2011 Kia Soul Engine Problems
- Complaints
- 24about this part
- Share
- 12%of 194 total for the year
- Median mileage
- 107,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 24 complaints about the engine of the 2011 Kia Soul, 12% of the 194 complaints for this model year. Where a mileage was given, the median is 107,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The clutch has gone out twice . The first time was at 54029 and date of 1/17/17. Less than six months later I took it back to the dealership and told them that it was slipping on takeoff. They said that everything was fine. This time it 72735 and date of 12/28/18 . The bill for the first time was 1445.79 . It is rediculous that it goes out so soon. I have read on line that Kia uses a valve on the slave cylinder that causes slipping.”
NHTSA complaint #11163945, filed 2018-12, 72,735 miles“When driving the vehicle, the engine started making a noise , I put it in neutral as I was pulling off the hiway and the motor quit running. Had to have it towed back to my house.I found out the next day that the motor had locked up. The motor had oil in it and the water was not low. The mechanic said the oil pump was probley bad. I called Kia and they said they had no recalls on the vehicle.so now the car is sitting in my driveway with a blown motor and I am still making payments on the car for another 18 months.”
NHTSA complaint #11161808, filed 2018-12, 124,026 miles“On friday, september 27, 2019, I was driving from katy, tx to new orleans, la traveling with my 2-year-old son on I-10. Approximately 51 miles outside of lafayette, 2011 Kia SOUL loses engine power while driving highway speed in the passing lane. Rpm and MPH goes to 0 and all lights appear on dashboard. Unable to accelerate in car. Thankfully no accident. Coasts onto should and turns car off. Restarts car and it starts fine. Car continues with this issue progressively getting worse and happening more often with at one point state troopers were called out. …”
NHTSA complaint #11267527, filed 2019-10, 114,000 miles“Head-gaskets and/or thermostats failing under normal driving conditions and low miles. I am on 2nd head-gasket and 4th thermostat and only at 109000 mi. Twice this has happened while driving on freeway and twice while around town. Fluid levels were good and other maintenance done regularly. I have talked with multiple Kia dealership service departments and they start by saying that is not normal then after looking over the car saying its a normal thing for souls. These failures have caused the engine to overheat each time once the thermostat sticks closed. …”
NHTSA complaint #11174866, filed 2019-02, 108,500 miles“When turning car on it the engine makes a knocking sound. Car is losing acceleration on roads especially expressway. Also, the engine pings or knocks when turning the car off. I have even heard the engine knock while in motion. The front windshield molding garnish lh located on the driver side flew off while driving on the expressway and hit another car! Losing this molding garnish causes air to leak into the windshield.”
NHTSA complaint #11151646, filed 2018-11, 105,500 milesRelated service bulletins
- 10147325Oct 19, 2018PITSTOP: CYLINDER HEAD STEEL BALL INSPECTION AND INSTALLATION - This Pitstop provides information regarding the inspection and installation of the steel sealing ball on: * 3.3L &…
Engine: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 8% |
| 2024 | 5 | 17% |
| 2023 | 14 | 26% |
| 2022 | 54 | 57% |
| 2021 | 139 | 58% |
| 2020 | 245 | 63% |
| 2019 | 88 | 64% |
| 2018 | 142 | 65% |
| 2017 | 191 | 70% |
| 2016 | 561 | 69% |
| 2015 | 631 | 70% |
| 2014 | 554 | 61% |
| 2013 | 286 | 43% |
| 2012 | 210 | 41% |
| 2011 | 24 | 12% |
| 2010 | 9 | 7% |
Other parts of the 2011 Kia Soul
45 complaintsElectrical system
30 complaintsAir bags
26 complaintsOther or unknown
22 complaintsVisibility (wipers, defrost, mirrors)
17 complaintsExterior lighting
13 complaintsTransmission and drivetrain
13 complaintsBody and structure
12 complaintsElectronic stability control
10 complaintsFuel system
9 complaintsSuspension
9 complaintsVehicle speed control
8 complaints
← All problems reported for the 2011 Kia Soul
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology