2011 Kia Soul Transmission and drivetrain Problems
- Complaints
- 13about this part
- Share
- 7%of 194 total for the year
- Median mileage
- 40,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the transmission and drivetrain of the 2011 Kia Soul, 7% of the 194 complaints for this model year. Where a mileage was given, the median is 40,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The line holding my automatic transaxle fluid is leaking at such a rapid rate that my car is not driveable. The check engine light did not come on in my car until I was unable to safely operate my vehicle and switch gears on a highway. The part is severely low nationwide, potentially on back order.”
NHTSA complaint #11208724, filed 2019-05, 85,000 miles“The clutch has gone out twice . The first time was at 54029 and date of 1/17/17. Less than six months later I took it back to the dealership and told them that it was slipping on takeoff. They said that everything was fine. This time it 72735 and date of 12/28/18 . The bill for the first time was 1445.79 . It is rediculous that it goes out so soon. I have read on line that Kia uses a valve on the slave cylinder that causes slipping.”
NHTSA complaint #11163945, filed 2018-12, 72,735 miles“My 2011 Kia SOUL I bought off of a friend. It drove great only had 80000 miles. However when I got it 3rd gear would sometimes be hard to get in gear and grind. I just reached 100000 miles and I got up for work today and it wont go into gear in first or reverse. I did some research and seems its a common problem for these cars. Im hoping its not my transmission but im going to shop in an hour. A recall needs to be addressed for this vehicle. Even the miles on my car a transmission should not be needed. …”
NHTSA complaint #11389985, filed 2021-01, 80,000 miles“My SOUL is a five speed, I was stopped at a stop light, in first gear ready to start accelerating, when I realized, my car was reversing instead of going forward. I could not get it out of reverse, no matter what gear I shifted to. Other family drove my car as well, and had the same issue. Every gear is reverse, it is not always happening, but it happens every once in awhile. Had to have it towed to where I bought it, because I could not get into first to move it.”
NHTSA complaint #10576976, filed 2014-04, 34,800 miles“Head-gaskets and/or thermostats failing under normal driving conditions and low miles. I am on 2nd head-gasket and 4th thermostat and only at 109000 mi. Twice this has happened while driving on freeway and twice while around town. Fluid levels were good and other maintenance done regularly. I have talked with multiple Kia dealership service departments and they start by saying that is not normal then after looking over the car saying its a normal thing for souls. These failures have caused the engine to overheat each time once the thermostat sticks closed. …”
NHTSA complaint #11174866, filed 2019-02, 108,500 milesRelated service bulletins
- 11017172Apr 17, 2025TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…
- 11000787May 16, 2024This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission…
- 10226555Nov 18, 2022TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity…
- 10174520Apr 24, 2020TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating…
- 10130104Feb 16, 2018TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft…
- 10089382Aug 3, 2015Tsb: 6-spd. A/t adaptive value reset /relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2024 | 2 | 6% |
| 2023 | 5 | 9% |
| 2022 | 12 | 13% |
| 2021 | 26 | 11% |
| 2020 | 91 | 23% |
| 2019 | 6 | 4% |
| 2018 | 31 | 14% |
| 2017 | 19 | 7% |
| 2016 | 62 | 8% |
| 2015 | 61 | 7% |
| 2014 | 58 | 6% |
| 2013 | 14 | 2% |
| 2012 | 21 | 4% |
| 2011 | 13 | 7% |
| 2010 | 11 | 8% |
Other parts of the 2011 Kia Soul
45 complaintsElectrical system
30 complaintsAir bags
26 complaintsEngine
24 complaintsOther or unknown
22 complaintsVisibility (wipers, defrost, mirrors)
17 complaintsExterior lighting
13 complaintsBody and structure
12 complaintsElectronic stability control
10 complaintsFuel system
9 complaintsSuspension
9 complaintsVehicle speed control
8 complaints
← All problems reported for the 2011 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology