2021 Kia Soul Fuel system Problems
- Complaints
- 11about this part
- Share
- 5%of 239 total for the year
- Median mileage
- 8,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the fuel system of the 2021 Kia Soul, 5% of the 239 complaints for this model year. Where a mileage was given, the median is 8,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was going to get my mail attempting to park where I always park. I hit the brake and the car sped up and hit two mailboxes. I couldn't get it to stop. I do not know how fast it was going when I hit the mailboxes”
NHTSA complaint #11387530, filed 2021-01, 10 miles“Two major issues. I have heard a very loud ticking sound coming from the engine which started about three days ago. Before then the car ran silent. Car is it approximately 8000 miles on the odometer. The clicking started getting louder and then the car stalled twice right in the middle of driving! One was on a street going about 45 miles an hour! The otherwas on a side street going approximately 25 miles an hour. The ec oh mode was on in the car. Also' when you turn on the heater fan on high it started making a high-pitched squealing sound. …”
NHTSA complaint #11399233, filed 2021-03, 8,000 miles“I took my 2021 Kia Soul to Kia of Leesburg here in Florida, and dropped it off yesterday June 17th, per service department request and was told that they were going try to repair the multiple recalls on this vehicle. They told me that it was going to be 24-48 hours before I was going to be able to get it back when I called, regarding my safety critical recall. …”
NHTSA complaint #11667677, filed 2025-06“I am very concern with the 2021 KIA Soul that I drive presently. The vehicle is in my son’s name; however, I pay the monthly payments and I am the primary driver for this automobile; this is also listed on my insurance policy as well. I have been experiencing some dangerous mechanical conditions with the car. Please find a copy of my uploaded document summary. I have an appointment tomorrow, Tuesday, on March 22, 2022.”
NHTSA complaint #11457680, filed 2022-03“The vehicle experiences a complete loss of power when slowing to a stop before it powers off on its own. The car powers off while going down the road. The car experiences partial loss of power while on cruise control and the car will slow to nearly stopped. The immediate loss of power puts myself and others at risk as the car is now stopping unexpected on the highway. I have left numerous voicemails for service managers at the dealership it was purchased brand-new from 2 years ago. They have not reached out to me. …”
NHTSA complaint #11579942, filed 2024-03Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 2 | 4% |
| 2022 | 7 | 7% |
| 2021 | 11 | 5% |
| 2020 | 16 | 4% |
| 2019 | 15 | 11% |
| 2018 | 11 | 5% |
| 2017 | 19 | 7% |
| 2016 | 84 | 10% |
| 2015 | 79 | 9% |
| 2014 | 57 | 6% |
| 2013 | 30 | 5% |
| 2012 | 23 | 4% |
| 2011 | 9 | 5% |
| 2010 | 5 | 4% |
Other parts of the 2021 Kia Soul
139 complaintsEngine cooling
47 complaintsOther or unknown
27 complaintsTransmission and drivetrain
26 complaintsElectrical system
15 complaintsBrakes
10 complaintsSteering
9 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsExterior lighting
6 complaintsForward collision avoidance
5 complaintsSuspension
5 complaintsAir bags
4 complaints
← All problems reported for the 2021 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology