be spinning at a different speed as the other tires which wore the tires down and the the brakes to wear. The front end shakes back and forth while driving. They tightened the bolts that secure the body to the frame. But it only feels somewhat fine for a couple of weeks. I took it to 3different Kia dealers and all have said there's nothing wrong and there is no safety issue, but it sure doesn't feel it. It seems like they just want to get it past the warranty. …”

NHTSA complaint #11389136, filed 2021-01, 50,000 miles

“On a residential street doing about 15 MPH. Without any warning veered to the right hitting a parked car and doing extensive damage to my Kia SOUL and moderate damage to a ford explorer. It was mid day and good visibility and I was alert on familiar territory in my own neighborhood. I am concerned that even though Kia and NHTSA don't show this VIN # in the steering recall how can I and others be sure it shouldn't be? Chp did collision report. Nhtsa campaign number: 15v736000. Please respond that you have received this report and any further investigation.”

NHTSA complaint #10939501, filed 2017-01, 15,000 miles

“Driver seat giving off electrical shock to legs and butt when pressing the gas the engine stalling the cataylic converter over heating vehicle steering right air bag symbols pops up every now and then *bf*tp the consumer stated the vehicle experienced various life threatening cyber security risk.”

NHTSA complaint #11229874, filed 2019-07, 32,000 miles

“Our car has been plagued with engine and exhaust problems for the past two years. We were told there were no recalls on our model. According to this website that is not true. Today, while driving after over $7500 in out of pocket repairs the car gave an error warning for an engine issue. The engine is less than 3 years old.”

NHTSA complaint #11485144, filed 2022-09

Related recalls

Related service bulletins

Steering: other model years

YearComplaintsShare of year
202426%
2023815%
202222%
202194%
2020164%
201954%
201852%
2017104%
2016304%
2015445%
2014556%
201315423%
201216732%
201142%
2010129%

Other parts of the 2016 Kia Soul

Engine
562 complaintsOther or unknown
127 complaintsEngine cooling
106 complaintsFuel system
84 complaintsTransmission and drivetrain
62 complaintsElectrical system
56 complaintsVehicle speed control
33 complaintsBrakes
20 complaintsExterior lighting
18 complaintsBody and structure
18 complaintsAir bags
17 complaintsSuspension
8 complaints

← All problems reported for the 2016 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology