2021 Kia Soul Transmission and drivetrain Problems
- Complaints
- 26about this part
- Share
- 11%of 240 total for the year
- Median mileage
- 8,408miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 26 complaints about the transmission and drivetrain of the 2021 Kia Soul, 11% of the 240 complaints for this model year. Where a mileage was given, the median is 8,408 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Vehicle was parked on a slight slope parking space backing to a one-way public road in national park.it was a designated parking space. The vehicle was running and in the p mode of gear selection. I exited the driver's door for few minutes. Then opened the driver's side door with the intent to shut the engine. The car started rolling back, crossed the road, and stopped by a sandy embankment. I was thrown off by the open door on the sandy bank. The engine stopped and I observed the vehicle in d mode by itself. …”
NHTSA complaint #11415581, filed 2021-05, 1,200 miles“I I was on the interstate and my car started making a loud noise and decelerated. It seemed to lose power, I turned around and started home as I was very frightened. The car accelerated without pressing the gas, decelerated without pressing the brake. The tachometer was swinging around wildly. The car most of the time seemed to have no power. I was afraid of a rear end hit by another car or flyling into the back of the car in front. I was trying to limp it in to the dealer. The car only had 3400 miles on it and I had had it for 7 months. …”
NHTSA complaint #11416073, filed 2021-05, 3,437 miles“My vehicle at three months had transmission failure like many 2021 Kia souls after the repair I began to experience, mini electrical issues and steering issues which are very common for this model year. Most recently I have taken it in for electrical issues. My rear brake lights are not working the fuses burn and the wiring has burned. …”
NHTSA complaint #11574395, filed 2024-02“The engine is consuming increasingly high amounts of oil with no leaks, far surpassing the one quart per 1000 miles. Oil pressure lamp has illuminated on 1-2 occasions, only briefly, and shortly before I took it to the dealership. Unusual noises coming from the engine while accelerating and also after I stop. I had my oil changed 1 week ago, unusual noises have not improved. …”
NHTSA complaint #11490326, filed 2022-10“I was on the freeway, and the car was shuddering a bit before I lost the ability to accelerate. It would rev but no power to the wheels. Had to pull over and get towed to the dealer. I think it may be a transmission failure.”
NHTSA complaint #11525648, filed 2023-06Related service bulletins
- 11029039Feb 19, 2026VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC199 FL301) - This document is the owner renotification advising that Kia is conducting Voluntary Service Campaign to…
- 11017172Apr 17, 2025TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…
- 11008193Sep 5, 2024TECHNICAL SERVICE BULLETIN: PRECAUTIONS FOR TRANSMISSIONS WITH ISG/EOP - This bulletin provides information related to the replacement or servicing of transmission assemblies on…
- 11004930Jul 11, 2024TECHNICAL SERVICE BULLETIN: IVT OIL PRESSURE SENSOR REPLACEMENT: This bulletin provides information to replace the Intelligent Variable Transmission (IVT) Oil Pressure Sensor…
- 11000787May 16, 2024This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission…
- 10238485Jun 12, 2023TECHNICAL SERVICE BULLETIN: IVT SOFTWARE LOGIC IMPROVEMENT AND/OR IVT REPLACEMENT - This bulletin provides the procedure to update the Transmission Control Module (TCM) software…
- 10238222Jun 12, 2023VOLUNTARY EMISSIONS SERVICE CAMPAIGN: IVT SOFTWARE LOGIC IMPROVEMENT AND/OR IVT REPLACEMENT (SC199) - This bulletin has been revised to include additional information…
- 10226555Nov 18, 2022TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity…
- 10217922Aug 18, 2022VOLUNTARY EMISSIONS SERVICE CAMPAIGN: IVT SOFTWARE LOGIC IMPROVEMENT AND/OR IVT REPLACEMENT (SC199) - This bulletin has been revised to include additional information…
- 10216497Jul 21, 2022VOLUNTARY EMISSIONS SERVICE CAMPAIGN: IVT SOFTWARE LOGIC IMPROVEMENT AND/OR IVT REPLACEMENT (SC199) - This bulletin has been revised to include additional information…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2024 | 2 | 6% |
| 2023 | 5 | 9% |
| 2022 | 12 | 13% |
| 2021 | 26 | 11% |
| 2020 | 91 | 23% |
| 2019 | 6 | 4% |
| 2018 | 31 | 14% |
| 2017 | 19 | 7% |
| 2016 | 62 | 8% |
| 2015 | 61 | 7% |
| 2014 | 58 | 6% |
| 2013 | 14 | 2% |
| 2012 | 21 | 4% |
| 2011 | 13 | 7% |
| 2010 | 11 | 8% |
Other parts of the 2021 Kia Soul
140 complaintsEngine cooling
47 complaintsOther or unknown
27 complaintsElectrical system
15 complaintsFuel system
11 complaintsBrakes
10 complaintsSteering
9 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsExterior lighting
6 complaintsForward collision avoidance
5 complaintsSuspension
5 complaintsAir bags
4 complaints
← All problems reported for the 2021 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology