2014 Kia Soul Steering Problems
- Complaints
- 55about this part
- Share
- 6%of 903 total for the year
- Median mileage
- 36,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 55 complaints about the steering of the 2014 Kia Soul, 6% of the 903 complaints for this model year. Where a mileage was given, the median is 36,000 miles. 12 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving about 30 MPH north on harbor blvd and first st in california sudendly I heard a loud knocking/clicking sound coming from the lower left side of the engine & no error codes came on prior to the noise so I pulled over and called a tow truck to take my vehicle to the nearest mechanic. Until today mechanic has unknown origin of problem”
NHTSA complaint #11181479, filed 2019-02, 80,000 miles“As I was parking in a gas station parking lot, I heard a clicking noise while the wheels were turning to the left to park. When leaving the parking lot, my wheels would not turn when I turn the steering wheel. I could turn the steering wheel 360 degrees, and I would hear a clicking noise, but the wheels would not move. I had to have the car towed.”
NHTSA complaint #10903823, filed 2016-09, 32,000 miles“Steering started making a clunking noisewhen turned slightly left or right. The dealer says that the steering rack needs to be replaced. The part needed to ordered. The dealer would not release the car to me because it is not save to drive. This is a 2014 Kia SOUL+ that has 36000 miles. I see that other souls have had a similar problem.”
NHTSA complaint #10903434, filed 2016-09, 36,000 miles“The steering was making a popping and grinding noise when turning. We took it in for the steering recall. The vehicle was repaired ( january). The steering went out on the vehicle last night. The vehicle hit the curb. We got the vehicle home and called for towing today to take the vehicle to the dealer. No one was injured. My parents are not safe driving back and forth to their doctors visits in this vehicle.”
NHTSA complaint #10851769, filed 2016-03, 35,000 miles“I noticed a pop as I was making a left hand turn and the steering wheel became really loose. I began to make a u turn a few minutes later and the steering wheel turned 360 degrees, but the actual wheels did not turn with it. I was stuck in the middle of the street because I could not turn left and had to reverse to get the car straight again. .... Updated 08/05/14 updated 08/19/2014”
NHTSA complaint #10615498, filed 2014-07, 11,339 milesRelated recalls
- 17V608000Sep 29, 2017Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering…Covers: Kia Soul 2014–2016, Soul EV 2014–2016
Related service bulletins
- 11009080Oct 18, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10250838Feb 22, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10247554Dec 18, 2023TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10247553Dec 12, 2023TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a…
- 10241169Aug 18, 2023CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly…
- 10202226Oct 5, 2021TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information…
- 10189545Mar 25, 2021TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information…
- 10183333Nov 25, 2020TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information…
- 10183332Nov 4, 2020TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information…
- 10168850Nov 26, 2019TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 6% |
| 2023 | 8 | 15% |
| 2022 | 2 | 2% |
| 2021 | 9 | 4% |
| 2020 | 16 | 4% |
| 2019 | 5 | 4% |
| 2018 | 5 | 2% |
| 2017 | 10 | 4% |
| 2016 | 30 | 4% |
| 2015 | 44 | 5% |
| 2014 | 55 | 6% |
| 2013 | 153 | 23% |
| 2012 | 166 | 32% |
| 2011 | 4 | 2% |
| 2010 | 12 | 9% |
Other parts of the 2014 Kia Soul
554 complaintsExterior lighting
130 complaintsElectrical system
98 complaintsOther or unknown
86 complaintsTransmission and drivetrain
58 complaintsFuel system
57 complaintsEngine cooling
55 complaintsBrakes
35 complaintsVehicle speed control
31 complaintsAir bags
26 complaintsBody and structure
11 complaintsWheels
9 complaints
← All problems reported for the 2014 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology