2017 Kia Soul Fuel system Problems
- Complaints
- 19about this part
- Share
- 7%of 272 total for the year
- Median mileage
- 72,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 19 complaints about the fuel system of the 2017 Kia Soul, 7% of the 272 complaints for this model year. Where a mileage was given, the median is 72,000 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The engine started making a ticking noise. Which got louder and faster as I drove. I went 20 minutes down the rode and the car stopped and started rolling forward with no power as if I was in neutral. I tried to jump the car and did not succeed, the oil was bone dry. I added oil and the same noise arose and the car stopped again. Lastly. I could not get my car to go 2-4 min without it turning off. I will be able to provide a video of this happening, I do could not load the file choosen”
NHTSA complaint #11319605, filed 2020-03, 73,000 miles“Purchased this car used with 16k miles in sept 2018. Stopped at an intersection and when trying to pull out the engine would not respond to the gas pedal. Engine remained at an idle even after flooring the gas pedal several times. Almost got hit!! I recycled the key several times and finally it worked. I took to the dealer and got the no problem found now I experience a rough idle and a strange feeling in the brake pedal when braking. Today I started the car and the engine would not go over 3000 rpms. Cycled the key and it was ok. I'm afraid to drive this car for fear it may kill me! …”
NHTSA complaint #11210386, filed 2019-05, 17,000 miles“The car engine stopped running while traveling in traffic, steering and braking effected, quickly rolled to a stop. Engine totally and quickly lost all power. High pressure fuel pump found to have broken by Kia dealer, and replaced.”
NHTSA complaint #11405840, filed 2021-03, 72,000 miles“Failure to accelerate,jurking,stalling while driving on highway. Was told there a rack and pinion tie rod system needs to be replaced and steering pin. Car does deceleration, oil burns up in a week.”
NHTSA complaint #11394762, filed 2021-02, 121,000 miles“While sitting in line with brake applied the idle speed suddenly jumped up and car accelerated forward despite application of brakes. Without any change from me the RPMs suddenly dropped and car stopped again. The car moved a total of a quarter car length, which had I not been angled away from car in front of me would have caused a collision, and had I been at an intersection could have caused an accident or struck a pedestrian.”
NHTSA complaint #11507744, filed 2023-02Related service bulletins
- 11001080Jun 3, 2024VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (SC310A) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a…
- 10183327Nov 4, 2020SC190 - EMISSION SERVICE CAMPAIGN -OWNER LETTER - This document is notice to owners advising that Kia Motors America, Inc. is conducting a Voluntary Emissions Service Campaign to…
- 10183331Nov 2, 2020TECHNICAL SERVICE BULLETIN: 1.6L T-GDI AUXILIARY CANISTER INSTALLATION (SC190) - This bulletin provides the procedure on the installation of an add-on auxiliary canister on some…
- 10183330Nov 2, 2020SC190_STICKER - This document is the Completion Sticker that will get affixed under the hood of vehicles requiring certification that the campaign has been completed.
- 10183329Nov 2, 2020Sc190 - emission service campaign : proof of correction card
- 10183328Nov 2, 2020SC190 - EMISSION SERVICE CAMPAIGN - QA - This document is a Question and Answer document with information regarding the Voluntary Emissions Service Campaign to install an…
- 10183326Nov 2, 2020SC190 - EMISSION SERVICE CAMPAIGN - DEALER PARTS AND SERVICE MANAGER LETTER - This document is notice to dealer parts and service managers advising that Kia Motors America, Inc…
- 10183325Nov 2, 2020SC190 - EMISSION SERVICE CAMPAIGN - DEALER PRINCIPAL LETTER - This document is notice to dealer principals that Kia Motors America, Inc. is conducting a Voluntary Emissions…
- 10162048Jun 11, 2019TSB: AIR DRAIN CASE REPLACEMENT - This bulletin has been revised to include additional information. This bulletin provides the procedure to replace the Air Drain Case on some…
- 10152915Jan 18, 2019TSB: SPECIAL SERVICE INFORMATION & SPECIFICATIONS FOR GDI HIGH PRESSURE FUEL SYSTEM - This bulletin has been revised to include additional information. This bulletin provides…
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 2 | 4% |
| 2022 | 7 | 7% |
| 2021 | 11 | 5% |
| 2020 | 16 | 4% |
| 2019 | 15 | 11% |
| 2018 | 11 | 5% |
| 2017 | 19 | 7% |
| 2016 | 84 | 10% |
| 2015 | 79 | 9% |
| 2014 | 57 | 6% |
| 2013 | 30 | 4% |
| 2012 | 23 | 4% |
| 2011 | 9 | 5% |
| 2010 | 5 | 4% |
Other parts of the 2017 Kia Soul
191 complaintsOther or unknown
32 complaintsElectrical system
19 complaintsTransmission and drivetrain
19 complaintsAir bags
16 complaintsBrakes
14 complaintsSteering
10 complaintsEngine cooling
9 complaintsVehicle speed control
8 complaintsBody and structure
4 complaintsSuspension
4 complaintsSeat belts
2 complaints
← All problems reported for the 2017 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology