2017 Kia Soul Steering Problems
- Complaints
- 10about this part
- Share
- 4%of 272 total for the year
- Median mileage
- 29,262miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the steering of the 2017 Kia Soul, 4% of the 272 complaints for this model year. Where a mileage was given, the median is 29,262 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I purchased a new 2017 Kia SOUL +. I have an android phone and told the sales person I wanted 2 things. 1) handsfree dialing and a backup camera. Their description never stated, nor did yours on your website, that the handsfree only works with iphones. I had a 2016 Kia SOUL and it worked perfectly. This is a safety issue and false advertising. Android phone users have over 55% of the cell phone market and why you took this feature away from your car is a bad move. Then not to tell people when shopping, is another bad move. …”
NHTSA complaint #11035753, filed 2017-10, 200 miles“Failure to accelerate,jurking,stalling while driving on highway. Was told there a rack and pinion tie rod system needs to be replaced and steering pin. Car does deceleration, oil burns up in a week.”
NHTSA complaint #11394762, filed 2021-02, 121,000 miles“When I bought my car in 2018, I didn’t like the way it drives. I had to take it back the next day to return it, but the dealer in North Aurora Gerald Kia said they wouldn’t take it back & I paid cash. I’ve been taking it back and forth from Gerald North Aurora to Bob Rohrman in Schaumburg Il. They have been been telling me every time, there’s nothing wrong. I’m hearing several noises in the Suspenion. So finally I told Bob Rohrman dealer to check everything before my warranty runs out. So far nothing didn’t happen until after my warranty. So I paid for 4 tires, front brakes, rotors. …”
NHTSA complaint #11480868, filed 2022-08“The contact owns a 2017 Kia SOUL. The contact stated while driving approximately 15 MPH, the steering wheel ceased with the power steering assist failure warning light illuminated. The failure discontinued independently and the vehicle returned to operating as designed. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 44,000.”
NHTSA complaint #11324692, filed 2020-05, 44,000 miles“Despite 22V031000 being repaired, the car randomly displays the following warnings, tire pressure, traction control, abs brake failure, check engine, power steering. The speedometer and tachometer cease to function at this point and power steering assistance becomes disabled. Balise Kia service manager Gary Lindsay states the car is safe to drive in this condition and has sent me home twice while waiting for parts. After the second attempt the issue remains.”
NHTSA complaint #11460161, filed 2022-04Related service bulletins
- 11009080Oct 18, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10250838Feb 22, 2024TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10247554Dec 18, 2023TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include…
- 10247553Dec 12, 2023TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a…
- 10241169Aug 18, 2023CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly…
- 10202226Oct 5, 2021TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information…
- 10189545Mar 25, 2021TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information…
- 10185033Dec 16, 2020TECHNICAL SERVICE BULLETIN: 7-SPEED DCT JUDDER INSPECTION AND DUAL CLUTCH ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace Dual Clutch Assembly and upgrade…
- 10183333Nov 25, 2020TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information…
- 10183332Nov 4, 2020TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 6% |
| 2023 | 8 | 15% |
| 2022 | 2 | 2% |
| 2021 | 9 | 4% |
| 2020 | 16 | 4% |
| 2019 | 5 | 4% |
| 2018 | 5 | 2% |
| 2017 | 10 | 4% |
| 2016 | 30 | 4% |
| 2015 | 44 | 5% |
| 2014 | 55 | 6% |
| 2013 | 153 | 23% |
| 2012 | 166 | 32% |
| 2011 | 4 | 2% |
| 2010 | 12 | 9% |
Other parts of the 2017 Kia Soul
191 complaintsOther or unknown
32 complaintsElectrical system
19 complaintsFuel system
19 complaintsTransmission and drivetrain
19 complaintsAir bags
16 complaintsBrakes
14 complaintsEngine cooling
9 complaintsVehicle speed control
8 complaintsBody and structure
4 complaintsSuspension
4 complaintsSeat belts
2 complaints
← All problems reported for the 2017 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology