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SteeringPart report

2014 Kia Soul Steering Problems

Complaints
55about this part
Share
6%of 903 total for the year
Median mileage
36,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 55 complaints about the steering of the 2014 Kia Soul, 6% of the 903 complaints for this model year. Where a mileage was given, the median is 36,000 miles. 12 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving about 30 MPH north on harbor blvd and first st in california sudendly I heard a loud knocking/clicking sound coming from the lower left side of the engine & no error codes came on prior to the noise so I pulled over and called a tow truck to take my vehicle to the nearest mechanic. Until today mechanic has unknown origin of problem”

NHTSA complaint #11181479, filed 2019-02, 80,000 miles

“As I was parking in a gas station parking lot, I heard a clicking noise while the wheels were turning to the left to park. When leaving the parking lot, my wheels would not turn when I turn the steering wheel. I could turn the steering wheel 360 degrees, and I would hear a clicking noise, but the wheels would not move. I had to have the car towed.”

NHTSA complaint #10903823, filed 2016-09, 32,000 miles

“Steering started making a clunking noisewhen turned slightly left or right. The dealer says that the steering rack needs to be replaced. The part needed to ordered. The dealer would not release the car to me because it is not save to drive. This is a 2014 Kia SOUL+ that has 36000 miles. I see that other souls have had a similar problem.”

NHTSA complaint #10903434, filed 2016-09, 36,000 miles

“The steering was making a popping and grinding noise when turning. We took it in for the steering recall. The vehicle was repaired ( january). The steering went out on the vehicle last night. The vehicle hit the curb. We got the vehicle home and called for towing today to take the vehicle to the dealer. No one was injured. My parents are not safe driving back and forth to their doctors visits in this vehicle.”

NHTSA complaint #10851769, filed 2016-03, 35,000 miles

“I noticed a pop as I was making a left hand turn and the steering wheel became really loose. I began to make a u turn a few minutes later and the steering wheel turned 360 degrees, but the actual wheels did not turn with it. I was stuck in the middle of the street because I could not turn left and had to reverse to get the car straight again. .... Updated 08/05/14 updated 08/19/2014”

NHTSA complaint #10615498, filed 2014-07, 11,339 miles

Related recalls

Related service bulletins

Steering: other model years

YearComplaintsShare of year
202426%
2023815%
202222%
202194%
2020164%
201954%
201852%
2017104%
2016304%
2015445%
2014556%
201315323%
201216632%
201142%
2010129%

Other parts of the 2014 Kia Soul

Engine
554 complaints
Exterior lighting
130 complaints
Electrical system
98 complaints
Other or unknown
86 complaints
Transmission and drivetrain
58 complaints
Fuel system
57 complaints
Engine cooling
55 complaints
Brakes
35 complaints
Vehicle speed control
31 complaints
Air bags
26 complaints
Body and structure
11 complaints
Wheels
9 complaints

← All problems reported for the 2014 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology