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SteeringPart report

2015 Kia Soul Steering Problems

Complaints
44about this part
Share
5%of 902 total for the year
Median mileage
34,750miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 44 complaints about the steering of the 2015 Kia Soul, 5% of the 902 complaints for this model year. Where a mileage was given, the median is 34,750 miles. 8 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Kia recalled my engine. The engine died yesterday. Kia is telling it's going to be multiple days until they can even scan the car. This is a scam. They need to offer a loaner or a rental in the meantime, otherwise, they're not fulfilling the requirements of the recall. My health and safety are greatly affected without my car. This is not a free and safe remedy.”

NHTSA complaint #11403266, filed 2021-03, 67,000 miles

“In starting the car, I have had a dozen incidents where the ignition is frozen and I can not turn the key. I try wiggling the steering wheel, wiggling the gears, removing the key, waiting, etc. On several occasions it has been 5 minutes before I was finally able to turn the ignition on.”

NHTSA complaint #11302126, filed 2020-01, 35,500 miles

“I took my 2015 Kia SOUL to miami lakes Kia twice in december 2019, to check a clicking noise when turning both left and right, more consistently when turning right. I'm not sure but I have an inkling that this noise may be related to a problem with the steering column, cv joints or the axle. When I picked up my car the 1st time, as I made a right turn, I heard the same clicking noise. I called service and let them know that I still heard the noise. …”

NHTSA complaint #11317399, filed 2020-03, 33,950 miles

“Safety recall, (NHTSA recall number:15v736) I received a recall notice dated 12/8/15, and went to the dealer on 12/21. They didn't have the parts and/or tools to effect the repair. I have since called Kia customer assistance once and the dealer two more times. I am to call back next wednesday, 1/27/16. It doesn't seem to me that Kia is taking this safety recall very seriously. They don't seem in the least concerned.”

NHTSA complaint #10821213, filed 2016-01, 3,200 miles

“On the evening of july 22,2019 I was leaving targets parking lot put my vehicle in reverse and when I put in drive my 2015 Kia SOUL took off. The rpms were the highest it could go going 40 miles p hour in a busy lot all I could was honk my horn. I tried the breaks putting in park and turning the key off. My wife and I were in shock. We hit the curb fly across 3 lanes of traffic the median and hit two cars. My wife was pinned there was white smoke in the cabin. People got her out fire dept came. …”

NHTSA complaint #11282007, filed 2019-11, 40,000 miles

Related recalls

Related service bulletins

Steering: other model years

YearComplaintsShare of year
202426%
2023815%
202222%
202194%
2020164%
201954%
201852%
2017104%
2016304%
2015445%
2014556%
201315423%
201216732%
201142%
2010129%

Other parts of the 2015 Kia Soul

Engine
631 complaintsOther or unknown
108 complaintsFuel system
79 complaintsElectrical system
75 complaintsTransmission and drivetrain
61 complaintsEngine cooling
58 complaintsExterior lighting
36 complaintsBrakes
32 complaintsVehicle speed control
30 complaintsAir bags
20 complaintsBody and structure
16 complaintsSeat belts
10 complaints

← All problems reported for the 2015 Kia Soul

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology